No.80, Pedro Estate, Moon Plains. Nuwara Eliya, 22200 Nuwara Eliya, Sri Lanka
#71 of 124 hotels in Nuwara Eliya
Guests' ChoiceBased on 104 hotel reviews
8.0Cleanliness
8.5
Comfort
8.7
Location
8.9
Facilities
7.9
Staff
8.7
Value for money
8.0
Free WiFi
2.5
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End of dialog contentReviewed: 18 August 2025
Federico
ItalyFurniture starts to show the time passing
Property itself is very nice and unique
Stayed in August 2025
Reviewed: 4 August 2025
Ashan
Sri LankaThe view was exceptional. The cottage is also very good for photos.
Stayed in August 2025
Reviewed: 12 July 2025
Tauseef
BangladeshDaily room cleaning was missing. Restaurant could do better with more items in the menu.
The ambience, security and care of the staff.
Stayed in July 2025
Reviewed: 8 July 2025
Max
GermanySpa was only half available (whirlpool was broken since months according to staff, but no mention during the booking).
The staff was really nice and helpful.
Stayed in June 2025
Reviewed: 19 June 2025
Mari
Sri LankaHot water in the toilets are not constant. No heaters in the room.
Estate is very pleasant with a breathtaking scenery. Hotel staff were very helpful and nice. Food is excellent.
Stayed in June 2025
Reviewed: 8 June 2025
Dinethri
QatarOn the first night, the water didn’t work and took 2hours for the staff to fix it which was frustrating! Hot water in room 203 was not consistent and had to inform the staff several times about it or rush over to the second room we had booked 205.
Amazing location. Loved the place. Food and the staff were great.
Stayed in June 2025
Reviewed: 3 June 2025
Senanayake
AustraliaNothing
I really enjoyed my stay! The room was clean, spacious, and well-maintained. The bed was very comfortable, and I appreciated the small touches like complimentary tea/coffee and toiletries. The location was perfect. The staff were friendly and helpful, making check-in and check-out quick and easy. Overall, a great experience and excellent value for money!
Stayed in May 2025
Reviewed: 9 April 2025
Louise
NetherlandsIt’s a cool location. Rooms are nice but very noisy due to thin walls. There were not many people staying there, why put people next to each other? Nice bathrooms products and we lined the breakfast curry very much. Also the waiter and cleaning lady do a great job. The reception could be a lot nicer though, it felt very transactional with for us too much male energy. Also the spa was odd. Neither the steam room nor the whirlpool was working. The gym is very well equipped but not cleaned properly. Overall with better management, hospitality and more diverse team it has potential to improve.
Stayed in March 2025
Reviewed: 18 January 2025
Gihan
Sri LankaThere was no heater in the room. It would have been a better experience if there was one, because it was a little bit cold in the night
The location is really good. The room was clean and well-maintained. Quiet and peaceful environment
Stayed in January 2025
Reviewed: 30 December 2024
Ramesh
IndiaThere was no almirah in the room to hang the clothes.
Open space, privacy of the compound.
Stayed in December 2024
Reviewed: 26 December 2024
Tamara
QatarThere were some minor leakages in the bathroom (I.e. through the tiles) which made the bathroom damp and emanate a foul odour. Information was given to the staff to be rectified before the next guest checked in.
Location,ambience and the customer service was top notch.Special thanks to Mr Sampath,Alex and Isuru. The food at the restaurant was great. They had guest singers at the restaurant too.
Stayed in December 2024
Reviewed: 9 December 2024
Srimal
United Arab EmiratesView is amazing 😍
Stayed in November 2024
Reviewed: 24 November 2024
Harvesp
IndiaOur room was on the second level and the roof was open on one side to the third level enclosed terrace.. There was a group of 20 people who was given that enclosed terrace for a movie shooting. They were so noisy and disturbing from 5 am in the morning which was very displeasing and unprofessional. When you have a guest living on 2 nd level they shouldn’t have given the terrace to others or should have informed us prior . Second thing is the hotel is locked from outside at 10pm every night so no guest is allowed to get out unless it’s an emergency.
