We were in a twin room. My bed (mattress) was sunken in and not too comfortable. Also the lighting in the room was poor.

The decor was lovely. The staff was great, especially the person who was there when we checked in and out. She was amazing. Carried our luggage upstairs and down when we checked out.

Stayed in August 2025

Rather old building due to the character of city part

So friendly and hospitable staff, perfect breakfast

Stayed in August 2025

as a solo traveller i would have liked to lock the door with a chain from the inside.

really friendly and helpful staff, really lovely breakfast , with barista coffee service. the room was lovely and spacious. location in the old town was fab, walking distance from the train and bus station 10 mins or so

Stayed in June 2025

Nothing

Amazing building in a great location at the old town of Vilnius, Very friendly service, very bug rooms which wonderfull atmosphere.

Stayed in August 2025

Room too hot set at 25 degrees and unable to change it.

Good breakfast

Stayed in August 2025

It would have been nice if the lifts worked .

The breakfast was very nice, with a good variety of food to choose from. The chef and staff were fantastic and made the experience even better

Stayed in August 2025

The decor in the room. Nice chandeliers!

Stayed in June 2025

The only drawback- no elevator. I

Everything was great, excellent breakfast, courteous and friendly staff, excellent location in the heart of old town.

Stayed in August 2025

Nothing. Great place and would stay here again on my next trip.

Large room in a cool older building with lots of character. Fantastic breakfast with coffee made for you. Saw some people complain about the breakfast in the reviews and I cannot imagine why. There were a variety of hot and cold foods avaialable, including smoked salmon. You could sit inside or outside in their lovely garden. Breakfast staff were great. Bed was very comfortable and hotel was walking distance to everything in old town. So much better than a chain hotel.

Stayed in August 2025

I really enjoyed my stay at this beautiful boutique hotel located right in the city center. The rooms have a unique and stylish design — every detail feels thoughtfully chosen. In summer, breakfast is served in a charming little courtyard, which makes for a very cozy and pleasant start to the day. The location is perfect: just a short walk to the Old Town and close to the train station. Highly recommended!

Stayed in July 2025

Nice rooms with lots of space and lovely breakfast. Helpful staff.

Stayed in August 2025

We were on the 3rd floor and the elevator was not working. The bed was a little tired and sunk in the middle. One of the pillows smelled. Also there were lots of lights on in the room from the switches. We had trouble getting lights on.

We liked the location. It was close to the Old Town and we could walk around. The staff were helpful.

Stayed in August 2025

Excellent Breakfast

Stayed in August 2025

Light switches glowing at night in the room, not a massive problem but a bit annoying

Very good location, big room 😊

Stayed in August 2025

An elevator to the Third floor

Everything

Stayed in August 2025

Elevator was not working so taking luggage on II floor was a challenge but must say receptionist offered help . Room on the II flow was not very convenient due to low ceiling . System of modern electric switches for lamps in the room needed some practise :)

very good location in the old town , elegant interior , beautiful patio with restaurant area . Breakfast really good with plenty of dishes . Overall hotel makes very good impression with high quality standard

Stayed in August 2025

It didn’t have laundry service and some of the amenities could be slightly improved.

It has an excellent location right in the best part of the city. Amazing breakfast. Great wifi. Extremely friendly staff.

Stayed in August 2025

Wonderful staff Great room Great breakfast

Stayed in August 2025

The major problem for me was that in the bottle of "conditioning shampoo", there was liquid soap. My hair became crisp and unmanageable - I could not stick a brush into it. I even asked to change the bottle - thought there was a mistake - but in the newly delivered bottle was the same soap. Haven't had such a problem for over 40 years!... Another issue we're digital touch-based light switches- they would not work on several occasions, had to call for help.

Nice interior, helpful staff, comfi beds, good TV, the bar, water bottles, plenty of light options, nice yard.

Stayed in July 2025

Very quaint and comfortable - and more interesting than a standard hotel. Very helpful and friendly staff. Lovely healthy breakfast. The Grotthuss has a lovely atmosphere and feels like a nice family run place with personal touches I appreciated.

Stayed in August 2025

Nothing

Staff were friendly and made you feel welcome. Breakfasts were fresh and delicious. Room was huge and bathroom wonderful. Very comfortable and excellent location to old town.

Stayed in August 2025

I was in the old building at first and it was rough. No AC or fan, could hear talking from the next room very clearly, and the noise from breakfast was impossible to avoid as the room was right next to the courtyard and had to have windows open. But they kindly moved me to the new building and it was a million times better. Only complaint was that just one outlet worked in the room.

Great location. Big room, comfortable bed, air conditioning, decent wifi, breakfast included and complimentary late check out. The staff were also exceptional. It really felt old fashioned with a personal touch.

Stayed in August 2025

Amazing staff, very helpful, very personal yet still professional. Helped us with everything and were super flexible.

Stayed in June 2025

Property Style + breakfast

Stayed in August 2025