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Reviews of The Reef Resort 3 stars

Nilaveli Beach Road, 31000 Nilaveli, Sri Lanka

#9 of 20 hotels in Nilaveli

Guests' Choice

Review score

Based on 121 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.9

  • Location

    9.1

  • Facilities

    7.9

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 3 September 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    No warm water in the shower, we had to show our reservation a couple of times before we could finally pay. Payment is rated by the current of today and not the current when we book it, which made it a bit more expensive.

    The location of the hotel was perfect.

    Stayed in August 2025

  • Reviewed: 1 September 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Place is value for money if you travel around the trinco area

    Stayed in August 2025

  • Reviewed: 27 August 2025

    7.0
    Ok stay
    • Leisure trip
    • Group
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Nice manager and staff, and good location near the beach. Room was decent but quite dusty. Wet toilet with shower near toilet so if you're not used to it it might be strange. Overall fine for a beach stay and not many good options in Nilaveli.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    7.0
    Average confortable stay. Staff is friendly
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night

    Bathroom setup. The washbasin is set up way too low, and the door cannot close fully from the outside.

    cheap rates, near Nilaveli beach and Pigeon Island access

    Stayed in August 2025

  • Reviewed: 14 August 2025

    7.0
    nice place.Great pool place.
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night

    .Had to ask for everything.The bedsheets had a little stain.Didn,t have food.

    great location.walking distance to the beach.Really calm.The pool was great and clean.The staff were really heplful.Can walk to near restaurants.

    Stayed in August 2025

  • Reviewed: 9 August 2025

    8.0
    covered all our needs
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Maybe the cleaniness of the room: it could be improved.

    It was a nice place: the pool was clean and we had hammocks to seat on. The room also had everything we needed. The personnel was super helpful: everytime we needed something they were there to help us super quick.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    7.0
    Nice resort, close to the beach.
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Accommodation, both room and rest resort, could have been bit cleaner and there were many “things” floating in pool. Bathroom needs some love & attention.

    The most comfortabel beds till now. Room was big, good AC and only 50 meters from the beach. Manager is really nice and helpful.

    Stayed in July 2025

  • Reviewed: 1 August 2025

    7.0
    Nice comfortable stay, great staff!
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were comfortable but not the best. No water or fridge in the rooms. Only had two towels no hand towels & the shower smelt quite damp this could be due to humidity.

    The reef resort was good. Dean was a great host who couldn’t do enough for us as well as all the staff. 2 minutes walk to the beach and some bars/restaurants.

    Stayed in July 2025

  • Reviewed: 29 July 2025

    9.0
    This is an excellent place to stay and staff also gave a good service for us
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Location is very good

    Great service

    Stayed in July 2025

  • Reviewed: 25 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    the bathroom floods taking a shower

    Stayed in July 2025

  • Reviewed: 16 July 2025

    7.0
    Good
    • Leisure trip
    • People with friends
    • Deluxe Family Room
    • Stayed 2 nights
    • Submitted via mobile

    We stayed two nights at Reef Resort. The resort looks quite nice both in photos and in reality. The pool is surrounded by greenery, and most rooms have a view of it, along with either a small front garden or a balcony. Unfortunately, we were assigned a room next to the reception, facing the parking lot and a parked tuk-tuk—so privacy was basically nonexistent. I expressed my disappointment, as the room was advertised as having a balcony, but I was told that the one with a balcony had a broken air conditioner. The staff were kind and helpful. After I asked for a discount, they offered a $16 reduction for the family room, but no more. On the positive side, the room itself was spacious and clean. However, there was a constant stream of ants running through the middle of the room, and the sensation of ants crawling during the night was quite unpleasant. Towels provided in the room shed excessive lint and couldn’t really be used. The resort is within walking distance of a nice public beach. We didn’t use the pool and preferred to spend our time at the beach. Laundry service costs 1,000 LKR per kilo—just be aware they use a very strong-scented fabric softener, which may be too much for sensitive noses. It’s clear the owners and staff are doing their best and are genuinely friendly and accommodating. However, the room location by the parking area left us disappointed, and we didn’t feel like spending much time at the resort.

