None

Hospitality was exceptional, Bandara is kind and generous host. Breakfast spread is huge with authentic Sri Lankan dishes.

Stayed in August 2025

Every aspect of our stay at Melford exceeded our expectations. The check-in was very smooth, the owner, Bandara, went through all the things we could do and see in Nuwara Eliya. Breakfast was exceptional, scrumptious, and a huge spread of the tastiest of Sri Lankan food. The tea was heavenly! The bed was the BEST, we've had best sleep in all of our travels here. The room is stocked with tea, coffee, and high-quality linen. The area is also very nice, the place overlooks the vast Gregory Lake and park, which is a delightful sight to wake up to. Bandara and his staff are very soft spoken, kind, and take pride in their work. It's been a pleasure to stay at Melford. I'd highly recommend this place :)

Stayed in August 2025

The property is someone’s home turned into a small hotel. The property is well-maintained and it has all the amenities needed for a stay. It’s very close to the lake. The staff is exceptional. They prepared such a lovely breakfast for us, we will never forget. Very polite and always ready to serve.

Stayed in July 2025

The fact that I have to leave at a certain stage was the only inconvenience I felt

The friendly atmosphere that you would feel every second in such a heavenly place, let alone the exceptional view that is breathtaking

Stayed in August 2025

Nothing.

The owner and staff were extremely welcoming and they provided everything we requested. Their laundry service was excellent and half the price of what others charge. The hot water supply and the rain shower were the best. Their breakfast was excellent, and he served the tea hot and fresh. In fact this was the only accommodation that provided everything we expected from a good hotel.

Stayed in July 2025

Best Homestay and care taker. Its a must stay be it with family, friends or alone

Stayed in July 2025

Nothing that we disliked.

The host, Mr Bandara, was excellent. He made our stay comfortable. An excellent cook, he provided anything we asked for with a smile

Stayed in July 2025

Far from the main town area and therefore any restaurants are a Tuk Tuk ride away. The bed sheets and towels were a bit dirty and the duvet was a bit dishevelled so the filling of it was right at the end of the outer sheet so you couldn’t get all the warmth. WiFi was on and off throughout our time there

Friendly staff, great views of the lake, nicely decorated living space which feels homely and the rooms have a colonial style that fits in with the area. Shower was warm enough. Fantastic breakfast offered

Stayed in July 2025

The only drawbacks were the ongoing construction next to the property, which caused some noise during the day, and the location being slightly away from the town center, making access to shops and restaurants less convenient. However, these were manageable—especially with the help of the owner, who arranged tuk tuks for us when needed, and the option to order food via the PickMe app made things easier.

Melford Nuwara Eliya is a beautifully maintained gem right beside the historic sluice gate of Lake Gregory. The architecture and interiors exude classic colonial charm—tastefully designed with elegant wooden floors, strong vintage-style beds, and lovely canopy curtains that echo a bygone era. Our room was spacious, spotless, and well-equipped. The bathroom had great water pressure, a powerful exhaust fan, and instant hot water—everything worked perfectly. The balcony opened to a serene view of the lake, adding to the peaceful ambiance. A small garden near the reception with chairs on request made for an ideal place to relax in the crisp mountain air. What truly made our stay unforgettable was the outstanding hospitality. The owner and staff were incredibly polite, warm, and attentive. They were always just a call away—offering tea and coffee generously, letting us use their kitchen, and always welcoming us with genuine smiles. I have stayed in many hotels across Asia, but it is rare to find such sincere and caring service. Highly recommended for a quiet, comfortable stay with exceptional hospitality.

Stayed in July 2025

Nothing

Owner was super friendly and made us feel right at home immediately. Also very thoughtful to prepare packed breakfast for us as we had to leave early the next day. Room was spacious and comfortable with a good view of the lake. Decor and ambience was lovely too.

Stayed in June 2025

We thoroughly enjoyed our stay here. The guesthouse was very comfortable and the owner was very accommodating in sorting out tuk tuks and tours for us in the area. Would highly recommend!

Stayed in June 2025

Great location near lake.

Stayed in June 2025

no

good

Stayed in June 2025

its very peaceful and quiet. very convenient commute to anywhere the best part was the host. so helpful so sweet generous and kind the breakfast was also yum

Stayed in May 2025

Nothing, we had an amazing stay.

The property was located a bit out of town so it was nice and quiet. The views were beautiful and it was nice to be a little out of the hustle and bustle but still walking distance to it all.

Stayed in May 2025

This is one of the best stays I ever had. The place was really beautiful. The property and the location of the property were top notch. Good value for money and the staff were very helpful and friendly as well.

Stayed in May 2025

English style rooms, very clean and spacious.

Stayed in April 2025

Nil

Location is great with amazing lake views. Garden adjacent to our room is well maintained. Staff are humble, friendly and very helpful. The owner is a warm and welcoming person

Stayed in April 2025

Exceptional host. It was New Year’s and the owner was kind enough to give us free breakfast on this ocassion

Stayed in April 2025

Nothing

Large clean and comfortable room. The beds were the comfiest I’ve had in my whole trip to Srilanka! Had a great nights sleep! Ample hot water for warm showers for all! Friendly owner. Great value for money!! We missed out on the breakfast though since we didn’t inform the previous night. I’ve heard it’s great too!

Stayed in April 2025

The hotel is clean, comfortable, has large rooms and has a beautiful view from the room we stayed in. The breakfast was wholesome and tasty and service very good. The approach road is a bit narrow and large vehicles find it a bit difficult to navigate, but that's a minor issue. Would definitely recommend this hotel

Stayed in March 2025

Such a great hospitality they have shown to us. Alhamdulillah! Thank you, Melford!!

Stayed in March 2025

We didn’t have power for a few hours but that’s outside their control

The hosts are amazing, very friendly and helpful. Breakfast was also great (and way too much :-) ), one of the best breakfast we’ve had. The house is very nice and the rooms are spacious and clean. Great value for money!

Stayed in April 2025

We had a short and sweet stay at Melford. The room was clean, tidy and spacious. Really kind and helpful owners - even made us a takeaway breakfast due to our early departure!

Stayed in March 2025