Reviews of Al Fassia Aguedal
9 Bis, Zone Touristique De L'Agdal Km2 Route De L'Ourika, Agdal, 40 000 Marrakech, Morocco

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewIncredible place. Nice, clean, with its own spirit. Very friendly staff members. Excellent kitchen. The Hotel is worth seeing! Good location, 10 minutes by taxi to the old town, 45 minutes on foot.
nathing
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe place is super safe and quite, The staff are top notch - very professional and very helpful.
Dear Awol, Thank you very much for your kind words! We're glad to hear you enjoyed the peaceful atmosphere and appreciated our team's professionalism. We hope to welcome you back soon! Best regards, The Al Fassia Team
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewFabulous accommodation... one of the best rooms we have ever stayed in. Pool and pool area lovely, with very good folk on hand toctake food and drink orders. Restaurant also brilliant, with lovely food. Treated ourselves to a Hammam too, which was very relaxing and in a lovely space.
Nothing really we didn't like, but just be aware that it is a short taxi ride to town (c£5). But area around Riad nice with a mall next door with ATM and supermarket, and also some other cafes and bars within walking distance.
Dear Mr. Mike<br/><br/>Thank you so much for your feedback! We’re glad you enjoyed your stay, from the room to the pool, dining, and Hammam experience. We appreciate your note about the location too, happy to hear you made the most of the nearby amenities. <br/>We hope to welcome you back soon!<br/><br/>Best regards,<br/>The Al Fassia Team
Dear Mr. Mike
Thank you so much for your feedback! We’re glad you enjoyed your stay, from the room to the pool, dining, and Hammam experience. We appreciate your note about the location too, happy to hear you made the most of the n… Show more
Reviewed: 15 June 2025 · Stayed in April 2025
Verified reviewThe staff was very pleasant, the room was nice and clean, the grounds and the pool were well maintained, breakfast was tasty, Apparently the hotel is a spin off of a well known restaurant- it's not too far from the airport, which is why we choose it- on the flip side it gets a bit noisy out at the pool, periodically because of jet engines.
Dear Ms. Sabina,<br/><br/>Thank you for your kind words! We're delighted to hear that you enjoyed your stay. <br/>We also appreciate your feedback regarding the noise and will certainly take it into consideration as we continue working to enhance the guest experience.<br/><br/>Kind regards,<br/>The Al Fassia Team
Dear Ms. Sabina,
Thank you for your kind words! We're delighted to hear that you enjoyed your stay.
We also appreciate your feedback regarding the noise and will certainly take it into consideration as we continue working to e… Show more
Reviewed: 13 June 2025 · Stayed in April 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewEverything was lovely. The staff was exceptionally helpful, always there on hand for whatever was required. Always with a smile. Even though I had booked Deluxe Double they gave me the option to either have an upstairs room or the ground floor. Due to health issues I had opted for downstairs. This did not disappoint! I had a lovely room with winding stairway leading up to a terrace. It was so beautiful. My little own peace haven. Love the quietness. This was truly a family atmosphere.
Very little I didn’t like. I think a little more information on the spa. I was misinformed that there was only a Hammam when in fact I could have gotten a leg massage or head only. But I think this was due to the language barrier. I also feel that there could be a few other options on the food menu I.e.. lunch, as you can get bored with the same food even it is very well cooked and tasty. A small bottle of water provided in each room would be great also.
Dear Ms. Joanne,<br/><br/>Thank you so much for your feedback! We’re glad you enjoyed your stay, the room, and our team’s hospitality. We also appreciate your thoughtful suggestions regarding the spa, menu variety, and in-room amenities. Please rest assured that your comments have been noted and will help us continue to improve the experience we offer our guests.<br/>It was a pleasure hosting you, and we hope to welcome you back soon!<br/><br/>Warm regards,<br/>The Al Fassia Team
Dear Ms. Joanne,
Thank you so much for your feedback! We’re glad you enjoyed your stay, the room, and our team’s hospitality. We also appreciate your thoughtful suggestions regarding the spa, menu variety, and in-room amenities. Pl… Show more
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewExceptionally nice Riad, the staff were extremely helpful and polite We felt very welcome in Marrakesh. The service level at Al Fassia was something not often found in Europe, Well done to all of you.
