The amount of stairs!

Very central, old style hotel with lots of stairs but big comfortable rooms, a very good breakfast and friendly staff. Though we did ask for an omelette at breakfast and were told they were too busy that morning to do one

Stayed in August 2025

Nothing

We changed to this hotel from a previous booking which we cancelled and a really good choice. Hotel is beautiful. Although small I enjoyed using the pool and sauna. Staff were very helpful and a nice breakfast. If we are in Vilnius again we would stay there again.

Stayed in September 2025

Excellent hotel and service! Very beautiful authentic hotel! Great clean room and facilities! Cleanliness exceeded all expectations. Comfortable bed! Heating floor in bathroom is excellent! Excellent service, personal is attentive to all even small issues, very helpful! (All personal speak Russian and English). Amazing, various and tasty breakfast! Excellent central and quiet location! (Few minutes from University, Art Museum, Town Hall Square, Cathedral square, restaurants, cafes, supermarkets). It`s not the first time, we stay in this hotel. We`ll be back! Recommended!

Stayed in August 2025

Everything Will be back next year!

Stayed in July 2025

Local fruit instetropical fruit? fruit?

The breakfast is amazing. The wait staff were attentive without being obstructive. Many delicious options were available. I especially liked the bread.

Stayed in August 2025

Excellent location and great staff

Stayed in August 2025

Some of the staff were a little cold.

Location and the spa.

Stayed in August 2025

Small, rather dated bathroom.

Perfect location, large room, very comfortable bed.

Stayed in August 2025

The programs on tv were hopeless. Two English speaking channels both with news and other English programs were dubbed with a male.

The location was fantastic and the breakfast was lovely. The gentleman on reception on the evening of our last stay was very helpful and kind and came up to our room with some chocolates.

Stayed in August 2025

The reception staff can be a little more welcoming and friendly.

It is a cosy small hotel with some character. The small spa is excellent.

Stayed in July 2025

My fault but a guide e working the coffee machine would have helped

Decot

Stayed in July 2025

Excellent location, beautiful room with a view. Good breakfast. Parking

Stayed in August 2025

No complaints from me!

Location, right in the heart of old town, hotel itsself very nice, all the luxury you can expect, staff very nice and helpful.

Stayed in August 2025

Too hot water in the pool. But spa was great

Everything was on 5 star

Stayed in August 2025

Perfect location

Stayed in August 2025

We were at family room on the fifth floor, but the elevator is up to 4th floor only

Beautiful decor, small comfortable spa with good sauna. Tasty breakfast

Stayed in August 2025

The breakfast is moderate for 5* hotel. The safe and coffee machine didn't work.

Very central location of the hotel. Free parking which is a good bonus. Nice decorated hall, big room, Rituals bath amenities. The staff is very young but is trying to provide comfort for guests. Spa zone is small - jacuzzi (very hot), swimming pool is warm, sauna (nice) and Turkish bath (did not use). Dinner in the restaurant was delicious, thanks. Over all , our stay in the hotel was nice :)

Stayed in August 2025

N/A

Exceptional gorgeous historic hotel, but with all modern amenities and comfort. Location could not have been better, bell tower right in front as well as great restaurants and activities. Breakfast is great and stunning to be in an antique architecture. Staff is very helpful and friendly. Chocolates upon arrival gave a very welcoming feeling. We will definitely come again!

Stayed in July 2025

-

Excellent, quite, nice hotel, very professional and friendly staff, very taste and fresh breakfast

Stayed in July 2025

A couple more hooks in the bathroom would be nice, although not that necessary. :)

The building of the hotel is beautiful. Our room was spacious, water pressure was good with good hot water. Very good location, Motion detector nightlight in the bathroom was a nice touch. Our room had a lot of electric outlets. The breakfast buffet was exceptional.

Stayed in July 2025

It was impossible to open the window and we had to use air condition 24 hours.

Very kind atmosphere, privacy, great breakfast, good location, qualified staff.

Stayed in July 2025

not a single thing!

everything was amazing 🤍

Stayed in April 2025

Every time coming to Vilnius coming back to Narutis. That time everything was perfect and exceptional as usual. Thank you!

Stayed in July 2025

Room a little small but perfectly adequate for two people.

Lovely older hotel right in the center of town. Breakfast very ample and varied. Free parking behind the hotel. Nice little pool, hot tub, and sauna.

Stayed in June 2025