No slippers and toothpaste provided.

The staff always smiles and ready to serve. They do more than what we expected. They tried their best to serve you well and provided transportation assistance.

Stayed in July 2025

It is over priced. Room corners are getting wet when it is too much cool. Less facilities. My booking was included with breakfast, and arrount 7.45 am they just asked me whether I am taking the break or not. I was confused. So little bit wast of time in the morning untill they prepare the breakfast.

The location is superb. Outside is enjoyable environment. Staff is very friendly.

Stayed in July 2025

It is a bit on the pillars - not precisely constructed on the ground.

I did not opt for breakfast as it was too expensive.

Stayed in June 2025

The road to the hotel is going to break you and the hotel is a bit far from the city.

The rooms are good if you want to book never take the family room but the rooms upstairs has an amazing view. The breakfast was woow I loved it and the receptionist was so kind and helpful I liked the way he treated us

Stayed in May 2025

Wow the view from this small hotel is amazing. A little out of town but so glad we stayed out here. The surrounding village was one of the prettiest locations we were in , in sri lanka. The staff could not have been any better and the food was amazing. Loved loved loved our stay. Grab yourself the loft room for the view (although the stairs into the room are steep) it's worth it.

Stayed in March 2025

The hotel is understaffed.

The view is magnificent.

Stayed in August 2024

The location is wonderful and the food was so great. Staff were really helpful.

Stayed in August 2024

The room is a little quirky, and some aspects could do with a little more attention. Keep in mind the aircon takes time to cool down the room, there is a separate switch to access hot water and the staircase is quite steep to the top room. And it is located in a remote area, so best to plan ahead for day trips, sightseeing & meals. However these are minor things and overall the property has a beautiful view overlooking tea plantations & on a clear day you can even see adams peak in the distance.

The property is located outside of Nuwara Eliya near a small village, and the staff were very friendly & attentive, making us feel at home. Baradhi was such a warm and helpful host, considering that he has just joined the property. He helped to organise a delicious Sri Lankan breakfast for us and booked tuk tuks to get into Nuwara Eliya town.

Stayed in April 2024

Breakfast choice should have been there House Keeping poor No Blankets No Welcome Tea or Drink

The location is just absolutely breathtaking The Rooms were very cozy The Chef service was remarkable Breathtaking views Value for money

Stayed in December 2023

Up hill country side. Relex location. Dinner & service is good.

Stayed in February 2025

we couldn't enjoy the view, the windows are too dirty - In fridge was with mildew and was not working - I mentioned it on first day but nobody takes care on it. - Mildew also in bathroom, toilett and shower - No whirlpool only a bathtub - last night the warm water boiler dropped. No sleep possible due to water drops. - Not cleaned floor in bathroom - English level not good

big and conftable kingsize bed food was good

Stayed in October 2024

Everything is perfect

Stayed in August 2024

We have the family room on the ground, where it is no view on the mountain, even if on booking they are advertising like room with view.  Outside was 14 degrees during the night, and they had heating just in one room. In the other room was not any heating and room temperature, which decreased to 17 degrees during the night. We paid 164 dollars per night for this room. It is not normal for this money to receive so bad conditions,  especially because it is a room for families with kids. Also, one of the doors was full of mold.

The food was ok and the staff was friendly, but they could not help us regarding heating, regarding any adaptor for charger, he said that he will transfer to owner all our complaints. 

Stayed in August 2024

You just need to know its at the top off the mountain so you need be transported but the view is worth it.

The view was amazing. The chef was great They helped us book a driver last minute when the trains went on strike

Stayed in July 2024

Location was amazing. Room was clean, modern and beautiful. Staff was friendly and helpful.

Stayed in June 2023

The Room was too cold though the heater was on. wifi connection was so poor. Bathroom should be more clean...( aswell the water was also leaking...)

Around the hotal voew was amazing. Staff also vey kind. Spe Krishna...

Stayed in January 2023

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Stayed in June 2025

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Stayed in June 2025

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Stayed in January 2025

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Stayed in August 2024

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Stayed in April 2024

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Stayed in November 2022

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Stayed in October 2022

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Stayed in August 2025