Dear Mr Robert,<br/><br/>Thank you very much for your feedback. We’re happy to hear you felt welcome and enjoyed your stay with us. Your appreciation means a lot to our team. <br/>We hope to see you again soon!<br/><br/>Best regards,<br/>The Al Fassia Team
Dear Mr Robert,
Thank you very much for your feedback. We’re happy to hear you felt welcome and enjoyed your stay with us. Your appreciation means a lot to our team.
We hope to see you again soon!
Best regards,
Th… Show more
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 6 May 2025 · Stayed in May 2025
Verified reviewA very quiet and relaxing boutique hotel few minutes away from the Medina (5 minutes by taxi). The staff is nice, polite, and very attentive to your needs. Stylish, immaculate interiors, wonderful swimming pool and SPA. Everything is well curated. Highly recommend the restaurant - amazing food in a dreamy location with tables in the terrace and in the organize trees garden. Definitely recommend if you are looking for very well-maintained hotel to relax and disconnect but also easy to reach from the city center. Bravo!
Nothing
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 25 April 2025 · Stayed in April 2025
Verified reviewAl Fassia Aguedal, is one of the warmest and most friendly hotels we have ever visited, and we travel a lot. The manager and the entire staff go the extra mile and nothing is too much trouble. The breakfast was always delicious and well presented. The restaurant is one of the best in Morocco and for good reason too, the food and the staff were excellent. The facilities are maintained to a high standard and the entire place had a real Moroccan feel about it. The Hammam and massage were great too.
We loved it all.
Dear Mr Paul,<br/><br/>Thank you so much for your kind words!<br/>We're so glad you felt so welcomed and enjoyed the food, service, and Moroccan atmosphere. It means a lot to us that everything, from the hammam to the little details, made your stay special.<br/><br/>We hope to welcome you back again soon!<br/><br/>Warm regards,<br/>The Al Fassia Team
Dear Mr Paul,
Thank you so much for your kind words!
We're so glad you felt so welcomed and enjoyed the food, service, and Moroccan atmosphere. It means a lot to us that everything, from the hammam to the little details, made y… Show more
Reviewed: 25 April 2025 · Stayed in April 2025
Verified review- 10min drive to Medina - beautiful small oasis brings tradition and modern comfort together - excusit marocan cusine, try 12 marocoan salats and lamb shoulder - warm staff to give you home.feelings - helped us with henna appointment, shopping tips, and organised tours - Thank you Al Fassia for a great three-day private tour to Sahara with Redouan. His storytelling skills about history, architecture, and marocan life were extraordinary. Our daughter missed his smile and attention the moment we left his car. If you want a full marocan magical experience, come to Al Fassia.
Dear Mr Vedran,<br/><br/>Thank you so much for your feedback !<br/>We're glad you enjoyed the blend of tradition and comfort, our Moroccan cuisine, and the friendly atmosphere. It’s a joy to know the tour and personal touches made your stay special.<br/><br/>We hope to welcome you and your family back soon for more magical moments !<br/><br/>Warm regards,<br/>The Al Fassia Team<br/><br/>
Dear Mr Vedran,
Thank you so much for your feedback !
We're glad you enjoyed the blend of tradition and comfort, our Moroccan cuisine, and the friendly atmosphere. It’s a joy to know the tour and personal touches made your stay… Show more
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewWe loved everything! The beauty of the place , the kindness of the staff, the restaurant! A real magical atmosphere! Thank you !
Dear Ms Francesca,<br/><br/>Thank you so much for your feedback !<br/>We’re glad you enjoyed the beauty of the place, the kindness of our team, and the magic of the atmosphere.<br/>It was a real pleasure to have you with us, and we hope to welcome you back very soon!<br/><br/>Warm regards,<br/>The Al Fassia Team
Dear Ms Francesca,
Thank you so much for your feedback !
We’re glad you enjoyed the beauty of the place, the kindness of our team, and the magic of the atmosphere.
It was a real pleasure to have you with us, and we hope to … Show more
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewWonderful hotel, with probably one of the best staff ever - friendly, always helpful, a smile on their faces. The hotel, accommodation, restaurant - everything - was excellent quality. The pool was lovely and felt very serene. All in all, one of the best places to stay in Marrakesh i think. Close enough to the Medina for it to be easy to do the full Marrakesh experience, while being out of the hubbub of the centre.