    Stayed in July 2025

  • Reviewed: 15 July 2025

    7.0
    The hotel had a great pool, air-conditioned rooms, a friendly owner, and a perfect location close to
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The only downside was that the room, especially the bathroom, wasn’t very clean, which was a bit disappointing. the breakfasts were quite poor – sometimes it wasn’t even possible to eat dinner at the hotel.

    The swimming pool was amazing, the room had air conditioning which made it very comfortable, and the owner was really friendly. It was also very close to the beach, just a short walk away.

    Stayed in July 2025

  • Reviewed: 12 July 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The air conditioning in one of the rooms was a little slow, but was not a big problem at all. All the other facilities were excellent, and the service was great.

    The staff were very friendly and helpful

    Stayed in July 2025

  • Reviewed: 11 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Lovely hotel, close to the beach with a nice pool. Our familyroom was very big with comfortable beds. The staff are friendly and very helpful. The breakfast was good, we ordered both English and Sri Lankan breakfast for a nice mix.

    Stayed in July 2025

  • Reviewed: 15 June 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Internet could be faster.

    Stayed in June 2025

  • Reviewed: 22 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Although the rooms were clean, I think it misses some overall maintenance of the furniture, bathroom, etc.

    The staff is very friendly and helpful and location is the best

    Stayed in May 2025

  • Reviewed: 26 March 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom very old, rusty, smelly Room was superficially clean but with lots of dust in the more "hidden" spots. Hardest beds we've ever slept on. Many mosquitoes in the room, no mosquito net Also a huge cockroach in our room the first night, probably from lack of proper cleaning expensive laundry: 1.000/kg

    Great Location close to the beach Great pool, very clean Delicious breakfast Most of the staff genuinely friendly and nice

    Stayed in March 2025

  • Reviewed: 27 October 2024

    7.0
    Pleasant stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The only minor downside was the hot water, which was a bit difficult to adjust.

    Overall, a good experience. The room was comfortable, and the staff was friendly.

    Stayed in September 2024

  • Reviewed: 24 October 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good staff. By mistake, we book the hotel stay one month in advance. But, they were fair enough to our stay without any issues. Place is quiet, good, and comfortable. The pool is good and has a kids' pool also. A restaurant is available on the premises.

    Stayed in October 2024

  • Reviewed: 28 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Basic Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms are scarcely furnished. No shelves or chairs where you can put your things. Our 3 bed unit was quite small. Bathroom was small too. When taking a shower the complete bathroom is flooded.

    Nice pool area and near to the beach. Friendly staff.

    Stayed in September 2024

  • Reviewed: 24 September 2024

    8.0
    Nice hotel but cleanliness needs improvement
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Hotel should improve cleanliness - bed sheets had some stains, don’t look under the bed - you can find a lot of dust there

    Hotel is near to the beach, there are some restaurants nearby, close for the trip to pigeon island. Rooms are big, staff is friendly and nice.

    Stayed in September 2024

  • Reviewed: 10 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The location is really near by beach.

    Stayed in September 2024

  • Reviewed: 3 September 2024

    8.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Cleaning could improve (particularly in the bathrooms).

    It's very well located, close to the beach and restaurants. The swimming pool is nice. The staff was friendly.

    Stayed in September 2024

  • Reviewed: 2 September 2024

    9.0
    Value for money
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Loved to have a fridge in the room, but the staff kindly allowed to use the restaurant fridge to store our drinks. Few mosquitoes in the area but we took our mosquito zapper racket.

    Staff and the pool. Pool was very clean. Staff were very friendly and accommodating. Comfortable and big beds.

    Stayed in August 2024

Showing 1 – 25

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