Opiniones del Olanro Hotel Negombo 3 estrellas

Dear Victor, Thank you very much for your kind review. We’re truly pleased to hear that you enjoyed our hospitality, service, pool, and bar, and that our hotel served you well as a convenient stop for your travels. We’re especially glad the airport transportation met your expectations and was punctual each time. We do, however, sincerely apologize for the cleanliness issues you encountered in your room during your second stay. Please rest assured that we have addressed this with our housekeeping team, and we are now closely monitoring all rooms. Your feedback is greatly appreciated, and we hope to welcome you again for an even better experience. Warm regards, Hotel Managers.

Dear Victor, Thank you very much for your kind review. We’re truly pleased to hear that you enjoyed our hospitality, service, pool, and bar, and that our hotel served you well as a convenient stop for your travels. We’re especially glad th… Mostrar más

Dear Cesar, Thank you for staying at Olanro Hotel Negombo and taking the time to share your experience with us. We are delighted to know that you appreciated hotel facilities and its close proximity to the Bandaranaike International Airport. I'm sorry to hear about the mosquito issue you had in your room. We do have the mosquito nests and upon request, we hand them over to all our guests. The only reason we do not keep the mosquito nests in the rooms is that overtime they tend to gather dust and discolor the material even if we wash them regularly. Nevertheless, I have since spoken to the housekeeping and the front office departments in order to remedy the issue in the future. I have also shared the feedback with the hotel management so that it does not occur again. We hope to have the chance to welcome you once again. Sincerely, Hotel Manager

Dear Cesar, Thank you for staying at Olanro Hotel Negombo and taking the time to share your experience with us. We are delighted to know that you appreciated hotel facilities and its close proximity to the Bandaranaike International Airpo… Mostrar más

Dear Maria, Thank you for staying at Olanro Hotel Negombo and taking the time to share your experience with us. We are delighted to know that you appreciated the overall accommodation at our hotel premises. I’m sorry to hear that there was an Issue with your A/C. With regard to your order, I have since spoken to the F&B department and the Restaurant waiters in order to remedy the issue in the future. I also agree that the telephone ringing can sometimes disturb the guest since room number 102 is located in close proximity to the hotel reception. I have also shared all your feedback with the hotel management so that it does not occur again. We always strive to give the best service to our guests and we are sorry we did not meet your expectations. We hope to have the chance to welcome you once again. Sincerely, Hotel Manager

Dear Maria, Thank you for staying at Olanro Hotel Negombo and taking the time to share your experience with us. We are delighted to know that you appreciated the overall accommodation at our hotel premises. I’m sorry to hear that there w… Mostrar más