I think the property could do better on cleanliness and having things in order ahead of time like just having the room ready with all the necessary stuff and making sure the property is not over booked and guests find some one already waiting for them when they arrive .

The host was nice he tried to fix everything I complained about. He also went out of his way to help me with every request I had and accepted feedback very well. On my last night I had to travel out to another city so I did not sleep at the property when I came back to Marrakesh even if my stay was over he allowed me to come and have a shower and sleep for a few hours before going to the airport that was really kind of. During my stays one of the days I was sick and didn’t come out of my room the host checked on me and asked if I needed anything that was soo kind of him.

Stayed in April 2025

Dirty uncomfortable and cramped, the walls are falling apart, its moldy and you can hear your neighbors like they were inside with you.

The placement is very good in the middle of the Medina.

Stayed in January 2025

When my partner and I got there, even though we provided them an estimated arrival time, no one was around to check us in. We ended up having to find our keys in the key-box on our own. And to make matters worse, the room wasn't cleaned properly, and we even found a stinky sock in the wardrobe. The wifi did not always work, and the bed blankets were uncomfortable, possibly unclean. The real kicker was on our last night when, out of the blue at 11 pm, someone knocked on our door asking for €20 for city tax. Overall, not the smoothest experience.

The location in Medina near the central square Jemaa el-Fnaa.

Stayed in March 2024

They advertised that you have your own bathroom, but it was shared. It wasn't in the city center. It was very near the airport. They didn't inform the customer ahead on time that they were having room renovation.There was no hot water in a shower. There's nothing in the surrounding area. It is family house, just so you know.

Friendly couple, I suppose they have too because they are running the business.

Stayed in January 2024

Nothing

Everything

Stayed in June 2025

N/A

Good location, decently priced. it is self catering Riad, very simple property, Simo who manage this is amazing, very accomodating to everything we needed as group of friends traveling. Thank you!

Stayed in March 2025

The property should have a reception desk available for guests. If visitors arrive without internet access, they may face difficulties contacting the owner and entering the property, as they will not have the key. The owner should always be present or readily accessible once a guest has informed them of their arrival. The cleanliness of the small room and the internet connection need improvement. The owner should address these issues. Additionally, the large room was undergoing construction during my stay. However, the room itself was adequate and decent for sleeping.

The location is strategically situated in the heart of the ancient Medina. I originally booked a small room for two nights, but the owner kindly upgraded me to a larger room with a double bed. The owner was incredibly helpful and attentive, always checking in to ensure that I was comfortable during my stay.

Stayed in February 2025

N/A

Host was very accommodating to every need and very flexible. Entertained us with live music and offered free drinks. Truly memorable times there.

Stayed in January 2025

Improvements can be made in communication, especially before the trip to reduce misunderstandings. The staff is eager to improve. Clear communication is the key.

Simo is an excellent host who goes out of his way to understand your needs and assist you in any way possible. Imeme, who works at the riad, is also fantastic. She is very friendly and provides valuable advice on making the most of your time in Marrakesh, including tips on visiting places and buying things.

Stayed in March 2024

- Dirty bathroom - No hot water - Difficult to find - There was no one in the house when we arrived and we were without internet connection for write to The owner, if we hadn't found the right person we wouldn't have been able to get in for a long time

Stayed in March 2024

I didn't even spend a night here and instead had to spend a lot of money that I didn't intend to, to stay in another place. I paid for a double room with a private bathroom and shower but instead received a tiny single room that stank of cigar smoke, with filthy bedding and nothing else in it other than the bed. There was also no way to lock my bedroom door and it felt incredibly insecure seeing as the front door was wide open for the hour or so I sat thinking what to do. The shower I was meant to use had no shower head. It's clear that this place is banking on people not wanting to stay so they can put the room back on the market and double their money. This happened as someone else who stayed there just one night said there was another guest in the room. Booking.com really need to blacklist this place.

The location of the place is its only good aspect. There's nothing else.

