214/b,3mail post,ella 214/b,3mail post ,ella, 90090 Ella, Sri Lanka
#228 of 394 B&Bs and Inns in Ella
Guests' ChoiceBased on 230 hotel reviews
8.5Cleanliness
8.5
Comfort
8.6
Location
9.1
Facilities
8.4
Staff
9.5
Value for money
8.2
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 September 2025
Thea
GermanyNice and clean room, awesome staff. It’s located directly over a cafe with amazing food.
Stayed in August 2025
Reviewed: 30 August 2025
Myrthe
BelgiumA mosquito net above the bed would have been a nice addition.
The unique place to stay and have breakfast (from the menu) was already a success for us. On top of that, the staff was extremely friendly and attentive – we were even dropped off back in Ella free of charge by tuk-tuk. The room and bathroom were very clean, the shower had warm water, and the terrace was lovely!
Stayed in August 2025
Reviewed: 20 August 2025
Chuc
AustraliaHad to get a tuk tuk in from main road. Could get a bit dangerous during the night as there are no lights
Amazing views of Nine Arch Bridge
Stayed in July 2025
Reviewed: 6 August 2025
Matylda
PolandGetting to the place can be a little bit tricky because google maps can show the worst way possible.
Beautiful view from the terrace. Amazing breakfast. Very helpful staff that can drop you to some places with tuktuk.
Stayed in August 2025
Reviewed: 4 August 2025
Michalina
PolandThis apartment is all about the amazing view – it’s truly breathtaking! The room standard was exactly as described – cabin-style, cozy and functional. I highly recommend staying here for the view alone – it’s totally worth it!
Stayed in July 2025
Reviewed: 17 July 2025
Debbie
AustraliaThis is not a dislike but just a note. The property is close to the bridge so the road is only accessible by tuk tuk or scooter. The hotel will send a tuk tuk for you when you arrive. It is a steep, narrow road and at the end it does involve a short steep walk and some large concrete steps. Wear comfortable walking shoes!
The location was amazing. We had a great view of the nine arches bridge from our balcony & took many pics of the bridge & trains going over it. The staff were super helpful and breakfast was so delicious. They made a great espresso coffee which we found hard to find in Sri Lanka.
Stayed in July 2025
Reviewed: 24 June 2025
Gracie
United KingdomAMAZING VIEW! Super helpful staff!!
Stayed in June 2025
Reviewed: 22 June 2025
Gemma
United KingdomGreat location, clean, and comfortable
Stayed in June 2025
Reviewed: 16 May 2025
Barbara
SwitzerlandVery nice view from the terrace. Nuwan ist a very friendly und helpful host.
Stayed in May 2025
Reviewed: 15 May 2025
Josephine
FranceCute cabin with an amazing view of the Nine Arch Bridge!! I don’t think you can ask for a better view, it’s also a 5-min walk from the bridge, so a perfect distance if you want to reach it in the early morning to beat the crowds. Nuwan was very welcoming, breakfast was great, and he kept our bags safe while we went on a hike. We only stayed one night but we highly recommend!
Stayed in May 2025
Reviewed: 2 May 2025
Zoe
United KingdomThe only thing we didn’t like about the property was the gaps in the doors which let the mosquitos in. Definitely wear a lot of mosquito repellent if you are prone to getting bitten!
The property was amazing and had the best views over 9 arch bridge. Not only that, the restaurant below had everything you could want so that you didn’t need to travel far! 10/10! Nuwan was also so kind and helpful and gave us a free tuk tuk ride into town when we wanted to go for dinner and drinks.
Stayed in April 2025
Reviewed: 21 April 2025
Agnese
LatviaWe absolutely loved our stay! I would say our room had the most stunning view of the Nine Arch Bridge – simply breathtaking. The terrace was huge, the room was clean and cozy, and the breakfast was delicious with a great variety to choose from. Special thanks to the staff – they were incredibly attentive, friendly, and always ready to help with anything we needed. It only took a few minutes to walk to the bridge, and they also offers a free tuk-tuk ride down to the town. The way back is not included, and it costs around 1000 rupees, although some drivers may try to charge 2000, so be aware of that. The hotel café offers a wide selection of tasty food and drinks at great prices. The room rate was also very reasonable – honestly, for the quality and the amazing view, we think it could cost even more. Don’t hesitate to book this room and hotel – it’s definitely worth it!
