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Reviews of Shinagawa Beach 5 stars

No 30, Old Guru Niwasa Road, Welithara, Balapitiya, 80550 Balapitiya, Sri Lanka

#7 of 7 hotels in Balapitiya

Guests' Choice

Review score

Based on 38 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.7

  • Location

    9.0

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    7.9

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 13 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 1 night

    No much options for food, overpriced . Note that there is a tax/service charge additional 20%+ for foods for a la carte menu.

    overall very good experience , good customer service . clean and spacious rooms, with a great view. love it

    Stayed in August 2025

  • Reviewed: 24 July 2025

    8.0
    Relaxing
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 1 night

    Beach not really enjoyable

    Cleanliness and staff; breakfast

    Stayed in July 2025

  • Reviewed: 13 July 2025

    8.0
    Excellent beach front property
    • Leisure trip
    • Group
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Comfortable Rooms and Locations also friendly staff

    Stayed in July 2025

  • Reviewed: 25 November 2024

    8.0
    Good price/quality. Beautifull beach but with a lot of people trying to sell you things.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Sea View
    • Stayed 1 night

    Restaraunt a bit expensive for what it is. A lot of local people right in front of the hotel, at the beach, trying to sell you all sorts of things. I was approached by staff asking stuff just way too many times.

    Long beach to walk on. Hotel has a nice architecture.

    Stayed in November 2024

  • Reviewed: 29 December 2023

    8.0
    Short stay, loved the sea.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The food was average

    The sea front was amazing

    Stayed in December 2023

  • Reviewed: 28 August 2025

    6.0
    The food and staff compensated well
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 1 night

    Terrible idea to have the pool and it was wet floors Only 1 lift

    Excellent food and staff

    Stayed in August 2025

  • Reviewed: 28 August 2025

    4.0
    Hotel allows sellers to harass all guests and local male sellers to be looking at woman and young girls who are in their
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    I will not recommend this hotel to anyone! SELLERS are harassing all guests and calling and talking to you as hotel allows them to stay near the hotel entrance to the beach, harassing you the whole day while you are on sunbeds at the hotel territory. Once you go for to the beach they approach you and keep following you. Males (local sellers) are staring at me, other women who are in swimming suits and young girls and this is called also a harassment and hotel allows it! At the same time they have a strict policy of no food & drinks from outside to be consumed in public areas while all the sellers keep pushing to the guests in very annoying manner juices which hotel and security (who is just chatting with them and not doing anything) are allowing guests to purchase. Note to the Management- Revenue Loss due to bad management.

    Nothing, shortened my stay and returned to previous hotel

    Stayed in August 2025

  • Reviewed: 12 August 2025

    1.0
    atrocious, Horrendous extremly poor
    • Leisure trip
    • Group
    • Deluxe Double Room with Sea View
    • Stayed 1 night

    Extremely Unprofessional—Booking Made Over a Month Ago, No Room on Arrival, and Further, There Is No One to Take the Responsibility Too. The front office staff is also blaming the hotel's poor management.

    Stayed in August 2025

  • Reviewed: 30 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Overall a superb stay. We had such a great time. It is a little gem of a hotel infront of the most perfect beach. Everything was clean and comfortable. We enjoyed thoroughly.

    Stayed in July 2025

  • Reviewed: 7 July 2025

    5.0
    Wouldn’t go again.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Prices are too high. Food is very expensive but not that good

    The location and the rooms were nice

    Stayed in July 2025

  • Reviewed: 17 June 2025

    10
    Beautiful and very clean hotel .. Highly recommended..
    • Leisure trip
    • Group
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing to mention..

    Everything. The location, cleanliness, foods .

    Stayed in June 2025

  • Reviewed: 26 April 2025

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    They served stale cheese for breakfast, when I addressed it they said that's how the cheese is meant to be.

    Stayed in April 2025

  • Reviewed: 27 January 2025

    10
    A nice, cozy, very sustainable and well-managed hotel according to high hospitality standards!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 4 nights

    This hotel is a pure sweet spot: a combination beautiful sandy beach with nice ocean view through palm trees, excellent and well-trained staff, huge variety of very tasty food, comfortable rooms and excellent management with focus on sustainability. We booked a room with breakfast and intended to dine outside, however upon our arrival a hotel manager Mr Fernando warmly welcomed us and recommended to try dinner buffet... And we did - the best experience (both breakfast and dinner) comparing 5 hotels in Sri-Lanka we visited during our 3 weeks vacation. Additional compliment to the way the hotel is managed - exceptional level of service, safety, sustainability and attention to the guests needs. I can't put in a review all the things we're positevely surprised with this hotel - it far exceeded our expectations, definitely recommend to stay here!

    Stayed in January 2025

  • Reviewed: 26 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Fantastic

    Stayed in September 2024

  • Reviewed: 25 August 2024

    10
    Gem in Balapitiya, lovely place
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing, it was perfect

    Little gem in southern beaches. Staff members were extremely friendly and attentive. Food was great and pool was lovely and partly shaded. The rooms have the best sea view Ive seen in that part of country. Simply stunning. And great value for money too.

    Stayed in August 2024

  • Reviewed: 7 July 2024

    10
    Happy time in Shinagawa
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Parking 🅿️ space is not arranged well.

    The staff is good, especially Chef Shyamal is very concerned about preparing our food . Food is very delicious and we had a fantastic breakfast .Before preparing our food chef Shyamal talked to us and made everything according to our needs . It was a comfortable stay with a nice swimming pool.like to visit again.

    Stayed in June 2024

  • Reviewed: 25 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 1 night

    Fabulous beach hotel. The staff were attentive and always happy to cater to our needs. The room was clean, comfortable and perfect view. The food was delicious and flavourful. The grounds are neatly kept. During our stay, there were many other couples enjoying their stay, in a comfortable quiet and relaxing atmosphere. No kids to be seen which made it even more wonderful to unwind. We will be back.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 1 night

    Hotel is perfect for relax. Staff is very polite and the food is excellent.

    Stayed in May 2024

  • Reviewed: 28 May 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Superb view Friendly staff Good luck and highly recommend for all the peoples

    Stayed in May 2023

  • Reviewed: 17 January 2023

    10
    fabulous 5*
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    great location and wonderful staff. Room had a balcony with beautiful views of the sea…

    Stayed in January 2023

  • Reviewed: 28 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: 26 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2025

  • Reviewed: 28 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: 7 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2025

Showing 1 – 25

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