The location is far from town, this might be an advantage in itself for some people.

The hotel is one of the best hotels. The staff welcome us with smile and drinks. We felt the hostility from the first moment. The hotel manager is a great gentleman. He has helped us by himself to facilitate the process. The hotel has all what is needed; various restaurants, pools, coffee etc.

Stayed in July 2025

Nothing to mention

Very unique hotel with a beautiful view over the city, far from the coast noises and crowds. The staff was Excellent they go above and beyond to make sure you have the best experience. Especially the Crudo restaurant team and big shout out to Moad who made every breakfast for us very special.

Stayed in July 2025

Nothinggg

Everything!! The whole hotel team treated us as royal family members!!

Stayed in July 2025

The great welcome & service of all the friendly staff..The manager Mr. Othman and all his colleagues.. I definitely recommend & certainly we’ll be back cor our next trip to Tangiers..

Stayed in July 2025

The ambiance

Stayed in July 2025

We absolutely loved our stay at the Fairmont. The hotel is very luxurious and the rooms are fabulous. Staff were extremely helpful and friendly. We used the gym and spa area which were also really lovely. The hotel is around 15 mins drive from the Medina etc but the hotel can arrange a taxi to take you there for 15 euros. We will definitely return!

Stayed in June 2025

Nothing

Everything location , amenities, and the staff and a special thanks to kawthar for her kindness and professionalism.

Stayed in June 2025

The only downside — which was entirely my own fault — is that I didn’t explore the hotel properly when I first arrived. I wish I had taken more time to enjoy all the facilities, especially the pool and the expansive garden. Overall, it was an exceptional and memorable stay!

The property is a stunning historical palace — absolutely beautiful, with a large lush garden that adds to its charm. The staff were incredibly kind, and we were given a complimentary upgrade to a room with a private garden. The room’s design was elegant, and the garden added a deep sense of peace and relaxation.

Stayed in June 2025

Nothing at all.

Everything! It's a paradise.

Stayed in June 2025

Beautiful property with a great view of the city. I traveled with my mother who is disabled and it was great that the hotel is geared up for disabled guests. The staff were really friendly and wonderfully attentive. They provided a wheelchair for my mother throughout our stay which was invaluable. I highly recommend the property.

Stayed in June 2025

Nothing

Everything

Stayed in June 2025

A hotel of this caliber needs a dedicated concierge who can make restaurant recommendations and reservations. Most of the front desk staff were young and inexperienced, and gave conflicting answers to the same question. Often as not, the opening times, choices, descriptions of various restaurants were inaccurate or wrong. There should be a list of vetted restaurant choices for couples, families, business, etc.

Great Breakfast buffet with lots of choices

Stayed in May 2025

Kind of difficult to access and “go into town”

It is a holiday in itself!

Stayed in May 2025

I wish there had been a list of spa services online. I tried to visit the spa but somehow could not find it. I would have loved to have had a massage and hammam, if available. However, my day at the pool made up for the fact that I could not have a spa treatment. The pool was beautiful and clean, and the lounge chairs were comfortable.

We loved our room with the private garden, and hated to leave! We travel with our small dog and he loved going out and laying in the sun in the garden. I found it to be perfect place to relax, read, have a glass of wine or a coffee. The staff was exceptional. Fatima, at the front desk, Mr. Ali (?) in the Crudo Restaurant, as well as a lovely young woman who served us at dinner. So very efficient and kind, I wish I remembered her name. Everyone was so very helpful and courteous. The food that we had at Crudo was excellent too...couscous with chicken, fish, everything was delicious. Also enjoyed the wood fired pizza.

Stayed in May 2025

Very little to say here. There were some very small, odd things that I didn't expect from a 5* hotel. Our room didn't have a remote control or a hairdryer and we had to ask for more towels. We only got robes on the day before we left. The room didn't have information that would have been helpful, like room service, laundry costs etc. These are SUCH tiny things. On the whole the hotel was wonderful.

The hotel is absolutely beautiful. Stunning views. Gorgeous rooms. Facilities excellent. Breakfast was wonderful. The staff stood out - many of them so, so lovely.

Stayed in May 2025

None

Restaurants, people specially Sukinah in restaurant

Stayed in May 2025

Expensive, including food

Luxurious

Stayed in April 2025

Everything was good

The staff amazing especially Marouane

Stayed in April 2025

Beautiful and very comfortable rooms. Our family upgraded to 2x garden rooms and very much enjoyed the quiet outdoor space to relax. The breakfast buffet was generous, with both Moroccan and international offerings. The staff was generally very helpful and attentive, though I would say more staff are required in the pool area as it was difficult to find anyone to take food and drink orders. The hotel is located about a 15min taxi ride from the old town. As this was the last stop of a two-week trip, we were happy to chill out at the hotel for most of our stay, but if you are wanting to be amongst the vibe and activity of Tangier, you might want to choose to be closer to the action. Overall, we had a very pleasant stay and would recommend it to others.

Stayed in April 2025

None

Staff is so friendly, they treat you like a king😊

Stayed in April 2025

The pool side service was not proactive. You had to go and find staff to take an order.

Contemporary & traditional, outstanding service and attentive. Great cuisine, definitely head into Tangier, the medina and try some of the recommended restaurants.

Stayed in April 2025

The best

Stayed in April 2025

Amazing breakfast, attentive staff, lovely pool - great value for money. An oasis that is only 10 minutes from the madness of Tangier.

Stayed in April 2025

Nothing it was fully great !!!

The staff were so super friendly and helpful the rooms were excellent and beautifully cleaned and although large everything about the hotel was smart and clean but the staff and their genuine kindness and helpfulness was the highlight for us .

Stayed in April 2025