Nothing

The whole place was excellent

Stayed in August 2025

Everything was excellent during my stay. The hotel was great and the staff extremely kind and welcoming. A special mention to Rabii and Nostafa, who were very attentive and considerate at all times.

Stayed in August 2025

Nothing

Everything

Stayed in August 2025

Our room was noisy early morning when we complained the elder gentleman on reception was very dismissive and uninterested only after lengthy persuasion he begrudgingly agreed to move us. The new room turned out to be a downgrade which wasn’t necessary as the hotel was less than half full.

The rooms were lovely, the pool and pool area was great. The staff were friendly and helpful (Rabie). Restaurant nice choice of breakfast and the location was excellent.

Stayed in July 2025

The only downside was the air conditioner — powerful, but fortunately quiet. It was difficult to adjust, and in the mornings it could get uncomfortably cold.

A charming hotel perfectly situated on the main square, right at the heart of all the city’s buzz. Yet inside, the rooms remain peaceful, thanks to the building’s origins as a traditional Moroccan riad — a home designed around a serene inner courtyard, with no windows facing the outside world and a gentle fountain at its center. There’s also a rooftop pool offering a welcome escape. The staff are warm and attentive, and the breakfasts pleasantly satisfying. Don’t expect European or even Turkish standards of luxury, but the overall value for money is, in my view, excellent.

Stayed in June 2025

We just spent three nights at Hotel & Ryad Art Place Marrakech. What a fantastic place to stay. The location couldn’t have been better situated right in the main square. If you arrive after 11am (when cars are not allowed in the square) you are greeted at the entrance by Aziz who walks your luggage to the Hotel. Once you are inside the hustle and bustle is left behind it is very quiet. The rooms are fabulous, ours was very large and so very quiet and the pool on the rooftop was a bonus to cool off at the end of the day. What makes this hotel truly special was the staff. Chef Youssef, Youssef, Aziz, Rabi, Zak, Ibrahim and Mustafa were all so warm and attentive, making us feel so welcome every day. They really went above and beyond. All restaurants are very close to the Ryad and the dinner at the hotel was excellent also. Make sure you ask for Abdul for a guided tour around Marrakech. It was the best day of our whole trip! Honestly, you don't need to look any further than Hotel & Ryad Art Place Marrakech, you will not be disappointed!

Stayed in July 2025

Nothing

Beautiful hotel. Peaceful and calm

Stayed in April 2025

Not so keen on the bedroom but that’s just personal taste. I knew we weren’t going to have a window but in reality it felt like we were in a box.

The level of customer service from the second we arrived to when we left was exceptional. The pool on the roof was a godsend as we visited places in the morning and then spent the afternoon by the pool.

Stayed in May 2025

Nothing

Location, staff, food…

Stayed in May 2025

It wasn’t very clean The breakfast was very average

Location The staff was very friendly

Stayed in June 2025

My partner and I recently stayed at the Art Palace & Ryad Hotel, ideally located within Marrakech’s vibrant main square (the Medina), and we couldn’t have asked for a better experience from start to finish. From the moment we were picked up at the airport to the day we checked out, the service was consistently exceptional. The staff were warm, attentive, and genuinely eager to make our stay as comfortable and memorable as possible. Nothing ever felt like too much trouble, and their hospitality was a standout aspect of our visit. We stayed in a Junior Suite, beautifully designed and featuring a four-poster bed with conveniently located plug sockets on either side – perfect for charging our phones overnight. The room also included his and hers bathrooms, each with a rainfall walk-in shower that was both luxurious and refreshing. While the hotel is alcohol-free – as is the surrounding square – this turned out to be a surprising bonus. We actually found it to be a detoxing and restorative experience. The rooftop terrace is a peaceful retreat, complete with a lovely swimming pool and sun loungers that are thoroughly cleaned each evening. The rooftop is surrounded by carefully tended plants, giving it a relaxed and tranquil ambiance. Afternoon service was available, and once again, the staff delivered exceptional hospitality. (Special thanks to the kind staff member who assisted us each day, Zakarya.) Breakfast was included in our stay, and we were consistently impressed by the impeccable service provided by Mustapha and Rabie. The breakfast itself changed daily and offered a variety of fresh, local dishes. While different from what many Europeans might expect, everything was delicious and beautifully presented. The view from the rooftop restaurant, perfectly named “the View”, overlooking the Medina and capturing sunsets over the bustling square, was genuinely breathtaking – like a scene from a film. Regarding dining, we chose to enjoy all our meals at the hotel.

Stayed in May 2025

Should remove curtains on top of bed They are pretty but accumulating dust

Very pretty Excellent service

Stayed in May 2025

The location, the staffs, the environment, the atmosphere... everything was so perfect. Highly recommended

Stayed in May 2025

I liked everything.

Room was fabulous. Staff were excellent at all times. So helpful.

Stayed in May 2025

Nothing comes to mind

Great location - friendly people - excellent service

Stayed in April 2025

Nothing.

Everything.

Stayed in May 2025

Yes

Very nice Clean and Frankly

Stayed in May 2025

N/A

People in the reception and restaurant are excellent hosts!

Stayed in May 2025

Everything was great

Best location ever

Stayed in April 2025

Nothing really. Air conditioning a bit loud and daily water would have been nice

Lovely hotel, right on the corner of the busy main tourist square. Room very nice, rooftop area with small pool great to relax on, nice breakfast, very nice, helpful, friendly staff. They organised direct airport transfer and a private city tour in advance.

Stayed in April 2025

If I had to nitpick, the pool was a bit smaller than I'd imagined from the photos. Also, check-in was a bit of a wait; 3 pm felt kind of late and they were pretty strict about it.

Alright, so I stayed at Hotel & Ryad Art Place in Marrakech, and overall, it was pretty amazing. The location? You literally couldn't beat it – right next to the main square and the famous souks. Talk about being in the heart of the action! Breakfast was seriously good – a real highlight of my stay. And the staff, wow, they were incredible. There was this one guy, Ravi, who was always around, super prompt, and helpful with absolutely everything we needed. The room was also a great size, plenty of space to chill.

Stayed in April 2025

Location, breakfast, staff

Stayed in February 2025

Was there room service? Advertised on booking.com - but I did not see this mentioned anywhere during our stay.

First thing you notice is that despite being right next to the noisy Jemaa el-Fnaa, the hotel is very quiet and peaceful. The location is superb - Jemaa el-Fnaa is right outside and makes exploring the souks easy. Staff were exceptional - welcoming, helpful and polite. They went above and beyond to make our stay pleasant. Even when our flights meant we had to leave early, they made sure breakfast was also opened early. Breakfast had a nice selection - which changed slightly each day for variety. The view from the restaurant of Jemaa el-Fnaa is amazing (see photo)! We ate in the restaurant most days and the food is authentic and tasty. Room was very clean, authentic and comfortable. We were in the Executive Suite - very spacious.

Stayed in April 2025

The hotel was absolutely beautiful and the staff could not do enough for us! Thank you so much, the location was incredible right in the middle of the Ryad - I felt safe at all times. We were gluten-free, and the chef went out of his way to look after us at BREAKFAST which was included. We had gluten-free muffins and gluten-free bread that he made us especially, and we were very grateful.!! It’s quite hard to eat gluten-free in Marrakesh, but the hotel worked great.!! we will be back and stay there when we do :)

Stayed in April 2025