Nothing
Dear Ghassan,<br/><br/>Thank you so much for your kind words! We're glad you enjoyed your stay, especially the service, pool, and peaceful atmosphere. It means a lot to hear we were one of your favorite places in Marrakech. <br/>We hope to welcome you back soon!<br/><br/>Warm regards,<br/>The Al Fassia Team
Dear Ghassan,
Thank you so much for your kind words! We're glad you enjoyed your stay, especially the service, pool, and peaceful atmosphere. It means a lot to hear we were one of your favorite places in Marrakech.
We hope to … Show more
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewMost things were great.
Wifi was not available at all places.
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewOasis of peace. beautiful garden with a Good Kitchen. Close to the Medina.
Dear Edwin,<br/><br/>Thank you so much for your kind words!<br/>We're glad to hear that you enjoyed the peaceful atmosphere, our garden, and the kitchen. It's also great to know you appreciated the location close to the Medina.<br/>We truly hope to welcome you back soon for another relaxing stay.<br/><br/>Warm regards,<br/>The Al Fassia Team<br/><br/>
Dear Edwin,
Thank you so much for your kind words!
We're glad to hear that you enjoyed the peaceful atmosphere, our garden, and the kitchen. It's also great to know you appreciated the location close to the Medina.
We truly… Show more
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewReviewed: 9 March 2025 · Stayed in March 2025
Verified reviewA wonderful hotel with amazing people Feels like home
Dear Dimitri,<br/><br/>Thank you for your kind words! We're delighted you felt at home and enjoyed your stay. We look forward to welcoming you back soon!<br/><br/>Best regards,<br/>The Al Fassia Team
Reviewed: 6 March 2025 · Stayed in March 2025
Verified reviewThe staff were exceptionally good and welcoming and helpful- both in the reception and the restaurant and the poolside and housekeeping was exemplary . Breakfast was excellent and we ate 7 nights running- delicious meals. I wish I could remember every name but suffice to say all the staff couldn’t have been more delightful. Imad today was waiter, pool helper , firemaker and luggage carrier- excellent- thank you.
Missed a cup of tea/coffee in bed!
Dear Caroline<br/><br/>Thank you for your kind review! We’re delighted you enjoyed our hospitality, delicious meals, and warm service throughout your stay. <br/>We look forward to welcoming you again soon!<br/><br/>Best regards,<br/>The Al Fassia Team
Dear Caroline
Thank you for your kind review! We’re delighted you enjoyed our hospitality, delicious meals, and warm service throughout your stay.
We look forward to welcoming you again soon!
Best regards,
The Al … Show more
Reviewed: 5 March 2025 · Stayed in March 2025
Verified reviewAmazing hotel lovely and helpful staff, so relaxing
Hotel is a bit remote
Dear Marta,<br/><br/>Thank you for your kind review! We're glad you enjoyed the relaxing atmosphere and our friendly staff. We hope to welcome you back soon!<br/><br/>Best regards,<br/>The Al Fassia Team
Reviewed: 26 February 2025 · Stayed in February 2025
Verified reviewAn absolutely wonderful experience! The well-being services at Al Fassia Aguedal exceeded all expectations. The hammam and massage were incredibly relaxing, leaving me feeling completely rejuvenated. The staff were professional, attentive, and made sure every detail was perfect. The serene atmosphere and the peaceful outdoor pool created the ideal setting for unwinding after a day of exploring Marrakech. Highly recommend to anyone looking for a luxurious and authentic Moroccan wellness experience!
Dear J.Nair,<br/><br/>Thank you for your feedback! We’re delighted that you had such a relaxing and rejuvenating experience with our well-being services. It’s great to hear that the hammam, massage, and serene atmosphere made your stay special. Your kind words about our attentive staff mean a lot to us.<br/>We truly appreciate your recommendation and hope to welcome you back soon!<br/><br/>Best regards,<br/>The Al Fassia Team
Dear J.Nair,
Thank you for your feedback! We’re delighted that you had such a relaxing and rejuvenating experience with our well-being services. It’s great to hear that the hammam, massage, and serene atmosphere made your stay spec… Show more
Reviewed: 25 February 2025 · Stayed in February 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewEverything! Amazing stuff, great atmosphere.Heated swimming pool a great plus !
Dear Artemios,<br/><br/>Thank you for your feedback! We're so glad you enjoyed the atmosphere, our amazing staff, and the heated pool. We look forward to welcoming you back soon!<br/><br/>Kind regards<br/>The Al Fassia Team
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewThe staff is very friendly and always available. Rooms are clean and cost. There is a lot of attention to details: furniture has been widely chosen to give a riad feel, the food experience at the restaurant is great.
Nothing.