16/1 Glenfall Raod, 22200 Nuwara Eliya, Sri Lanka
#26 of 124 hotels in Nuwara Eliya
Guests' ChoiceBased on 565 hotel reviews
8.5Cleanliness
8.6
Comfort
8.6
Location
8.8
Facilities
8.3
Staff
9.4
Value for money
8.4
Free WiFi
8.9
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End of dialog contentReviewed: 2 September 2025
Vusal
AzerbaijanVery good location and helpfull personal, clean.
Stayed in September 2025
Reviewed: 1 September 2025
Constantinos
CyprusIt can get a bit cold in the room, but the electric heater helps a lot.
Lovely room with comfortable bed. They cut fruit for us that were bought from the market. Service was excellent.
Stayed in September 2025
Reviewed: 1 September 2025
Leonard
NetherlandsNothing
Nice hotel and close to the city center. Friendly staff. Comfortable and clean rooms with heater. Thank you for making our stay a very pleasant one!
Stayed in August 2025
Reviewed: 1 September 2025
Oshadi
Sri LankaEverything from the service to meals were exceptional! Peaceful location and the host Sathish and Ranjith (assistant) were super helpful in making our accommodation comfortable. Would not have any doubts to come back for sure! Could not recommend The Ramp enough! :)
Stayed in September 2025
Reviewed: 31 August 2025
Bart
NetherlandsBig rooms, great shower, location is good and the hotel manager is very friendly and extremely helpful!
Stayed in August 2025
Reviewed: 18 August 2025
Marcella
NetherlandsVery kind staff
Stayed in August 2025
Reviewed: 17 August 2025
Pietro
ItalySome details can be improved, like no proper window in the bathroom hence cold was coming in (only there), tv available but not connected (he mentioned was not set yet) and we weren’t able to find hairdryer. Although nothing major that didn’t really impacted our stay.
The structure is unique. The room is spacious and really well decorated. Bed was really comfortable. On top the host was really kind and made sure every detail was in place during our stay
Stayed in August 2025
Reviewed: 15 August 2025
Geoffrey
Sri LankaThe quirky style of the upper rooms was most unusual and attractive. The rooms were comfortable and well maintained. At breakfast we were offered a wide range of choices and for dinner we ordered delicious meals from Ceylon Kitchen to be delivered. The staff were all very friendly and helpful especially Ranjith who looked after us extremely well.
Stayed in August 2025
Reviewed: 10 August 2025
Clementine
Francewalls are a bit dirty could use a little refreshing !
staff was really nice, the location was great, the room was big and confortable!
Stayed in August 2025
Reviewed: 4 August 2025
Traveller
AustraliaThe TV wasn't working. The information on booking.com says that the restaurant serves breakfast, lunch and dinner. But it only serves breakfast. However, there are good restaurants close by.
The room is large and very comfortable. It's the best shower we've had in a while - very hot and good water pressure.
Stayed in August 2025
Reviewed: 3 August 2025
Venkatesh
IndiaI had requested for Indian breakfast, which they apparently get from outside. Not great though they gave me good quantity and variety. I would have instead settled for fresh fruits and bread butter jam toast. But no big complaints
Very good property with good staff. What you see in the photo is what you will see in reality. Very clean rooms. Value for money. Excellent staff. The front office person Sathish Devarakonda will follow up on the day of arrival on WhatsApp and make you feel at home. Another staff Ranjith ( aka Bruce Lee) is also a great guy. All of them speak Tamil as well. Overall an excellent calm stay. I would highly recommend this place.
Stayed in August 2025
Reviewed: 1 August 2025
Bronwen
ItalyIt was great
This was a lovely place to stay. The staff are very helpful and welcoming. The breakfast is very good, I would 100% recommend this place to stay.
Stayed in July 2025
Reviewed: 27 July 2025
M
United Arab EmiratesLoved it.
Malik. (THE MAP) The man of the place. Wow. He took care of us soooo much. Guided us to enjoy the best of NEliya. Also, the driver, he organised was super good at photography and a great guide. Wish all of these wonderful guys success. Much Love.
Stayed in July 2025
Reviewed: 26 July 2025
Alice
AustriaIt is so very special, the way the hotel is built - beautifully set in a nice scenery. Nuwara Eliya is definitely worth a visit, and if you come, stay at The Ramp for your extra experience. The breakfast was delicious and the staff super friendly and helpful. Highly recommended.
Stayed in July 2025
Reviewed: 23 July 2025
Tracy
United KingdomGood location. Staff really helpful and great breakfast.
Stayed in July 2025
Reviewed: 19 July 2025
Mattias
United KingdomWhat a cool looking hotel. It’s close to the centre, it’s clean, the shower and bathroom are top quality. The bed is also super comfortable. But most importantly the staff. This is what makes these places. The manager on shift was so so helpful. I was only in Nuwara Eliya for a very short time (24 hours), and he made absolutely sure I had the best experience. Despite leaving at 6am he made sure I had a breakfast bag to take with me. It’s also very close to the centre.
Stayed in July 2025
Reviewed: 14 July 2025
Mickael
TurkeyThe design of the hotel is very nice. It's pretty central so close to everything. Room was spacious with 2 small balconies. Breakfast was great?
Stayed in July 2025
Reviewed: 12 July 2025
Khorshed
Sri LankaTv was broken.
Excellent staff, food location and facilities
Stayed in July 2025
Reviewed: 9 July 2025
Matthew_barney
United KingdomWeather
Had the best sleep in days! Excellent service from the Team. The front desk also arranged train tickets to Ella.
Stayed in July 2025
Reviewed: 9 July 2025
Rushdi
Sri LankaNothing in particular.
We stayed at The Ramp as a couple and loved every moment. The staff were incredibly warm and helpful, and the room was clean, cozy, and perfect for two. It’s in a peaceful spot, yet just a short walk from town. Breakfast was fresh and simple, and the overall vibe was calm and relaxing. Highly recommended for couples visiting Nuwara Eliya!
Stayed in July 2025
Reviewed: 3 July 2025
Ganesha
Sri LankaWe stayed 1 night at the Ramp. Its totally worth the price. Customer service is superb.
Stayed in June 2025
Reviewed: 2 July 2025
Jacob
AustraliaUnique building, comfortable rooms. Centrally located to town, only a short walk down hill.
Stayed in June 2025
Reviewed: 28 June 2025
Cindy
United StatesComfortable beds, good water pressure in the shower, breakfast included
Stayed in June 2025
Reviewed: 18 June 2025
Blondie
AustraliaCold air coming through window in bathroom that had only a shutter. No heating. Very noisy when it rained.
Location
Stayed in June 2025
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