Reviews of Hotel Argana Agadir 4 stars
Boulevard Mohamed 5, 80000 Agadir, Morocco
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewNothing
Too busy, too much add ons (trying to charge 20 pounds for a beer at the bar, gym is not free, etc) poor WiFi, tv broken, windows did not lock, restaurant was overcrowded with food on the floor: we were catfished: the website blurb did not match the reality To call it a four star hotel is a joke
Dear James, We strongly disagree with your comments, which do not reflect the reality of our hotel. Bar prices are clearly displayed and aligned with 4-star standards, the gym carries a small optional fee, and our Wi-Fi, TV, and facilities are fully functional. Cleanliness and safety are priorities, and we categorically reject any suggestion of a “Rip off.” Best regards, QUALITY MANAGER ARGANA HOTEL & SPA
Dear James, We strongly disagree with your comments, which do not reflect the reality of our hotel. Bar prices are clearly displayed and aligned with 4-star standards, the gym carries a small optional fee, and our Wi-Fi, TV, and facilities… Show more
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewStayed 5th time and will come back
Dear Monika, Thank you so much for your loyalty and for choosing us for the 5th time! We are delighted to know that you enjoyed your stay once again and we look forward to welcoming you back soon. Best regards, QUALITY MANAGER ARGANA HOTEL & SPA
Dear Monika, Thank you so much for your loyalty and for choosing us for the 5th time! We are delighted to know that you enjoyed your stay once again and we look forward to welcoming you back soon. Best regards, QUALITY MANAGER ARGANA HOTE… Show more
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewRoom with balcony was nice however, bathroom is dated and water doesn’t drain after shower, bathroom stays wet for hours after shower.
Staff are not polite, booking.com says check in from 3pm but our room was not ready until past 4pm.
Dear Sultana, Thank you for sharing your experience. We’re sorry for the inconvenience regarding check-in and the bathroom, and we’ll work on improving these points. We appreciate your feedback. Best regards, QUALITY MANAGER ARGANA HOTEL & SPA
Dear Sultana, Thank you for sharing your experience. We’re sorry for the inconvenience regarding check-in and the bathroom, and we’ll work on improving these points. We appreciate your feedback. Best regards, QUALITY MANAGER ARGANA HOTEL … Show more
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewLocation is good.
the staff were unhelpful. I had a problem with the cleanliness of the room, I called housekeeping numerous times, they said they were coming and they just didn’t come. After that, I asked for cups for tea and coffee. They told me they don’t give cups for this, yet they have a kettle in the room! I had my own milk coffee and tea bags and only wanted a cup so I could make a cup of tea after a long day with the kiddies. Also just to add, following multiple ignored phone calls to reception, I had to walk to reception for this request. Due to the uncleanliness of the room I was subjected to bites from bugs in the room! Everything I reported was just ignored and not cared about.
Dear Sumayya, Thank you for your feedback. We sincerely apologize for the significant issues you encountered with the cleanliness of your room and the unresponsive service from our staff. This is not the standard we strive to uphold. Your comments have been taken very seriously and will be immediately addressed with our teams to prevent this from happening again. We are truly sorry for the inconvenience and discomfort you experienced during your stay. QUALITY MANAGER hotel argana & spa
Dear Sumayya, Thank you for your feedback. We sincerely apologize for the significant issues you encountered with the cleanliness of your room and the unresponsive service from our staff. This is not the standard we strive to uphold. Your… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe location is fantastic. There are enough space for the hotel for upgrading with more facilities.
There was no room service. The toilet seat was moving while you are seated.
Dear Client, thank you for sharing your feedback. We are glad you enjoyed our fantastic location. We also appreciate your constructive comments regarding facilities, room equipment, and room service, which will help us improve. We hope to welcome you again and provide an even better experience. Quality Manager Hotel Argana & Spa
Dear Client, thank you for sharing your feedback. We are glad you enjoyed our fantastic location. We also appreciate your constructive comments regarding facilities, room equipment, and room service, which will help us improve. We hope to … Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewLocation
Not well organized in the restaurant. I had been asked to pay for water during dinner and even paid full board. I paid cash the first day of arrival and asked for payment receipt. The receptionist told me that I will get it after check-out but didn't give it to me.
Dear Client, thank you for your feedback. We apologize for the confusion regarding the water charge and receipt during your stay. Please be assured that all payments and billing procedures follow clear standards, and we will review this matter to avoid similar issues in the future. We hope to welcome you again and provide a better experience. Quality Manager Hotel Argana & Spa
Dear Client, thank you for your feedback. We apologize for the confusion regarding the water charge and receipt during your stay. Please be assured that all payments and billing procedures follow clear standards, and we will review this ma… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewHotel Argana is in a great location. Loads of local shops around if you need your essentials. Laundry ship near by and a money exchange shop. Both places few mins walking distance. Beach is about 5 mins walk. There is a corden section for hotel Argana where you can enjoy your beach day. (Look out for number 12) As for the Hotel, hotel its self was very good. Came here with family. Room was clean. No issues there. Staff members were polite and very helpful. Pool is a good size. Yes you do get your typical brits going to pool area around 6/7am to hog the best sun loungers etc etc… That will never change. There is a bar there if anyone is interested. Lounge area is very relaxing plus the lobby was just as great. There is a gym on the 4th floor but that coat 50drm extra per day I believe. Did not use Breakfast at the hotel is brilliant you can’t go wrong.
