There was nothing we didn’t like but I would suggest some additions to what is offered at the property - so that it could be a fuller experience - perhaps adding some attractions other than the pool, such as a pool table, massage treatments and also offering the boat trip (which we really enjoyed!) as a standard option. Also the bar suddenly closed at 10pm, which was fine but would have been good to have been aware that would happen/given the option of last orders.

The property is incredibly clean and the rooms are comfortable and spacious. The pool is great and the staff went above and beyond to take care of us. The owner too was very attentive and made sure we were having a good time throughout. When we arrived, the pool was not working due to some water issue, which was a big disappointment as the pool was one of the main reasons we had picked the property - the owner offered us a free-of-charge boat trip on the nearby lake to make up for it, which was much appreciated. Indeed otherwise, we wouldn’t really have had anything to do, as the safari trips are the only real attraction in the area. Coconut hotel really is a perfect place to unwind before/after a safari. Also recommend the restaurant/bar.

Stayed in August 2025

We had a lovely stay here. Our room was very spacious and the bed was large. The staff were very friendly and the food and drinks were tasty and well priced.

Stayed in August 2025

No blankets in room

Restaurant was good, lovely staff and affordable

Stayed in July 2025

Staff was very nice, room was Lange clean and comfortable, pool was refreshing and restaurant very good!

Stayed in August 2025

Nothing we loved everything .

This was the best place we stayed in Sri Lanka . The breakfast was amazing . The pool area was beautiful and the staff were friendly, always smiling and so helpful . We didn’t have dinner but wished we had. Dinner menu looked incredible and the other guests looked extremely happy with their dinner. Would 100% recommend this place to stay for Yala safari . Rooms also sparkling clean and good powerful shower.

Stayed in August 2025

Good menu for lunch and diner, but takes some time to prepare

Beautiful spacious rooms and nice swimmingpool, also the staff was very friendly and helpfull

Stayed in August 2025

Leaving

We had such a wonderful stay at The Coconut Hotel and Restaurant. Everything about the hotel felt spacious, clean, and comfortable. The rooms were large, beautifully set up, and spotless, with everything you might need, including a little fridge. The whole place felt fresh and well cared for. The pool was absolutely beautiful, and the staff were incredibly friendly and welcoming. They were also amazing with our kids, which made our stay even more enjoyable. We felt truly looked after. Even the owner’s son went out of his way to drive us to town a couple of times, which was such a kind gesture. We also ate at his son’s restaurant ‘Red’ down town which we can 100% recommend. The safari to Yala, also organized by the hotel, was wonderful, nice and comfortable jeep, good and friendly driver / guide who really went above and beyond to find as many animals as possible for us to see. This hotel really gets everything right, from the thoughtful details to the warm, genuine hospitality and kind extra gestures. We can 100% recommend it. Nothing was ever too much trouble for them, and it made our trip to Yala one to remember.

Stayed in August 2025

Nothing really, except maybe pending building activities at neighbours.

Friendlyness and customer oriented personel - service with a smile, great breakfast, great take away breakfast at 04:50am (!) before we went on safari, swimming pool.

Stayed in August 2025

after touring SL for over 2 week, we booked this place to relax and enjoy the services and ambience. we enjoyed the stay. rooms were big , clean and spotless. Staff were exceptional helpful, always greeting with a smile. Food was yummy and amazing, the breakfast was great. enjoyed the swimming pool, walk around the resort. overall we had a great time at the resort

Stayed in July 2025

Fantastic resort with very friendly and helpfull staff and owner. The pool is great and we especially enjoyed the food. Rooms were clean and spaceous.

Stayed in July 2025

No mosquito net on the bed. Rooms had bed with four post frame so could easily have added a mosquito net maybe they will in the future. Bathroom didn't have a blind on the main window and could be easily seen through from the neighbouring property. Although this was the case when we arrived, we mentioned this to the staff and they came and fitted blinds on the same day so top marks for that.

Nice newly built accommodations situated about 40 minutes from Yala National Park. We only stayed one whole day (2 nights) and the reason was to go for a full days safari. The room size was good and rooms were also clean with a modern bathroom. Communal swimming pool is ok for a few guests but too small if more than 5 people are using it. Staff were very helpful and accommodating. Ideal place to stay for a safari tour for a reasonable price.

Stayed in June 2025

The staff members were amazing, felt like at home

Stayed in July 2025

Our chalet room was very large and spacious, but we would have loved a desk or table.

The pool is the star! The staff are young, very friendly and attentive. The food was great, with a sumptuous breakfast provided. The hotel is an oasis with lots of beautiful coconut trees, but all sorts of other fruits are grown in the surrounding garden. We, along with all the other guests we spoke with, loved the safaris booked through the hotel.

Stayed in July 2025

The staff could not have done any more of us. They made us feel like part of the family. The food was delicious! Our safari was brilliant too!! They even made my wire a birthday cake!! We would highly recommend The Coconut Gardens!!

Stayed in July 2025

We encountered no problems during our stay.

Beautiful place with a great pool. Nice and spacious rooms. We went for the meal plan, which is served by the staff and has enough options to vary your meals daily. Great options for safari in early morning (where you get a to go breakfast) and in the afternoon. Experienced driver who knows all the good spots. Very friendly staff who make you feel at home.

Stayed in July 2025

Nothing

The accomodation was clean, comfortable, very chic , modern. 5he staff were friendly and helpful.. The locati9n is great and the property is beautifully set out .

Stayed in July 2025

Excellent. Lovely location just a bit outside of Tissa. Great staff looking to go the extra mile

Stayed in July 2025

Waiter made slight mistake in taking dinner order and was expected to pay for the meal if we insisted on getting what was originally ordered. This was unacceptable. The town of Tissamaharama is not set up for tourists and the hotel is a 45 minute drive from Yala.

Big modern rooms, quiet location, excellent food from restaurant, good pool. Well trained staff.

Stayed in July 2025

There was nothing not to like!

Beautiful gardens and resort. The staff could not have been more helpful- absolutely excellent service. They arranged our safaris for us which were excellent with our guide Jodie.

Stayed in June 2025

Nothing

Fantastic food Extremely friendly, helpful and welcoming staff Noting too much trouble Welcome drink and cold towel on arrival was lovely touch Room was very comfortable and spacious Lovely pool area Good location to the national park Card payments accepted

Stayed in July 2025

Loved it all.

All of it! Beautiful accommodation , great food and lovely pool.

Stayed in April 2025

The only downside is that there’s not much to do in the direct surroundings, so it’s more of a place to relax when you go on safari.

We had a wonderful stay here! The hotel has a lovely swimming pool and the staff were absolutely fantastic: incredibly kind and helpful. Our room was spacious, very clean, and actually even nicer than it looked in the photos. The whole complex is beautiful and well maintained. Breakfast, lunch and dinner was also amazing!! The owner was super friendly and took care of everything for us, including organizing a full-day safari. It was such a great experience. We had an excellent driver, a well-planned itinerary, and a tasty lunch. Everything was arranged perfectly. While the safari was a bit more expensive compared to other places, it was definitely worth the extra cost. Highly recommended for the comfort, service, and organization!

Stayed in June 2025

Nothing

The staff were great and very welcoming, they really took care of us.

Stayed in April 2025

We had a great time here! Comfortable room, great restaurant with authentic Sri Lankan food, beautiful pool, it had everything. All the best to the lovely staff who were so sweet for our daughters and the owner who took the kids for a ride on a motorbike and elephant spotting close to Yala. We won't forget it and hope to visit again some day!

Stayed in April 2025