Reviews of Casa Layan
Quartier Onsar Rue Sbaa, 91000 Chefchaouene, Morocco

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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewI loved how helpful and lovely the staff were. Really made us feel at home. Hotel was also really well located within the city. Really easy to get around.
Our room was a little small but I think looking at the architecture of the location, this was the style in the region.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewVery clean, comfortable beds and good shower. The room we stayed at was beautifully decorated, the pillows were new and the bed linens, very fresh. There was air conditioning, but we chose to sleep with the windows open and it was enough (late August).
Beware that everywhere in town has lots of steps to get to - but the lovely team from the hotel will go to the taxi to help you with bags.
Dear Gabriela Thank you so much for your kind words! We're thrilled to hear you enjoyed the cleanliness, comfort, and decor of your room. We also appreciate your understanding regarding the city's steps, and we're glad our team could assist with your luggage. We hope to welcome you back to our mountain town soon. Casa layan
Dear Gabriela Thank you so much for your kind words! We're thrilled to hear you enjoyed the cleanliness, comfort, and decor of your room. We also appreciate your understanding regarding the city's steps, and we're glad our team could assis… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewIncredible staff, especialy Murad and Adel, who were super helpful and accomodating. The room is beautiful, clean and spatious and the insulation/AC as well as the mattresses are top notch. The location is great as well. The rooftop is so chill, with a great view and its quiet is a great haven from the bustle of the medina streets.
Nothing besides the room keychain which didn't fit in my pockets :p
Dear Simon Thank you so much for taking the time to share your experience! We're absolutely delighted to hear that you found our staff, especially Murad and Adil, to be so helpful and accommodating. It’s wonderful to know that you enjoyed the beauty, cleanliness, and spaciousness of your room, as well as the top-notch mattresses and air conditioning. We’re also thrilled that you appreciated our prime location and the tranquility of the rooftop with its magnificent view. Your feedback means a lot to us, and we’re so happy to have made your stay special. We look forward to welcoming you back in the future. Safe travels. Casa layan
Dear Simon Thank you so much for taking the time to share your experience! We're absolutely delighted to hear that you found our staff, especially Murad and Adil, to be so helpful and accommodating. It’s wonderful to know that you enjoyed … Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewAmazing location, great aircon (we came when it was summer and super hot!) Good communication from the staff, the Riad itself is Soooooo pretty! Great breakfast and good value for money
It’s up A LOT of stairs. It’s quite the hike. We came during summer and it was so hot hiking our cases up all the stairs. The staff did help us and get a porter to help us carry our cases to the main square on our departure Also I did find the bed quite stiff and the pillows were very thin. However I would come back 10/10
Dear Jade We sincerely thank you for your kind review! We are delighted that you appreciated the cleanliness of our hotel, the proper functioning of the air conditioning, and the variety of our breakfast. Your satisfaction is our priority, and we are thrilled that our staff contributed to making your stay pleasant. We hope to have the pleasure of welcoming you back very soon. See you soon. Casa layan
Dear Jade We sincerely thank you for your kind review! We are delighted that you appreciated the cleanliness of our hotel, the proper functioning of the air conditioning, and the variety of our breakfast. Your satisfaction is our priority,… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewBeautiful hotel in a great location. Very good breakfast served on the rooftop. Friendly stuff. Highly recommended. We had a lovely stay Thank you!
Dear sylwia Thank you so much for your kind words! We're thrilled to hear you enjoyed the hotel, its location, and the breakfast with those beautiful mountain views. We're glad you found our staff friendly and had an enchanting stay. We hope to welcome you back soon. Casa layan
Dear sylwia Thank you so much for your kind words! We're thrilled to hear you enjoyed the hotel, its location, and the breakfast with those beautiful mountain views. We're glad you found our staff friendly and had an enchanting stay. We ho… Show more
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewRiad is beautiful, room, bathroom and rooftop tarrace - everything you need. Delocious breakfast. Welcoming hosts
The Town is not and easy location for any accommodation. Be preapred to additional fitness with your luggage 😀
Dear Vewatar Thank you so much for your kind words! We're delighted to hear that you enjoyed the riad, the room, the bathroom, and the terrace. It’s wonderful to know that you appreciated the delicious breakfast and our hospitality. We understand that the town’s mountainous terrain can be challenging, and we do mention this on our Booking.com page to ensure our guests are prepared. We truly appreciate your understanding and hope to welcome you back in the future. Casa layan
Dear Vewatar Thank you so much for your kind words! We're delighted to hear that you enjoyed the riad, the room, the bathroom, and the terrace. It’s wonderful to know that you appreciated the delicious breakfast and our hospitality. We und… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewBeautiful Moroccan flair at every turn. Staff were so friendly and accommodating. Very clean and comfortable. Fantastic breakfast on the terrace top. The graciously accommodated our need for an earlier breakfast.