Great location and good staff.
Stayed in November 2024
Reviewed: 12 September 2024
Waruni
Sri LankaNo heaters
Clean, nice and comfortable place with a friendly staff
Stayed in August 2024
Reviewed: 13 May 2024
Dulan
Sri LankaWonderful atmosphere
Stayed in May 2024
Reviewed: 19 April 2024
Somnas
Sri LankaGood location and friendly staff 🫡
Stayed in March 2024
Reviewed: 29 March 2024
Veronica
AustraliaNot having fresh towels each day
Loved been away from town, quiet refreshing and relaxing
Stayed in March 2024
Reviewed: 26 March 2024
Samitha
Sri LankaAt check-in, we encountered an embarrassment. We had booked a "Superior Double Room," which, according to the description, included a balcony. My wife was anticipating a balcony, but to our disappointment, there wasn't one, which affected her experience throughout our stay. We raised this issue during check-in and also mentioned it during check-out, kindly requesting them to remove this misleading information from the Booking.com advertisement. However, as of now, I don't see any changes made. This misinformation could potentially mislead others. If the hotel management happens to read this, please address it promptly. Although the booking stated "Free Toiletries," we were not provided with toothpaste when we requested it. At night, we were informed that the storeroom was closed and were promised an update in the morning. However, in the morning, we were informed that they were out of stock. This felt unprofessional, as we suspect they were aware of the toothpaste shortage but waited until morning to inform us. We suggested that they update this information on Booking.com so that guests can be prepared for such situations. We truly appreciated the care with which our dinner was delivered to our room, along with complimentary items. The staff member who brought it to our room was very pleasant, and the food itself was delicious. Unfortunately, they forgot to remove the dishes until we checked out. My wife and I would love to visit again, but we kindly ask that the hotel management address the issues mentioned above.
The environment and vibe were superb. We would rate it 10 out of 10. It truly feels like we were in another country, or as if England would be like this. Each building boasts unique architecture, which is not inherent to Sri Lanka. Birds sang here and there, and colorful flowers decorated the landscape. It was a very calm and quiet environment (except for the loud music playing in the bar, but it didn't bother us). The gatekeepers were helpful, and there is ample parking space available. The hospitality and welcome were excellent. We were offered juice and cookies while waiting to check in. The servants and hotel staff were really nice and made a concerted effort to serve us well. We appreciate their dedication. The complimentary breakfast offered a few options: English Breakfast, Milk Rice, or Pol Roti. We selected Milk Rice, and it was very tasty. One major plus point we noticed is that their food is consistently delicious. We should thank the chef, even though we didn't see him. They have a large, brand new gym facility available for free. The view from the gym is fascinating, allowing us to enjoy it while exercising. They also offer a paid sauna for steam baths and a jacuzzi.
Stayed in March 2024
Reviewed: 23 March 2024
Ranasinghe
Sri LankaI had an exceptional stay at hotel. The food was outstanding, with a la carte menu for dinner prepared by a skilled chef. Each dish was flavorful and satisfying. The breakfast offered an impressive array of options, showcasing a variety of delicious choices. The location of the hotel is superb, and the staff members were exceptionally friendly and accommodating. The rooms were cozy, providing a comfortable and inviting atmosphere throughout my stay.
Stayed in March 2024
Reviewed: 10 March 2024
Thilanga
Sri LankaLove the location and the room.
Stayed in March 2024
Reviewed: 6 March 2024
A
Sri LankaHot water
Location
Stayed in February 2024
Reviewed: 5 March 2024
Raj
IndiaNo air conditioning or fan in the room. Gets little warm and stuffy in the night.
Amazing location, beautiful views. Proper England style cottages and hotel.
Stayed in March 2024
Reviewed: 24 February 2024
Lasith
Sri LankaStaff, cleanliness, foods , and hotel structure
Stayed in February 2024
Reviewed: 21 February 2024
Fernando
SpainSuper staff
Stayed in February 2024
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