8.9

Opiniones del Fairmont Tazi Palace Tangier 5 estrellas

Palais Tazi Ksar Al Mandoub Jamaa Mokrae Quartier Boubana, 9000 Tánger, Marruecos

  • Muzammil

    Escrito en 22 de julio de 2025 · Se alojó en abril de 2025

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  • Muzammil

    Escrito en 22 de julio de 2025 · Se alojó en abril de 2025

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  • Ricardo

    Escrito en 28 de junio de 2025 · Se alojó en mayo de 2025

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  • Milenka

    Escrito en 19 de mayo de 2025 · Se alojó en mayo de 2025

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    Mi experiencia en este hotel fue excelente, desde nuestra llegada . El personal es de una profesionalidad y amabilidad impresionantes, que se destaca desde el check in. La infraestructura, es un histórico palacio convertido en hotel de lujo . Las habitaciones son amplias y con una decoración magnífica. El desayuno buffet, muy variado y delicioso . El area de la piscina es espectacular.

    nada

    Respuesta del alojamiento:

    Dear Milenka, Thank you so much for sharing your excellent experience with us. We are truly delighted to know that you enjoyed your stay from the moment of arrival, and that the professionalism and kindness of our team made a lasting impression. Your kind words mean a great deal to us, and we look forward to welcoming you back soon to Fairmont Tazi Palace Tangier for another memorable experience. Warm regards, Jaouad Sbihi General Manager

    Dear Milenka, Thank you so much for sharing your excellent experience with us. We are truly delighted to know that you enjoyed your stay from the moment of arrival, and that the professionalism and kindness of our team made a lasting imp… Mostrar más

    Fairmont Tazi Palace Tangier
    22 de mayo de 2025
  • Yousra

    Escrito en 19 de mayo de 2025 · Se alojó en mayo de 2025

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  • Alan

    Escrito en 28 de abril de 2025 · Se alojó en abril de 2025

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  • Eduardo

    Escrito en 23 de abril de 2025 · Se alojó en abril de 2025

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    Las instalaciones la atención del personal de recepción y entrada

    El servicio del desayuno y restaurante. Lento desabastecido y el personal no te hace caso, buenas palabras pero un desastre

    Respuesta del alojamiento:

    Dear Eduardo, Thank you for taking the time to share your experience with us. We’re pleased to hear that you appreciated our facilities as well as the service from our front desk team. Your kind words will certainly be passed along to the team. We’re truly sorry, however, that your experience at breakfast and in the restaurant did not meet expectations. We regret the slow service and inattentiveness you encountered. This is certainly not the standard we aim to uphold, and your feedback has already been shared with the relevant departments to take immediate action and improve. We hope to have the chance to welcome you back in the future and provide you with the level of service and hospitality you rightfully expect. Warm regards, Jaouad Sbihi General Manager

    Dear Eduardo, Thank you for taking the time to share your experience with us. We’re pleased to hear that you appreciated our facilities as well as the service from our front desk team. Your kind words will certainly be passed along to th… Mostrar más

    Fairmont Tazi Palace Tangier
    23 de abril de 2025
  • Samra

    Escrito en 11 de febrero de 2025 · Se alojó en enero de 2025

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    Faltaba plancha de ropa en la habitación y podrían poner leche también para el café. Sino el personal súper amable y las instalaciones preciosas, sin duda volveré.

    Respuesta del alojamiento:

    Dear Samra, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the kindness of our team and the beauty of our facilities. Your kind words are a great motivation for our entire team. We appreciate your suggestions regarding milk for coffee and would like to inform you that an iron is available upon request for our guests. Please don’t hesitate to reach out to our team during your stay,we will be happy to assist you. It would be a pleasure to welcome you back at Fairmont Tazi Palace Tangier for another Best regards, Jaouad Sbihi General Manager

    Dear Samra, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the kindness of our team and the beauty of our facilities. Your kind words are a great motivation for our entire team. … Mostrar más

    Fairmont Tazi Palace Tangier
    18 de febrero de 2025
  • Javier

    Escrito en 2 de febrero de 2025 · Se alojó en enero de 2025

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    La limpieza y calidad en los muebles de la habitación y la amplitud.

    Nada, quizás algo retirado de la zona donde estaban mis reuniones, pero el sacrificio es más que compensado.