Stayed in January 2024

AMAZING, very typical and immersive Riad, nice and clean, confortable and warm, and Simo is a great host !! We will keep beautiful memories of this travel. We stayed in Simo’s Riad for a few days, early December, and Simo became a friend, he was a great host and very helpful during our stay in Marrakech. Simo actually has two hotels, one is located just near the airport, “Dar Sarsar Airport”, and the other one, “Dar Sarsar Artistic Music”, is located right inside the Medina, which is amazing if you’re walking, the location is perfect to visit Marrakech properly. Simo has been amazing with us, very available and reliable, we spoke on the phone before we left England. When we arrived he found a bottle of wine for us, no matter what you need, Simo can help you. He even drove us back to the airport, and the day before he drove us to the Agafay desert and came to pick us up on the next day, for a very friendly price. The Riad in the Medina is a very typical house with a beautiful open patio, all the rooms are accessible from the patio. It is located in a very secure place, you can lock the door with a padlock, but it’s perfectly safe anyway. The room was really nice and the price was very reasonable, little kitchen if needed, private shower, toilet and bathroom in our room with lovely warm water. It is a typical Medina house so it is very immersive, nice and warm room, confortable bed and thick mattress, with a cupboard for your clothes and a table with chair if you need to work. I could only recommend it, we were very glad to choose this Riad, and to be fair we can’t wait to go back !!! ADVICE : Google maps won’t be your best friend on this trip, so I advice you download an ‘offline map’ of Marrakech on Google map, with the hotel’s wifi, because you can get lost quite quickly ;) Always go in the direction of ‘Rue Azbezt’ and you’ll find the Riad.

Stayed in December 2023

The riad owner is very friendly and full of hospitality, and he supports all what you need. When you first visit the riad, you may have a little difficulty to find the place because Medina is like a maze. If that's the case, it's located right behind the Riad Karmela (4 star hotel). You can check the location on the map and get the direction there easily. Once you find the Riad Karmela, Dar Sarsar is literally right behind there. Also, this means the security is great here. The security person is right there 24/7. And the location is perfect and close to everywhere you want to explore when you are in Marrakech. You cannot really find the room like this especially with this price range in such a great location. Since the tiles and walls are newly replaced few weeks ago from now (Sep/2023), you can enjoy the extra clean but still traditional Moroccan architecture style. To see and to actually live in the traditional artisan work is something you cannot experience in a high-end hotel. You can enjoy not just being the hotel guest like in any other places, but feeling the home. As for the cleanness of the place, some people may find it the level of the cleanness is different, depending on where you are from. For me, as a Japanese, where everything is super organized and all is crazy neat/clean/sanitized, it was different. It doesn't mean the place is not clean. It's just the concept of the cleanness is different. But if you find the difference is uncomfortable, you can ask the owner to clean the room. (To me, it was just comfortable as it is though.) He is very open to your requests and the staff will take care of them right away. And the great thing is the owner has a great personality that the guest can easily ask what you want. He always cares if you are happy with everything he can provide. I booked the room for 1 week first, and I was thinking if it wasn't nice I could change the place after 1 week.

Stayed in August 2023

/

The hospitality is unmatched! When we arrived a woman started making tea for us. The location is good close to the center and the markets yet quite. The place is beautiful and feels homely, cosy. It is also artistic, we painted and left behind art. The host really encourages creativity in the space.

Stayed in March 2023

no

great location /person/not commercial vibe /cleanliness/the potential you can go deeper in Marrakesh.

Stayed in November 2022

My stay here was very good. I was picked up from the airport, and the owners family treated me like one of their own. I lost medication, the owner happily took me to doctor, also translated for me. The most genuine people run this hotel, I can't thank them enough for making my stay comfortable. I'll be coming back to this place whenever in Marrakech

Stayed in November 2022

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Stayed in October 2022

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Stayed in April 2025

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Stayed in January 2025

There are no comments available for this review

Stayed in February 2025

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in December 2022