Reviews of White Villa Hotel

Basic, but all you need for a nice stay. Good location, 5 minutes walk from a nice Beach with several places to drink & eat, with beachchairs with umbrellas. Abi arranged transport for us.

Extremely nice and helpful staff. Room great value with excellent aircon and two good ceiling fans. Very good breakfast in the accompanying La' Prince Cafe. Organizes very good boat tours, also very good value for money. If we should return to Uppuveli, we would stay here again! Recommend!

Nothing really. The water pressure in the bath could be higher but it was absolutely no issue.

Mostly a clean room which was also cleaned thoroughly when we requested. Great location, only a couple minutes walk from the beach and restaurants. Air con worked great, wifi worked fine and it was overall comfortable stay. The best aspect of this stay was the hospitality though, as the staff went above and beyond to ensure our stay went as smoothly as possible. Checkout time was flexible to what we needed so we weren’t in a tight rush to be out by a certain time, hot coffee was brought to our room without asking, when we needed a bottle of water and they didn’t have any, the owner bought one and brought it to our room as I was about to go out and buy one. On our last day, the owner helped my girlfriend with her phone which had ran out of data and helped us work out how to get to our next destination. They truly went above and beyond to help.

There was some very small stains on our bed sheets which was off putting for my girlfriend, so maybe just ensuring that all sheets are completely clean before making beds. The staff were very loud in the mornings which woke us up each day. These were only small things that could be improved and should in no way stop anyone staying here as it’s a great property.

Clean, spacious rooms with good aircon. Perfect location, and the loveliest staff, Abi and shafeer who run the place are kind and accommodating, I really recommend you stay here when in trincomalee, we stayed 5 nights but could have stayed much longer. Shafeer the owner also helped us organise the best scuba diving trip which was more affordable than any others we found in the area. Also you have to try the food in the connected Cafe, Izad is an amazing chef

Amazing staff, perfect location

Nothing to mention

Clean room, good AC and very friendly and helpfull staff. Abi and the owners of the hotel are always open for questions. They even did groceries for us when we were not able to! Would definitely recommend staying here. Location is also great.

We stayed here for 3 nights and were very happy with our stay! It is a great location between the beach and all the good local restaurants - a short walk to everything. The rooms were clean, A/C works well, and the owner was friendly.

Lovely, clean, spacious room. Wonderful staff and manager

Perfect location by the restaurants with a short walk to the beach. Owner was super friendly and made us feel welcomed during our stay. Room was large, clean and comfortable. Working wifi & hot water. They even let us park our tuk tuk safely which was an added bonus Thank you for a good stay!! 🙂

Very large and comfortable bed with ceiling fan and ac. Just off the main road and a few minutes walk to the "main street" with lots of restaurants and mini marts, only a 10/15 min walk to the beach.

Responsive host, had parking place for our tuktuk. We had soap and towels, which was a nice surprise. Also air conditioning was nice.

Bathroom could be cleaner, also no hot water. Had some enormous bugs, of course it’s in the wild but could be better isolated. Also noisy from outside at night.

Lovely stay. Abi was so helpful with advice about transport, booking tuktuks, sorting scooter rental and food recommendations. Location is great, really close to beach and property is tucked away from main road so was quiet. Absolutely loved that the room had blackout blinds - we slept really well!

The shower only had cold water but this wasn’t a problem as we were able to use the hot shower in another room. It’s also warm in Trincomalee so some days, a cold shower was absolutely fine!

Located a 5 minute walk from the beach and near loads of restaurants. The staff were lovely and couldn’t of been more helpful, even helping us get on the right bus for our onwards travel.

Nothing

Good value for money! Nice owner. Clean room and good AC

A 10min walk from most of the main restaurants and bars

Hosts are super friendly and helpfull, beds are comfortable, a/c is working fine. There is no water heater, but water is warm enough for showering. There is a shared kitchen with fridge and stove which we could use. Both room and bathroom are spacious. We have decided to stay longer than planned.

The hotel is very close to the beach, it was very clean, the staff very accomodating. We actually booked for 2 people, but our friend decided to come as well and we were immediately put in a bigger room free of charge. The bed was lovely, we were given bigger towels and blankets when we asked. There was also a birthday party and were kindly invited the family in cake and friends. They had a lot of local knowledge and we really appreciate the help with organising buses for us. The manager even called to make a reservation for one us to ensure we got a seat on an AC bus. Overall, the hotel and family is very kind and hospitable and accomodating.

The only issues were communication issues. At first one of the employees informed us that the water available at the property would be free of charge. However when it came to pay we were asked for water consumption, which would not have been as high if we knew that we had to pay per bottle (especially since we have our own water filter bottles which we didn't use because we thought it was free). In addition, booking.com highlighted that cash is not accepted. Therefore we planned our trip accordingly. When the time to pay arrived we were told we could only pay in cash. This was unforeseen and caused some problems which we could solve eventually by paying with card through a third party.

NA

Room too small, entering them hotel not easy.6

The owner was very helpful and kind in allowing us to extend and offering suggestions of things to do around the area. The room was really affordable and comfotable for me and my friends, as we each had a double bed to ourselves and could relax a bit rather than staying at a hostel, but for the same price. It is only a 10/15 minute walk to where most of the main shops/ bars/ beaches are.

My friend had ants in her bed and we reported this to the staff and the owner and nothing was done about it. It wasn't a massive issue, just a bit annoying that nothing was done.