65/65H, Lady Horton Road, Bonavista, 22200 Nuwara Eliya, Sri Lanka
#28 of 124 hotels in Nuwara Eliya
Guests' ChoiceBased on 107 hotel reviews
8.3Cleanliness
8.7
Comfort
8.9
Location
7.5
Facilities
8.4
Staff
9.3
Value for money
8.4
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 August 2025
Carlotta
ItalyThe rooms we stayed in didn’t seem particularly clean and they were really cold!
The location was great and the manager was super friendly.
Stayed in August 2025
Reviewed: 4 May 2025
Judith
United KingdomKind host. Delicious breakfast - huge.
Stayed in April 2025
Reviewed: 22 April 2025
Nick
AustraliaMoulds on wall, loud music from next door in the night, bathroom was smelly.
Friendly staff, location
Stayed in April 2025
Reviewed: 25 March 2025
Nikkon
BangladeshYou need to take car or tuktuk to move to the city or sightseeing area.
This is a good hotel situated near Gregory lake. Good all facilities with Beautiful views Supporting staffs
Stayed in March 2025
Reviewed: 6 March 2025
Elisa
ItalyThe room was good. The owners are very kind. The position is far from the lake and the road to arrive is steep and unpaved.
Stayed in March 2025
Reviewed: 27 February 2025
Nils
Germany- room in ground floor feels moist - accessible with tuk tuk across a steep and not well maintained road
+ nice and friendly owner + good English skills + welcome tea + cleanliness
Stayed in February 2025
Reviewed: 15 February 2025
Janina
AustraliaThe bathroom was very slippery and the bath took along time to drain.
The staff were helpful and friendly, they cooked a lovely Sri Lankan dinner and the breakfast was good. Very good value for money.
Stayed in February 2025
Reviewed: 12 February 2025
Katalin
HungaryIt is difficult to get to, through a somewhat trashy area.
The house is tidy and the view is fantastic. Very nice and helpful hosts, they prepared a delicious breakfast.
Stayed in February 2025
Reviewed: 7 February 2025
Duncan
AustraliaAccess taxi struggled to get up the street
The view
Stayed in February 2025
Reviewed: 4 February 2025
Asia
RussiaStandard rooms may experience problems with wi-fi, it gets cold at night and hot water in the shower is pretty limited. Note that the hotel is remote from the city centre.
It was very clean, everything seems to be new and well-maintained. We had dinner there and it was delicious!
Stayed in January 2025
Reviewed: 25 January 2025
Jane
United KingdomWiFi on lower rooms but did get offer to move for one night which was appreciated but declined by us in the end
Comfortable
Stayed in January 2025
Reviewed: 13 January 2025
Narasimha
IndiaLocation of the stay and price per day
Price is more for this stay
Stayed in December 2024
Reviewed: 10 January 2025
Qiyi
Chinadon't choose the room downstairs. it's really cold. and something wrong with one room's hot water. poor sound insulation.
the upper room is good and spacious. nice quilt and bed.
Stayed in January 2025
Reviewed: 7 January 2025
Ainsley
AustraliaExcellent food, best dhal I had in Sri Lanka. A little expensive, room could do with a heater.
Stayed in January 2025
Reviewed: 6 January 2025
Mohamed
New ZealandAccess road to the property could be improved .
Convenient locatio, close to lake and city center .
Stayed in December 2024
Reviewed: 18 December 2024
Sunil
Indiahospitality
Stayed in November 2024
Reviewed: 15 December 2024
Angela
SwitzerlandWe had a room downstairs and it was freezing cold in there. I think they should provide thicker blankets at least, because there only was a thin sheet and a wool blanket which clearly wasn’t enough.
The owner was exceptionally kind and helpful and spoke perfect English. The common area of the accommodation is nice.
Stayed in November 2024
Reviewed: 6 December 2024
Daisy
ChinaThe location is inconvenient, with uphill and downhill paths, and the downhill section was very bumpy. The driver didn’t want to take us down, so we had to walk. When we visited, it was raining and very cold. I mentioned that the blankets weren't thick enough and requested extra blankets. There were only thin blankets provided for each room, and we had to pay an additional $3 for a space heater. We added one heater to each room, but the next day, one of our friends still caught a cold from the cold. There was also some mold on the walls of the room.
They offered red tea upon check-in, and there were no issues with the room overall.
Stayed in December 2024
Reviewed: 29 October 2024
Lakshan
Sri LankaComfortable Stay with Great Food, but Cold Floors and Bed at Night
Amazing Experience with Comfort, Delicious Food, and Great Hospitality! I had a wonderful stay at this hotel. The rooms were spotless, comfortable, and equipped with hot water. The friendly owner went above and beyond, preparing delicious meals that made each day even better. The dining area was lovely, creating a warm ambiance for meals, and there was also a cozy TV area and a well-equipped kitchen for convenience. Highly recommend this place, and I’d love to visit again!
Stayed in October 2024
Reviewed: 21 August 2024
Solicfian
QatarIt it very cozy and the staff is very accommodating. I like the vibe of the wood finish of the entire property. The food is good too. By the way, we chose the english breakfast.
Stayed in August 2024
Reviewed: 22 June 2024
Nadvi
Sri LankaDid not take credit cards
Attentiveness of the staff
Stayed in June 2024
Reviewed: 20 March 2024
Lisa
SwitzerlandA bit far away from town, Wlan doesn‘t work in some rooms
Clean, friendly staff, a lot of space
Stayed in March 2024
Reviewed: 29 February 2024
John
United KingdomOnly sillly little things really...a kettle but no tea,coffee or even cups in the room. Even tho it is a restaurant our booking said no breakfast option, but we didn't aşk. , sndvthere is nowhere nearby. wner did make us a pot of tea whilst arranging a taxi for us though. No tv in room but probably could have used one downstairs .Don't follow the directions on Booking.com , use google maps!
Owner was very helpful. Not too far to walk into town and Tuk tuk can be ordered.
Stayed in February 2024
Reviewed: 28 February 2024
Alice
Sri LankaLocation is quite good, only 10 minutes walk to reach the lake (taking a shortcut). Please be aware that on the way back to the hotel you will need to walk uphill or eventually call a TukTuk. Room was clean! Bed was really comfortable. Fresh fruit for breakfast, best to pre order any meals in advance and agree on a time. The Host was really kind and helpful.. he almost managed to get us train tickets to Ella last-minute. Average price for our stay. External laundry service available.
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content