All good

Clean room and extremely friendly people

Stayed in August 2025

I would like to thank Santha for his help. He organized a safari for us at a very good price and with a very good guide. I think that a good guide is very important for a good safari experience. He prepared for us a good take away breakfast for the safari. Rooms at the hotel were very clean and comfortable. The swimming pool looks very nice, but unfortunately I didn't have time to swim because we arrived there very late. We had a very nice stay in Tissa,

Stayed in August 2025

Nothing

Comfortable, clean, nice staff

Stayed in July 2025

Our family came from the US to Sri Lanka and chose Serenity Tissa as the hotel we would stay at. Overall, it exceeded our expectations! The manager, Santa, was very hospitable and went out of his way to help us enjoy our stay. We felt very satisfied with the overall environment of the hotel and didn't hesitate to reach out to him or any other staff members if we needed anything. He prepared breakfast and dinner for us on both days while we were there. The hotel itself was clean and comfortable, and we couldn't be happier! Overall, a 10 out of 10!

Stayed in June 2025

There’s not much we didn’t like about our stay in this place, but we struggled a little bit with finding the right balance on the A/C, and the only window in the room was covered with film.

This was truly the best stay we’ve had on our Sri Lanka trip so far. Perfectly clean and comfortable. The staff was welcoming and attentive, and we felt like they went out of their way to ensure that we had a great stay. The pool was wonderful and we spent ours swimming and soaking up the sun after an early morning safari. Splendid breakfast, and lunch and dinner options were aplenty (and tasty) too.

Stayed in July 2025

It's really high value for the money! Breakfast is a lot and I really enjoyed it! The staff is perfect! The manager very nice and passionate he deserve to be recognised. Thanks

Stayed in July 2025

I had gotten the impression from the listing - perhaps falsely - that there was a full restaurant on site. That proved not to be the case. In the end we found a lovely local restaurant 10 (very poorly illuminated!) minutes walk up the road which turned out to be a bit of a highlight for the trip with the Sri Lankan community being the majority customer. So shout out for RED restaurant!

The management team were friendly and very helpful. the rooms were clean and well appointed if possibly slightly more rustic than the rest of our trip. And the much needed air conditioning worked well. Also the pool was - if not quite as scenic as the photos suggest - a lovely peaceful setting (full disclosure: I had the pool to myself all evening and thoroughly enjoyed it).

Stayed in April 2025

The staff at this Hotel were fabulous....so helpful and friendly.

Stayed in April 2025

I cannot recommend this place highly enough - the hotel is good, but the people (particularly Shantha and Vishali) are some of the nicest people I have met in my life. I had a bicycle accident which meant I needed to go to hospital: Shantha came with me in the ambulance, smoothed the process, paid the bill initially until I was back in the real world, and got the prescription medicine, and then couldn’t do more to help with an easier access room, helping me put on some of the braces. And then Vishali was like a little angel, helping make my recovery easier, helping with food, just generally being amazing! As before, the place is great, but the people genuinely top class, and you should stay here!

Stayed in May 2025

Great location in the town. Clean rooms with lovely staff and a great pool

Stayed in April 2025

I was ill during my stay. The staff were amazing. The owner organized a doctors visit for me, and picked up prescription medication. He also organized food that would suit my delicate stomach while I recovered. I cannot thank them. Close to restaurants, ATM, and supermarket. Nice pool.

Stayed in April 2025

Nothing

Great location for those doing a safari. The pool is lovely after a long morning. The staff are so kind and helpful. A small thing, but after a few weeks travelling Sri Lanka, having lots of plugs was really helpful! Breakfast was also excellent.

Stayed in April 2025

All was perfect for us!

Stayed in April 2025

Perfect stay for two nights. The room was clean and comfortable. Swimming pool and hard was great for relaxing after a safari. The staff were very kind and accommodating.

Stayed in April 2025

One of the closest location near to the national park. The family running the hotel is very hospitable. The tour they offer is reasonably priced and the driver very capable.

Stayed in April 2025

Very good location, the staff is friendly and can arrange a safari, after returning from safari and checking out, they kindly allowed us to relax by the pool

Stayed in March 2025

My garden view was more on drive lane, but who’s going to sit inside to watch outside.

Owner and staff are very helpfull and friendly, The room was clean and contained all that was advertised. They made me a go-to breakfast for the safari. They have bicycles for rent so you go around the lakes (except lake Tissa). They have a parking and a enormous good breakfast.

Stayed in March 2025

Nothing

It was one of the best stays in SL. It’s close to shops and an easy drive to Yala NP . The staff are wonderful. The pool looks amazing but unfortunately we didn’t have time to use it. We had dinner there and it was delicious. Great showers too.

Stayed in March 2025

N/A

Drink on arrival, very pleasant staff , very nice pool and very nice breakfast

Stayed in February 2025

Only very minor point is that wifi coverage was patchy but really not a big issue.

Exceptional service from the manager - Shantha. Nothing was too much trouble - on the first evening he took us on a tuk tuk ride to see sunset and bats flying over a nearby lake, and he organised a series of excellent trips into the national parks. (The packed breakfasts that he sent in these could have kept us going all day). The hotel was spotless with an excellent pool - a really excellent stay.

Stayed in February 2025

WiFi was not very reliable

Spotless swimming pool which was nice in the heat of Tissa. Location close to both lakes to see the bats and sunset and close to Smoky Kitchen restaurant. Also breakfast was great. Shantha is a great guy who makes you feel at home right away. He gave me a private tour around the lakes and dropped me off at the bus station for my onward journey.

Stayed in February 2025

Friendly and helpful staff, good location and great value for the money

Stayed in February 2025

If you have a driver then location is OK, albeit no town to talk of. The safari is a bit of the rort, albeit not booked by hotel (which I think disappointed them). I dont understand the pricing. Also the 4am wake up is pointless. Because the park gate doesn't open till 6am.

Big hotel layout with plenty of relaxing space. Pool was good. Nice hotel is a strange location. The local restaurant- smokey kitchen down the road is the only real option and worth while. The hotel was very generous offering the facilities post checkout upon return from safari at 11am. 1 night was fine.

Stayed in February 2025

Excellent breakfast lots of food and variety. Wonderful to have a pool to relax after safari.

Stayed in February 2025