Nothing

Staff is very good, they look after guest needs well

Stayed in December 2024

The rooms are not quiet. We heard another room noises

Please is good.

Stayed in February 2024

If there was more choice in meals menu

A very clean and neat hotel.

Stayed in July 2023

Got here around 4:10 PM. Nobody at the front desk. No guests or cars anywhere. I walked around to find someone, but nothing... About 15 minutes later, someone finally showed up after I called! He said he has to do everything and can't be at the front desk all the time! The bathroom has an instant water heater, but the water barely trickles out, not enough for a shower. The other two didn't even bother showering because it was so slow... The regular showerhead was missing, and no water came out when I turned it on! The bathroom door is super loud and creaky, so it'll wake you up if someone opens it while you're sleeping, especially at night! *** The next morning, there was no water at all from the pipes! Such a terrible experience... ! When I called, the same guy appeared and said there was general water supply to the area! Then I asked if they had backup tanks... He didn't answer... I was pissed and asked how I was supposed to wash up?! Then he said the room next door had water! I asked how that was possible if there was no water supply?! He was lying! I think he turned off the water to our room on purpose because I told his boss nobody was at the front desk when we arrived... But the next room had good water pressure. I checked, and there wasn't any water issue nearby! The bathroom light was flickering. Inside room has only 2 lights! Not a single light was on at night in the lobby or outside yard (except the water fountain light) when I went to bring something from the vehicle...total darkness...trying to save electricity, but how about safety? Upon departing in the morning, the reception desk was unattended, and I regrettably left the key at the door. I have never encountered such a disappointing experience. Misled by positive reviews from 2017, I reserved this establishment, which was presented as the closest option on the website late in the afternoon. It is, in reality, a dilapidated property relying on outdated feedback.

Location closer to town Beds ok Ac working

Stayed in July 2025

I booked Pinidiya Resort Anuradhapura for 1 night (01/11/2024 - 02/11/2024) on Booking.com. Before booking, I called them directly to ask the price of a double room and whether it had two beds. They said they had double rooms with double beds. I ended the call and booked a deluxe triple room for two adults on Booking.com. The listing showed that the room had one double bed, one extra-large double bed, and a free room upgrade available. When I arrived at the hotel, I mentioned that I had booked a room on Booking.com. The owner came over and asked why I booked through Booking.com instead of booking directly with them, as though I had committed a crime. I replied that I am a Genius Level 3 member on Booking.com and have the right to book either through Booking.com or directly—it’s my choice. Then she try to offer me a double room with a 1 bed. Then i said i booked a tripple room for double. Then she asked me why you booked tripple room for 2 adults, I said it is not your business and i need a room as i booked. The owner then said that since I booked through Booking.com, I had to pay $20 for the room. I pointed out that the rate on the booking app was $17 and asked her to verify it. She replied that it was a loss for her. I suggested that if it was a loss, she should increase the prices on Booking.com, to which she replied that Booking.com was not working properly and that they were not answering her calls. I mentioned that I had called them twice and had no issues reaching them.Then i called booking.com,While i am in recording of call after she agreed to provide the room.Then i ended the call, they offered me a room with 2 extra-large double bed, which I believe was the upgrade mentioned on Booking.com. The owner tried to charge me Rs. 310 for one dollar as $17 payment. The actual exchange rate yesterday was Rs. 292.96, so I pointed that out.

Actually room was ok. Service was terrible

Stayed in November 2024

Lovely staff, the area is very quiet and close to the supermarket

Stayed in October 2024

Nothing to mention. Everything is perfect. Great service.

I am in Australia. I remotely organised a pilgrimage to my mother and my relatives to Anuradhapura sacred city. I made the booking for them at Pinidiya. The service from the Pinidiya team was exceptionally Great! The Manager was really good and she made us impressive on the security, safety, trustworthiness of their service to my mother and all . Their customer service is superb. My mother happily said; the service from the resort made their trip a memorable and comfortably familiar like own home. The staff done an appreciable hospitality Excellent place for accommodations And tasty meals!! My mother extremely happy to stay at the Pinidiya again in next visit. Highly recommended for anyone who wants accommodation nearby Anuradhapura!

Stayed in August 2024

An amazing stay at pinidiya resort ! The staff is really gentle and nice. I recommended it 100% if you want to stay in Anuradhapura !

Stayed in July 2024

If you could fix the bathroom shower system to maintain a good pressure, that would be much appreciated.

The owner lady of the Pinidiya is very nice and kind. I am very happy with her hospitality and accommodation provided. Since herself and family have a foreign exposure, she knows how to maintain the place at high comfort and make visitors happy. As I noticed, running an accommodation business is not easy in Sri Lanka nowadays. With such difficulties, she tried her best to make us happy and fill. I recommend this place for Anuradhapura visitors.

Stayed in April 2024

Actually nothing to complain about. That‘s what you wish for! But: to bring your own vehicle makes sense

- nice and lovely place to stay at. Some chairs and sofa in the hallway and outside for chilling - really comfortable and clean beds - AC and fans working properly - sufficient space in the room. Closet and some shelfs to store your belongings - good and big breakfast. Freshly prepared every day - clean bathroom. Hot and cold shower - the owners are friendly and welcoming. The speak a good english - quite neighborhood. No noise in the night - Wifi not too fast, but working constantly

Stayed in February 2024

bathroom hot water broken and noisy AC in room.

size is ok

Stayed in August 2023

This place is the Best Resort.once you are there you are greeted with warmth and smilles.the rooms are incredible.Thank you very much 🙏🏽

Stayed in April 2023

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in April 2023

There are no comments available for this review

Stayed in April 2025