    Respuesta del alojamiento:

    Dear Javier Gómez, Thank you for sharing your kind feedback with us. We are delighted to hear that you appreciated the cleanliness, quality of the furnishings, and spaciousness of your room. Ensuring a comfortable and pleasant stay for our guests is our top priority. We understand that our location may have been a bit further from your meeting area, but we are pleased to know that your experience with us made it worthwhile. We truly appreciate your understanding and hope to welcome you back on your next visit. Best regards, Jaouad Sbihi General Manager

    Dear Javier Gómez, Thank you for sharing your kind feedback with us. We are delighted to hear that you appreciated the cleanliness, quality of the furnishings, and spaciousness of your room. Ensuring a comfortable and pleasant stay for ou… Mostrar más

    Fairmont Tazi Palace Tangier
    5 de febrero de 2025
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  • Gonzalo

    Escrito en 19 de enero de 2025 · Se alojó en enero de 2025

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  • Eduardo

    Escrito en 29 de diciembre de 2024 · Se alojó en diciembre de 2024

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  • Imad

    Escrito en 3 de noviembre de 2024 · Se alojó en noviembre de 2024

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  • Nourddine

    Escrito en 19 de octubre de 2024 · Se alojó en octubre de 2024

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    Ha sido un estancia insuperable magnífica. El servicio fantástico por las chicas que nos han atendido (la receptionists فردوس, y la camera ايمان) ambas hacen el esfuerzo de preguntar para poder mejorar la estancia y la calidad del hotel. Gracias ha sido inolvidable

    No es que no me guste si no es de mejorar. El buffet de desayuno, para mi hay mucha bollería dulce. Le falta variedad salada y menos dulces. Y el minibar vacío sin ninguna bebida.

    Respuesta del alojamiento:

    Dear Nourddine, Thank you very much for sharing your kind words about your experience with us. We are delighted to know that you had a magnificent and unforgettable stay, and that the service from our team members, Firdaws at reception and Iman in housekeeping, made a positive impression. They will be thrilled to know their attention contributed to making your visit special. We also appreciate your constructive feedback on the breakfast buffet and the minibar. We have noted your suggestion for more savory options at breakfast and your preference for a stocked minibar, as these are valuable opportunities to further enhance our guests' experience. We look forward to welcoming you again in the future and exceeding all your expectations. Sincerely, Jaouad Sbihi General Manager

    Dear Nourddine, Thank you very much for sharing your kind words about your experience with us. We are delighted to know that you had a magnificent and unforgettable stay, and that the service from our team members, Firdaws at reception an… Mostrar más

    Fairmont Tazi Palace Tangier
    25 de octubre de 2024
  • Paulina

    Escrito en 3 de septiembre de 2024 · Se alojó en agosto de 2024

    Comentario auténtico

    Muy bonito el hotel, la habitación amplia

    El servicio en la piscina malo, pedimos un quitasol 4 veces y nunca lo llevaron, falta personal

    Respuesta del alojamiento:

    Dear Paulina, Thank you for taking the time to share your thoughts about our hotel. We are delighted to hear that you appreciated the beauty of our establishment and the spaciousness of your room. However, I am truly sorry to learn that your experience at the pool did not meet your expectations. It is unacceptable that your request for a parasol was ignored multiple times, and I fully understand your frustration. Please know that we take your comments very seriously, and we will immediately review our procedures to ensure this does not happen again. We will also be reinforcing our team to better meet our guests' needs. Please accept our sincere apologies for this inconvenience. We hope to have the opportunity to welcome you back and provide you with a flawless experience. Best regards, Jaouad Sbihi General Manager

    Dear Paulina, Thank you for taking the time to share your thoughts about our hotel. We are delighted to hear that you appreciated the beauty of our establishment and the spaciousness of your room. However, I am truly sorry to learn that … Mostrar más

    Fairmont Tazi Palace Tangier
    4 de septiembre de 2024
  • Manuel

    Escrito en 18 de agosto de 2024 · Se alojó en julio de 2024

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  • Naser

    Escrito en 17 de julio de 2024 · Se alojó en mayo de 2024

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  • Oscar

    Escrito en 2 de julio de 2024 · Se alojó en junio de 2024

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    Limpio

    Gente súper rude, ruido y mal ambiente, desconfiados, trato altivo y desagradable

    Respuesta del alojamiento:

