Reviews of Riad Dar Bab Guissa

The riad Manager, Brahim, was an excellent host. He welcomed us with mint tea, upgraded us to bigger rooms and provided information about restaurants and activities in the area. What a beautiful building with traditional and exquisite Moroccan design and details. Room was very comfortable, breakfast was great and Brahim was excellent! I feel like we made a friend there and I'll be sure to stay again when I'm in Fes.

Ibrahim is an EXCELLENT host! I arrived after midnight, so he met me on the street and walked me to the dar, which is absolutely beautiful and very clean. Even though I was his only guest, he gave me a tour of all floors, the WIFi password, explained about breakfas,t, offered me tea and upgraded me to a larger room! 5-star service! The surrounding area is picturesque, the room very comfortable, and there was no noise at all throughout the night. I highly recommend staying at this fine location with this super host.

I liked everything.

The receptionist Mohamed is very nice guy Very clean room and amazing friendly people

Nothing

My stay at Dar Bab Guissa was the most disappointing hotel experience of my life. There was a significant discrepancy between the booking score, the photos on the hotel website, and the actual condition of the hotel. Contrary to their claims, there was no iron or hair dryer in the room, and instead, there was an unpleasant sewage smell.

It was late at night when we arrived at the hotel for our 8-night stay, and we quickly realized that we had been misled. The two rooms we received did not match the photos on the website. There was no iron or hair dryer, the rooms were dirty, and there was a strong smell of sewage in my room. I informed the staff that I did not want to stay, but they told me that the fee for the 8 nights would not be refunded, despite the significant differences between the photos and the actual room. They also mentioned that we could leave the hotel if we wished. In the morning, my colleague and I decided to leave the hotel, yet they refused to refund our money. I have been using booking websites for over 20 years, and this was the worst experience I have ever had. Please carefully check the comments on the Booking website about this hotel. Then, you will notice that most of the reviews come from people in Morocco. Additionally, please look at the photos of the hotel's two rooms where we had to stay for less than a day but had to pay for 8 nights.

I got the kind heartwarming service by Ibrahim! He provided herb tea and kindly explained about the Fez area on the first day. He is the best! : ) My first trip in Morocco was enjoyable because of his kindness. Thanks a lot. I will never forget your kindness.

The house is beautiful, particularly the courtyard. Ibrahim (our host) was kind, helpful, pleasant to talk to, and went out of his way to make sure we had all we needed. It was a nice place to come back to, to relax after the tumult of the Medina.

The bed in our room was so hard, I awoke with pain in my ribs, hips, and spine. Sleep felt like a penance.

The location, the staff and the hotel

That I didn't know about this place till the last minute!

Ibrahim is an amazing host. Always helpful and kind. The location is great, breakfast is delicious, atmosphere is super warm. I will definitely come back again!

Very friendly Ibrahim...he provided a great service to make our journey confortable.

Old equipment....not well-maintained facilities and bathroom need refurbishment and also the room. Beds sheets need to be changed, old....yellow color with dirt stains. Very standard breakfast...

Ibrahim was very friendly, communicative, and helpful.

Bathroom could be better ;)

I was with the family and we were all alone in the Riad and it was very quite. It is a peacefull and quite part of medina. This riad is very close to Guissa gate. The breakfast was not big, but it was tasty.

The door lock was broken and we hardly lock the apartments door. Some glasses was broken in two apartments.

The staff were so kind! Our rooms were super nice, tidy and comfortable. The breakfast was delicious and it was a great start to our day.

N/A

I highly recommend this place. The breakfast and the location are great. Ibrahim was very kind and helpful with everything. I felt right at home.

The location is excellent

Ibrahim's attitude, courtesy and help (he makes this place better by his presence). Also this atmosphere and vibe. And it was easy to find it (it's located not so far from the exit). Good value for money

It was easy to find it, yeah, but it's also located far away from all the popular places (such an industrial district of Medina)

It is a nice Riad for the price, so it is good if you know what you are expecting. We had the family room, which gave us a nice amount of room (a couple and young adult son). I would say it is equivalent to a 3 star hotel in the U.S. There is no room service or services outside of breakfast. You can call Ibrahim, the property manager, for tea during the day. If you want to eat at the Riad, you need to arrange before hand. Ibrahim is very kind and helpful. The location is good with easy access to parking (very important for us coming by car!)

The shower as there is no curtain so the entire bathroom gets wet after someone showers. The toilet seat in our room was also off. Also not having access to a kitchen throughout the day. If these were fixed, the experience would have been much better.

Very friendly and kind people working there!

It is amazing and Ibrahim makes it wonderful, he is helpful, generous and friendly.

Nothing

Location is perfect, you can walk to all tourist places. Breakfasts are filling. Riad's and room interior design reflect the Moroccan culture and traditions. A big thanks to Ibrahim. His attention, kindness and helpful guildelines made the stay as being at home. Highly recommend to stay here.

The host was very helpful. Excellent customer service, large room, large comfortable bed and very good breakfast.

Everything its amazing with Ibrahim

- very friendly staff -lovely breakfast

-no room to store my bike.

Great location, the gates where you can take a taxi 1 min of walking from the Riad. 10 min to the main attractions, Blue Gates ,market ect. In addition the host guy Ibrahim was very helpful, knowledgeable and sometimes when it's dark he would meet me in medina and walk with me to the Riad as long as it's easy to get lost. I definitely get back there again .