Lunch is hit and miss. Better off going out and grabbing food (takeaway etc)
Dear Client, thank you for your detailed and positive review. We are delighted that you and your family enjoyed your stay, appreciated our convenient location, clean rooms, helpful staff, and the facilities such as the pool and breakfast. Your feedback about lunch is also noted. We truly appreciate your recommendation and look forward to welcoming you back soon. Quality Manager Hotel Argana & Spa
Dear Client, thank you for your detailed and positive review. We are delighted that you and your family enjoyed your stay, appreciated our convenient location, clean rooms, helpful staff, and the facilities such as the pool and breakfast. … Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewChild friendly and lots of entertainment
Dear Client, thank you for your kind review. We are delighted that you enjoyed the family-friendly atmosphere and entertainment. We look forward to welcoming you and your family again soon. Quality Manager Hotel Argana & Spa
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewNot very clean Always bad smell in the corridor.
Cleaning
Dear Client, thank you for sharing your feedback. We are sorry to hear about the issues you experienced with the room light, cleanliness, and odor in the corridor. Please be assured that your comments have been noted and will help us improve our services. We hope to have the opportunity to provide you with a better experience on your next visit to Agadir. Quality Manager Hotel Argana & Spa
Dear Client, thank you for sharing your feedback. We are sorry to hear about the issues you experienced with the room light, cleanliness, and odor in the corridor. Please be assured that your comments have been noted and will help us impro… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewFriendly staff especially The Animation Team
Size & decoration of the triple room Had to pay for the gym
Dear Tarak, Thank you for your feedback and for appreciating our friendly staff and animation team. We regret that the room size and decoration did not fully meet your expectations and note your comment regarding the gym. Your remarks help us improve. QUALITY MANAGER HOTEL ARGANA & SPA
Dear Tarak, Thank you for your feedback and for appreciating our friendly staff and animation team. We regret that the room size and decoration did not fully meet your expectations and note your comment regarding the gym. Your remarks help … Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewDisappointed – Not as Described I was extremely disappointed with my booking The hotel was nothing like the photos shown online – it's misleading and feels like a scam. The room was not clean at all, and the staff were unprofessional and unhelpful. There was no AC, making the stay very uncomfortable. Overall, I would not recommend this place to anyone looking for a decent and honest stay.
Dear Hind, We are very sorry to hear about your disappointment. Please accept our sincere apologies if your stay did not meet your expectations. We take your comments about cleanliness, staff service, and facilities very seriously and will review them with our management team to ensure improvements. Your feedback is important to us, and we regret that your experience was not as it should have been. QUALITY MANAGER HOTEL ARGANA & SPA
Dear Hind, We are very sorry to hear about your disappointment. Please accept our sincere apologies if your stay did not meet your expectations. We take your comments about cleanliness, staff service, and facilities very seriously and will … Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewFriendly, helpful and great location
Dear guest, thank you for your kind review — we’re glad you enjoyed our helpful team and excellent location near the sun, sandy beach, and city center. QUALITY MANAGER HOTEL ARGANA & SPA
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe hotel is situated just a short walk from the beach and other shops as well as a relaxing walking environment. It also has a beautiful outdoor pool and activities for all which get lively and fun. The shisha bar was also a bonus to enjoy at night. The good thing is the hotel includes the gym, spa/massage/hammam. The staff are friendly and helpful and able to answer any questions. House keeping was brilliant and even offered us cold drinks when they came to clean our room. Thank you!!
Our room 3145 was situated at the back and at night the music from the club was very loud and we found it difficult to get to sleep. I wished I was notified about this in advance so I could have chosen an alternative.
Dear Guest, We are glad you enjoyed your stay, the location near the beach, pool, activities, and our helpful staff. We regret the inconvenience caused by the music and will improve communication for better room allocation. QUALITY MANAGER HOTEL ARGANA & SPA
Dear Guest, We are glad you enjoyed your stay, the location near the beach, pool, activities, and our helpful staff. We regret the inconvenience caused by the music and will improve communication for better room allocation. QUALITY MANAGER… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe hotel was lovely, the food was delicious, and the staff were all really friendly and welcoming. Overall, we had a great stay.
The only small thing we noticed was that the room and bathroom could have been a little more thorough with the floor cleaning, as a hairs were left behind. Other than that, everything was great.
Dear Guest, We are pleased you enjoyed your relaxing stay, the food, and our friendly team. Your note about the floor cleaning is well taken and will be addressed. QUALITY MANAGER HOTEL ARGANA & SPA
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe property is clean, comfortable and friendly staff.
Quite old, some rooms need to be refurbished.
Dear Guest, Thank you for appreciating our cleanliness, comfort, and friendly staff. We note your comment about renovation and will keep working on improvements. QUALITY MANAGER HOTEL ARGANA & SPA
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewThe location is good but it's over 10 minutes walk to the beach. The spa and the Hamam staff very welcoming and friendly. The coffee shop corner was very nice.
The front desk staff weren't very transparent or honest, they lack better customer service. The rooms weren't comfortable. The parking is beyond problematic. The tables and chairs around the pool is way too crowded.
Dear guest, Thank you for appreciating our spa staff and coffee corner. We are sorry to hear about your concerns with reception service, comfort, and parking, and we will share them with the management for improvement. QUALITY MANAGER HOTEL ARGANA & SPA
Dear guest, Thank you for appreciating our spa staff and coffee corner. We are sorry to hear about your concerns with reception service, comfort, and parking, and we will share them with the management for improvement. QUALITY MANAGER HOTE… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewVery bad hotel Nothinh that you can like Zero quality
Dear guest, We regret to read your disappointment and assure you that your feedback will be taken seriously to improve our services. QUALITY MANAGER HOTEL ARGANA & SPA
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewVery good location. Close to cafes, restaurants and shops. It's a approx 5-10 mins walk to the beach.
- Slow service. Have to keep asking to get attention
Dear guest, Thank you for your feedback. We are glad you enjoyed our location near the beach and surroundings, and we take note of your remark about service speed to improve. QUALITY MANAGER HOTEL ARGANA & SPA