12th Mile Post Samaravilliya, Dickoya, 22000 Hatton, Sri Lanka
#26 of 38 hotels in Hatton
Guests' ChoiceBased on 23 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
9.5
Facilities
8.5
Staff
9.0
Value for money
8.0
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Showing 1 – 23
Reviewed: 14 August 2025
Halima
United Kingdomthe cleanliness could be improved
The staff and manager were incredibly kind and helpful The views on the lake are amazing The food is good (but needs to be ordered in advance)
Stayed in August 2025
Reviewed: 17 July 2024
Ward
NetherlandsNot much to say here.
A truly serene location to stay, with incredible helpful, kind and attentive staff. Delicious Sri Lankan dishes as well as Western style food. We thoroughly enjoyed ourselves here.
Stayed in July 2024
Reviewed: 13 April 2024
Emre
BahrainThe scenery from the room was amazing. The staff was always helpful and dinner was delicious.
Stayed in April 2024
Reviewed: 3 March 2024
Amlan
IndiaFood was subpar on some occasions and they ran out of stock on some things, which was a problem since their portions on some occasions were smaller than usual. Overall, food was expensive.
Excellent location, with amazing views of the lake, very comfortable beds, and courteous staff.
Stayed in February 2024
Reviewed: 4 January 2024
Mark
United KingdomNothing really
Brilliant location, clean & well kept, tastefully decorated with lovely art & antique artefacts that complemented the modern structure.
Stayed in December 2023
Reviewed: 30 December 2023
Jack
United KingdomIf I had to quibble, it would have been nice to have a television in the room and better WiFi in the property.
Very comfortable and relaxing. Lovely setting and excellent staff / service.
Stayed in December 2023
Reviewed: 28 September 2023
Michelle
NetherlandsWe would appreciate it if a few enhancements could be made. We suggest serving the food warmer, as it often arrived somewhat cold. Additionally, a revision of the pricing for some dishes, like the $25 child’s pasta, is recommended. On a side note, our Air-taxi from CMB mistakenly dropped us at the Ceylon Tea Trails, despite Villa Serenity having its own waterdrome. We had to pay extra for assistance to carry our luggage up a steep sandy hill, a situation that could have been avoided. Nonetheless, we truly enjoyed our stay and once again we would like to thank the staff for taking care of us during our stay in September. We highly recommend this place for those who cherish nature, luxury, and tranquility. Greetings from The Netherlands 🌷
The Villa is situated by the Castlereigh Reservoir, providing spectacular views from every room, like a living painting. The Villa's name aptly reflects the serene ambiance of its surroundings. The staff was very kind and helpful, ensuring our needs were met and the dishes were well-prepared, presenting a pleasing array of diverse flavors.
Stayed in September 2023
Reviewed: 23 September 2023
Chulamanee
ThailandStaff are very helpful and service-minded. However, they should acquire knowledge about interesting places nearby, including tea plantation routes, to be able to recommend to clients.
Location for breakfast has exceptional view.
Stayed in August 2023
Reviewed: 4 September 2023
Nariman
OmanNo specialty coffee available.
Breathtaking views.
Stayed in September 2023
Reviewed: 7 August 2025
Sampath
United Arab EmiratesNone
Super Location , super hospitality , professional touch of Andrew and luxury villa and room set up
Stayed in August 2025
Reviewed: 28 January 2025
Sheridan
United KingdomIncompetent chaotic management. We had 3 rooms , none of which were cleaned for the 2 nights we were there . No alcoholic drinks apart from a bottle of warm wine ( this was New Years Eve ).
Beautiful views of lake
Stayed in January 2025
Reviewed: 26 December 2024
Chinthaka
United KingdomExcellent Location Supper friendly staff made really made us it’s our home. Specially so flexible for meal times etc unlike many other hotel restrict the guests for last meal, breakfast time etc. there is nothing like that here and they go really out of their way to make sure that we are well comfortable.
Stayed in December 2024
Reviewed: 31 December 2023
Lee
United KingdomJust wish we’d stayed longer!
We had an exceptional stay at Villa Serenity overlooking Castleleigh Reservoir to coincide with our wedding anniversary. Anton and the team were incredibly friendly, attentive and a pleasure to be around. They made every aspect of our stay truly memorable. The food, menu and table service were excellent and we even had a cake for my wife’s birthday 🙌 Activity wise we enjoyed some time in a canoe on the Reservoir as well as a bike ride round the perimeter. Just wished we had stayed longer to sample Adam’s Peak! Villa Serenity’s amazing interior layout, decor and furniture is the epitome of high end luxury. Everything from the bedding to the artwork has been carefully curated to create an amazing ambience that exudes luxury.
Stayed in December 2023
Reviewed: 26 December 2023
Apoorva
SingaporeThe “owners” have built and forgotten. Every info provided to us was inaccurate. And it takes ages to get a reply from them. This is not ok. I got trapped with this 9+ rating nonsense but this place is a 7 at best.
Excellent staff. Mr Anton was so helpful.
Stayed in December 2023
Reviewed: 26 February 2024
Danah
KuwaitThere are no comments available for this review
Stayed in February 2024
Reviewed: 26 January 2025
Joyjyoti
IndiaThere are no comments available for this review
Stayed in January 2025
Reviewed: 29 July 2024
Chiranjaya
QatarThere are no comments available for this review
Stayed in July 2024
Reviewed: 28 July 2024
Lubna
United Arab EmiratesThere are no comments available for this review
Stayed in July 2024
Reviewed: 17 March 2024
Katherine
United KingdomThere are no comments available for this review
Stayed in March 2024
Reviewed: 12 February 2024
Nadeeja
Sri LankaThere are no comments available for this review
Stayed in February 2024
Reviewed: 9 February 2024
Nadeeja
Sri LankaThere are no comments available for this review
Stayed in February 2024
Reviewed: 8 May 2023
Chanuka
Sri LankaThere are no comments available for this review
Stayed in May 2023
Showing 1 – 23
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