Opiniones del Riad Azurite

Thank you Guillermo for your feedback! We're glad to hear you enjoyed the location, breakfast, and the friendly service from our receptionist. We apologize for the issues you encountered with the room’s cleanliness, smell, and shower. Not only that, but we’re addressing these concerns to ensure a more comfortable experience for future guests. Likewise, we appreciate your understanding and hope to welcome you back soon!

Thank you Guillermo for your feedback! We're glad to hear you enjoyed the location, breakfast, and the friendly service from our receptionist. We apologize for the issues you encountered with the room’s cleanliness, smell, and shower. N… Mostrar más

Thank you for your wonderful review, Antonio! We're glad you enjoyed the location, cleanliness, and the friendly service from Mohammed. It's great to hear you liked the plentiful breakfast, :) We appreciate your feedback on the mattress and will keep that in mind for future improvements. We hope to welcome you back for another enjoyable stay!

Thank you for your wonderful review, Antonio! We're glad you enjoyed the location, cleanliness, and the friendly service from Mohammed. It's great to hear you liked the plentiful breakfast, :) We appreciate your feedback on the matt… Mostrar más

Thank you for your feedback, Raquel. Unfortunately, there was a major issue with the toilet in your chosen room, and we immediately informed you about the situation. We offered you an alternative accommodation for the first night, with the option to move to your reserved room the next day, along with compensation for the inconvenience. While we did our best to provide an alternative within the value of your payment, you chose to decline. We also regret your aggressive communication with our colleagues, which made it harder to resolve the situation smoothly. We apologize for the inconvenience and appreciate your understanding.

Thank you for your feedback, Raquel. Unfortunately, there was a major issue with the toilet in your chosen room, and we immediately informed you about the situation. We offered you an alternative accommodation for the first night, with the… Mostrar más

Thank you for your 10/10 review. We understand that the Medina alleys can be confusing for first-time travelers, but we're always here to assist. We recommend calling the given number upon arrival for assistance. Likewise, we're glad you appreciated our pick-up service and hope to welcome you back soon!

Thank you for your 10/10 review. We understand that the Medina alleys can be confusing for first-time travelers, but we're always here to assist. We recommend calling the given number upon arrival for assistance. Likewise, we're… Mostrar más

Thank you for your excellent feedback and for appreciating Mohamed's hospitality. Regarding the bathroom, we want to clarify that it does have a traditional door, not a modern locker-style one. We apologize for any confusion and hope to welcome you back for an improved experience!

Thank you for your excellent feedback and for appreciating Mohamed's hospitality. Regarding the bathroom, we want to clarify that it does have a traditional door, not a modern locker-style one. We apologize for any confusion and hope to… Mostrar más

Thank you so much for your wonderful review and kind words Dear Marina! We're thrilled to hear that you loved your stay, found our place beautiful, and appreciated the great location near the main square. Moha is indeed a gem, and we're glad he could assist you in every way possible. We look forward to welcoming you back for another fantastic experience!

Thank you so much for your wonderful review and kind words Dear Marina! We're thrilled to hear that you loved your stay, found our place beautiful, and appreciated the great location near the main square. Moha is indeed a gem, and we… Mostrar más

Thank you for your feedback and kind words about our decor, comfortable amenities, excellent breakfast, and amazing terrace views. We apologize for any inconvenience with reception presence; however, we're available 24/7 via two phone numbers for immediate assistance. We've also fully fixed the water heating system to ensure hot water availability at all times. We appreciate your understanding and hope to welcome you back for an improved experience.

Thank you for your feedback and kind words about our decor, comfortable amenities, excellent breakfast, and amazing terrace views. We apologize for any inconvenience with reception presence; however, we're available 24/7 via two pho… Mostrar más

Thank you for your feedback! We're thrilled you enjoyed your stay & glad you found our private parking next to the meeting point convenient, allowing for easy vehicle parking and a close walking distance to our riad inside the medina. Looking forward to hosting you again!

Thank you for your feedback! We're thrilled you enjoyed your stay & glad you found our private parking next to the meeting point convenient, allowing for easy vehicle parking and a close walking distance to our riad inside the medin… Mostrar más

Dear Elisabet, Thank you for taking the time to share your experience with us and the wider community. We are delighted to hear that you enjoyed your stay in Chefchaouen and that you found both the town and our accommodation to your liking. It's wonderful to hear that you loved the comfortable bed and found the decoration to be unique and original. We appreciate your kind words about our second-floor room and its brightness – it's definitely a popular choice among our guests. We sincerely apologize for the booking mix-up that occurred upon your late-night arrival. We understand the inconvenience it caused, and we genuinely appreciate your understanding and patience in this matter. Our team always strives to provide the best service possible, and we're pleased to hear that our owner was able to assist you in finding alternative accommodation and made efforts to make amends by refunding one of the rooms and offering breakfast for everyone. Your advice about booking in advance, especially during the busy month of August, is spot on. Chefchaouen can get quite crowded during this time, and securing a reservation ensures a smoother and more enjoyable stay. Once again, thank you for choosing our accommodation, and we look forward to welcoming you back in the future. If you decide to return to Chefchaouen, please don't hesitate to contact us directly to secure your reservation. Warm Regards, Ben

Dear Elisabet, Thank you for taking the time to share your experience with us and the wider community. We are delighted to hear that you enjoyed your stay in Chefchaouen and that you found both the town and our accommodation to your liking… Mostrar más