    Dear OSCAR, Thank you for taking the time to provide your feedback. I am truly sorry to hear about your disappointing experience at our hotel. Please accept my sincerest apologies for the issues you encountered. This is not the level of service we aim to provide, and I regret that we fell short during your stay. Your comments have been shared with our team to ensure that we address these concerns immediately. We are committed to improving our services and providing a more welcoming and respectful environment for all our guests. Thank you for bringing these issues to our attention. I hope we can have the chance to welcome you back and provide you with the exceptional service you deserve. Best regards, Jaouad Sbihi General Manager

    Dear OSCAR, Thank you for taking the time to provide your feedback. I am truly sorry to hear about your disappointing experience at our hotel. Please accept my sincerest apologies for the issues you encountered. This is not the level of … Mostrar más

    Fairmont Tazi Palace Tangier
    11 de julio de 2024
  • Claire-fanny

    Escrito en 24 de junio de 2024 · Se alojó en mayo de 2024

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    La decoración y el edificio en sí

    Nada

    Respuesta del alojamiento:

    Dear Claire-Fanny Suzanne, Thank you so much for your wonderful feedback! We are thrilled to hear that you had an amazing time at Fairmont Tazi Palace Tangier. It is delightful to know that you appreciated the hotel. We are honored by your recommendation and look forward to welcoming you back for another luxurious retreat in Tangier. Best regards, Jaouad Sbihi General Manager

    Dear Claire-Fanny Suzanne, Thank you so much for your wonderful feedback! We are thrilled to hear that you had an amazing time at Fairmont Tazi Palace Tangier. It is delightful to know that you appreciated the hotel. We are honored by y… Mostrar más

    Fairmont Tazi Palace Tangier
    27 de junio de 2024
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  • Gasset

    Escrito en 27 de mayo de 2024 · Se alojó en abril de 2024

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  • Pilar

    Escrito en 23 de mayo de 2024 · Se alojó en mayo de 2024

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  • Paola

    Escrito en 5 de mayo de 2024 · Se alojó en mayo de 2024

    Comentario auténtico

    Excelente fantástico

    Respuesta del alojamiento:

    Chère Paola, Thank you very much for your glowing review! We are thrilled to hear that you had an excellent and fantastic stay with us. Your satisfaction is our greatest reward, and we are delighted that you enjoyed your experience at our establishment. We hope to have the pleasure of welcoming you back on your next visit. Looking forward to seeing you again soon! Best regards, Jaouad Sbihi Directeur General

    Chère Paola, Thank you very much for your glowing review! We are thrilled to hear that you had an excellent and fantastic stay with us. Your satisfaction is our greatest reward, and we are delighted that you enjoyed your experience at ou… Mostrar más

    Fairmont Tazi Palace Tangier
    28 de mayo de 2024
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  • Jambrina

    Escrito en 5 de enero de 2024 · Se alojó en enero de 2024

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    LA COMODIDAD DEL HOTEL Y LAS HABITACIONES.

    ME PARECIO UN POCO MAL LA CENA DE NAVIDAD QUE NI SIQUIERA EL AGUA ESTUVIESE INCLUIDA EN EL MENU. UNPOCO MAL EL SERVICIO DE LA CENA, NI SIQUIERA NOS PUSIERON EL POSTRE.

    Respuesta del alojamiento:

    Dear jambrina seco, Thank you for taking the time to provide feedback on your recent stay with us. We are delighted to hear that you found the comfort of our hotel and rooms to your satisfaction. However, we deeply regret that your experience during the Christmas dinner did not meet your expectations. Please accept our sincere apologies for the shortcomings you experienced. Providing exceptional dining experiences is a priority for us, especially during special occasions such as Christmas. I assure you that we take your feedback seriously, and we will thoroughly investigate the issues you mentioned to prevent similar occurrences in the future. Thank you once again for bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide you with an enhanced experience that reflects the true spirit of our hotel. Kind regards, Jaouad Sbihi General Manager

    Dear jambrina seco, Thank you for taking the time to provide feedback on your recent stay with us. We are delighted to hear that you found the comfort of our hotel and rooms to your satisfaction. However, we deeply regret that your exper… Mostrar más

    Fairmont Tazi Palace Tangier
    9 de enero de 2024
  • Jose

    Escrito en 2 de enero de 2024 · Se alojó en enero de 2024

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  • Alfonso

    Escrito en 30 de diciembre de 2023 · Se alojó en diciembre de 2023

    Comentario auténtico

    el personal y las habitaciones

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  • Suhaila

    Escrito en 22 de septiembre de 2023 · Se alojó en septiembre de 2023

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