We liked everything. It’s just a warning to would be travelers. There are many steps to reach this accommodation and four floors on the interior without a lift. Not an issue for us. We lucked out and a very kind neighbor helped us find street parking (2 euro). The streets were very busy as we were visiting in July. If you don’t like crowds, I suggest you visit in spring or fall.
Hello Margaret Thank you so much for your kind words and detailed review! We are delighted to hear that you enjoyed the Moroccan style, our friendly staff, and the breakfast on the rooftop terrace. We also appreciate your understanding regarding the stairs. As you mentioned, our location in the mountain village means there are many stairs and no elevators, which is typical for traditional riads in the medina. We hope to welcome you back in the future, perhaps during a quieter season. Thank you again. Casa layan
Hello Margaret Thank you so much for your kind words and detailed review! We are delighted to hear that you enjoyed the Moroccan style, our friendly staff, and the breakfast on the rooftop terrace. We also appreciate your understanding re… Show more
Reviewed: 5 July 2025 · Stayed in June 2025
Verified reviewClean, comfortable and good location. Friendly staff and good breakfast. Nice rooftop.
Nothing to say.
Hello Zapata Thank you so much for your kind words! We're thrilled to hear you enjoyed the comfortable room, friendly staff, and the rooftop. We hope to welcome you back soon. Casa layan
Reviewed: 25 June 2025 · Stayed in June 2025
Verified revieweverything is just perfect and the staff only makes it better. amazing clean rooms perfect location
Dear Mohamed Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay and appreciated our staff, the cleanliness of the rooms, and our location. We hope to welcome you back soon. Casa layan
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewClean, new property and very nice staff
Hello Viet Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay and appreciated our staff. We hope to welcome you back soon. Casa layan
Reviewed: 7 June 2025 · Stayed in April 2025
Verified reviewReviewed: 6 June 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewI stayed in the most beautiful, elegant-looking hotel. The rooms are unique, with stunning views. Room rates are also reasonable. I received first-class service from the moment I arrived at the hotel until the moment I left. The excellent location of the hotel is a big plus. The facilities were top-notch, and the view from my room was simply amazing.I really liked the location in the city center and the atmosphere. I will definitely come back!
nothing
Dear Tania Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated our hotel's elegance, unique rooms, and stunning views. It's great to know that you found our location convenient and enjoyed the ambiance. We can't wait to welcome you back on your next visit!" Casa layan
Dear Tania Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated our hotel's elegance, unique rooms, and stunning views. It's great to know that you found our location con… Show more
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewGreat location in the middle of the medina Nice breakfast on the terrace Friendly staff
Room quite small Bathroom not really clean
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewReviewed: 18 April 2025 · Stayed in April 2025
Verified reviewReviewed: 15 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewThe property was gorgeously designed. Every inch of the Casa was beautiful. We felt the room we were in was abit small, if you are solo it would be fine. But the bathrooms design is fascinating and pretty. The breakfast was delicious, the staff let us have it on the roof top. So much variety to choose from and the views are beautiful. Location was perfect for us.
Dear Elysia Thank you so much for your lovely feedback! We're truly happy to hear that you enjoyed the welcome, the staff, breakfast, the terrace, the decoration, and the overall atmosphere of the house. Your kind words mean a lot to us. We're sorry to hear that you found the room a bit small for two — it is indeed designed as a single room, and the dimensions are clearly stated on Booking.com, but we understand how important comfort is. We truly appreciate your comments and hope to welcome you again soon. Casa layan
Dear Elysia Thank you so much for your lovely feedback! We're truly happy to hear that you enjoyed the welcome, the staff, breakfast, the terrace, the decoration, and the overall atmosphere of the house. Your kind words mean a lot to us. W… Show more