Stayed in April 2025
Reviewed: 19 April 2025
Jaclyn
United KingdomNothing, perfect stay
The host! We only had 18 hours in Ella and he made the trip incredibly memorable. We had a tuktuk which I was worried about parking, he came to pick us up and dropped us off after check-out. He drove us to Little Adam’s Peak and gave us advice on when to see the trains over the bridge, and also gave us the most incredible breakfast before leaving. The location in Ella doesn’t get better than this - if you are inside and hear the train horn you can run outside and catch a video in time. Definitely recommend!
Stayed in April 2025
Reviewed: 10 April 2025
Willem
NetherlandsHotel New Cabin is a fantastic place with a beautiful view of the Nine Arch Bridge. From the balcony you have a beautiful view! The staff is very helpful and friendly. Nuwan even dropped us off in the city a few times with the Tuktuk. Completely free of charge. From the main road it is a 10 minute walk to the hotel. The breakfast was delicious. We could order what we wanted from the menu in the restaurant under the hotel. The coffee and smoothies were particularly good!
Stayed in April 2025
Reviewed: 9 April 2025
Bayley
New ZealandAccess is a bit hard but they can assist if needed and we noticed Tuktuks were driving people up and down to the cafe. An experience
The location is perfect to access the nine arch bridge! The access to the property itself is very hard and we had our own Tuktuk so needed assistance to park and leave the premises, the boys were so helpful with this driving it out. It was pouring with rain but they also helped with bags! They went above and beyond and always with a smile!! Such a great team.
Stayed in April 2025
Reviewed: 5 April 2025
Tauri
EstoniaAt end of road but more signs to property, with bike there was littlebit difficult to find right house.
Food and view
Stayed in April 2025
Reviewed: 3 March 2025
Mirian
United KingdomOur stay at the cabin was fantastic, the room was spacious and clean, and the view over the 9 arch bridge was amazing. Nuwan is a really a really friendly and helpful guy, and was there to give us lifts down to the town anytime we wanted, We would highly recommend The Cabin if you want the true Sri Lankan experience, we unmatched views.
Stayed in March 2025
Reviewed: 1 March 2025
Martina
SloveniaThey are currently renovating the home stay so the wooden balcony (as seen on the photos) was exchanged for a larger terrace. So not 100% like the pictures, but the views are still very nice and the kindness of the host family more than makes up for it. The road to accommodation is a bit steep and narrow, only accessible by tuktuk (no cars) and you have to walk the last 50 meters on the hill (hosts can help with baggage). It was a good adventure for us backpackers, but it could be harder for people traveling with a car/big luggage/mobility issues.
Best view of the nine arch bridge from the room. Great homestay, one of the most attentive families on our trip. They also own the best local restaurant in the area, you can watch the trains from the terrace and they serve a huge breakfast. They always offer a free tuktuk ride to Ella town, but you have to pay for the one getting back from town. We would totally recommend the accommodation, area gets really quiet in the evening and early morning when the tourists leave.
Stayed in February 2025
Reviewed: 25 February 2025
Kristina
GermanyReally nice staff and great hotel. Thank you very much😍
Stayed in February 2025
Reviewed: 23 February 2025
Jessica
United KingdomThe views from the cabin are incredible - an uninterrupted view of the viaduct and surrounding scenery. The staff did everything they could to make our stay comfortable, and were super lovely. The choice for breakfast was huge and really generous portions.
Stayed in February 2025
Reviewed: 11 February 2025
Sara
ItalyThe view is fantastic and exactly what we were looking for. The staff was really nice and helpful
Stayed in January 2025
Reviewed: 11 February 2025
Dean
United KingdomNothing
Fantastic location, staff and food. Can’t do enough for you. What an experience
Stayed in February 2025
Reviewed: 7 February 2025
Beatrice
ItalyThe room had an unpleasant smell coming from the restroom. Address It was hard to find. The place is still under construction and there were noises of work in progress during the early morning.
Beautiful location, staff friendly
Stayed in February 2025
Reviewed: 3 February 2025
Eleanor
United KingdomIf you struggle with walking/steps it maybe a little challenging to get to however there was building work going on during our stay so I believe they are working towards making it a little more accessible.
Location was brilliant. A little challenging to get to but it is outweighed by the view. Breakfast was lovely, so much to choose from. Nuwan (apologies if spelt wrong) would drop us into Ella anytime we needed, you just had to pay for the Tuk Tuk back (around 800-1000 rupees). They couldn’t have been more accommodating, even giving us drinks for our onward journey. Would definitely recommend!
Stayed in February 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content