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  5. Reviews of Hotel Topaz

Reviews of Hotel Topaz 4 stars

Anniewatte, 20000 Kandy, Sri Lanka

#127 of 279 hotels in Kandy

Guests' Choice

Review score

Based on 152 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.0

  • Location

    8.5

  • Facilities

    8.8

  • Staff

    9.2

  • Value for money

    8.6

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 2 September 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Kitchen

    Clean and helpfull staff

    Stayed in August 2025

  • Reviewed: 31 August 2025

    9.0
    A good choice for overnight in Kandy
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing really

    Beautiful view and lovely big room & bathroom Service and buffet in restaurant was great

    Stayed in August 2025

  • Reviewed: 25 August 2025

    9.0
    Awesome
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night

    the breakfast buffet can add more items. was looking forward for a generous spread

    the view was superb, the rooms were spacious and cozy. The breakfast was average

    Stayed in August 2025

  • Reviewed: 22 August 2025

    10
    Amazing rooms, staff couldn’t do enough for us, pool area fabulous and dinner was lovely. Choice of al a carte or buffet
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing, all great!

    Amazing swimming pool and beautiful spacious bedrooms.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    10
    Beautiful experience..
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Cut the mango tree. It’s covered view.

    Breakfast was very good .freedom . Relax.

    Stayed in August 2025

  • Reviewed: 31 July 2025

    10
    Every need attended to and catered for
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    True 5 star standard

    Stayed in July 2025

  • Reviewed: 28 July 2025

    10
    Amaxing
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Route to the hotel is quite difficult for drivers

    The view for the room wondows

    Stayed in July 2025

  • Reviewed: 28 July 2025

    8.0
    Beautiful view and great staff, but breakfast and cleanliness need improvement.
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights

    The breakfast was poor and the cleanliness could be better.

    I really liked the hotel overall, the view was amazing, and the staff were kind and helpful. I truly enjoyed my stay.

    Stayed in July 2025

  • Reviewed: 11 June 2025

    10
    Exceptional
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice food

    It's was nice viwe

    Stayed in June 2025

  • Reviewed: 22 May 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    NA

    Clean rooms, huge and tasty breakfast spread, clean swimming pools, great views from the hotel, nice staff behaviour and service. Wonderful stay.

    Stayed in May 2025

  • Reviewed: 17 May 2025

    9.0
    A lovely hotel with smiling faces
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Access is slightly complicated though not a big problem

    Stunning view, nice clean room and the service

    Stayed in May 2025

  • Reviewed: 16 August 2024

    10
    Lovely hotel ,great staff,lovely pool,amazing views ,lovely food ,a real gem at a great price !
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to dislike .

    The food here was fantastic ,so much variety.

    Stayed in August 2024

  • Reviewed: 18 April 2024

    9.0
    Short stay but excellent.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    Supply of drinks during meal a little disjointed. As european customers we are used to drinking with our meal whereas Sri Lankan customers might not have that culture. Had to think to find something to write in this box.

    A little difficult to find but well worth the effort. Views are terrific, staff friendly and efficient. Food very good.

    Stayed in April 2024

  • Reviewed: 11 February 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    To suggest a dislike would be an insult to the Hotel ~ the Highest Standards are clearly expected by tha Management and I found nothing less in every respect during my stay...

    From the Warm Welcome upon arrival, assistance of Staff with every facet of my stay, a Most Comfortable Room, Restaurant Staff and Fare - All was of the Highest Order...

    Stayed in February 2024

  • Reviewed: 28 January 2024

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights

    The hotel is in a superb position overlooking the town of Kandy.. In almost all directions, the view is of hills. Most rooms have good views of this amazing environment. The food and facilities are very good, with an excellent breakfast offering Asian and Western choices

    Stayed in January 2024

  • Reviewed: 18 January 2024

    10
    Can't wait to go back
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing apart from the fact I wasn't staying longer.

    Everything from start to finish. Lovely welcome and nice touch to walk guests to their room. Had a fabulous room on the 4th floor with amazing views. Nice touches with extra pillows and blanket. Plenty of choices for breakfast and again amazing views.

    Stayed in January 2024

  • Reviewed: 29 December 2023

    8.0
    Hilltop
    • Leisure trip
    • People with friends
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly staff and hilltop location. View from bedroom window

    Stayed in December 2023

  • Reviewed: 8 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Directional sign posts to the hotel should be more visible specially in the night time arrival

    Excellent Food Nice, Clean and comfortable Friendly staff

    Stayed in December 2023

  • Reviewed: 26 November 2023

    10
    Nice stay with a great view.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing major. Only I could think of that they could have charged us when we were there as booking.com mentioned to pay at the property. They charged before we arrived.

    Hilltop location with beautiful views, clean room, friendly staff and a great options for breakfast.

    Stayed in November 2023

  • Reviewed: 8 October 2023

    8.0
    A very nice hotel, great rooms but needs some attention to detail.
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    For a hotel of this price point sadly the bathroom lets it all down. Black mould and signs of damp in a few areas inside the shower cubicle, and black grouting so quite obviously not clean. I have stayed in places in Sri Lanka at half the price with a much better and cleaner washroom. Staff for room service cannot speak much English, and that’s ok, I don’t speak Sinhala but then mistakes are made when ordering despite pointing on the menu to the items you’d like… they were apologetic but it meant that from the first call I made before 8pm to place an order, it took until 9.30pm before I was finally eating what I wanted… maybe have numbers next to the items would avoid this happening - just a suggestion. The corridors are noisy at night and early morning, not the hotels fault just luck of the draw if you are near other guests who decide to stand and chat outside their rooms at 6.15am with no consideration for anybody else.

    Firstly there’s a flight of stairs up to the reception, just take note if you are not able bodied, I’m not sure if there is another entrance you can use which would be easier. The staff at check in were very friendly and welcoming, bar staff bringing a cool drink full of smiles. Large reception area and plenty of comfortable seats, the bar and a set up for live music, and great views. All was spotlessly clean. Now onto the room - I stayed in room #211, it is a good size, lovely and spacious, not cluttered and with calming colours, good lighting options and tastefully decorated. It has everything you need… BUT the air con unit is badly positioned facing the bed, it has to be off to sleep as even on the lowest setting it blasts in your face, but not a deal breaker.

    Stayed in September 2023

  • Reviewed: 28 September 2023

    10
    Very affordable hotel
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Kandy 🤣

    Very nice lobby, room, bed, shower and bathroom were great. Friendly staff. Good breakfast Kandy isn't the best destination, if this hotel would have been in say sigiriya or mirissa it would be an absolute must to stay here.

    Stayed in September 2023

  • Reviewed: 26 September 2023

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights

    Distance from the city and less access to transportation

    Breakfast was awesome and the staff was excellent

    Stayed in August 2023

  • Reviewed: 22 September 2023

    10
    Excellent
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent

    Stayed in September 2023

  • Reviewed: 3 September 2023

    9.0
    It was a memorable stay for us
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    Breakfast was great

    Stayed in August 2023

Showing 1 – 25

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