European tourists can behave disrespectfully toward other guests when renting a room for a few days, acting as if they have bought the entire hotel, shouting, laughing, and making noise. This is a very unfortunate situation. If you don't know how to stay in such quiet, peaceful family-run establishments, please stay in hostels. Asians are very polite and kind, so they find it difficult to take measures against your disrespectful behavior.

Shiley is incredibly kind, helpful, and respectful. She welcomed us very warmly. The cold towel and freshly squeezed fruit gesture was very nice. She asked about our plans every day and gave us information about places to visit. Our room was clean, tidy, and had all the amenities we could want. Breakfast was filling and delicious.

Stayed in August 2025

The only downside was that the bathrooms had no shower curtains, so water spilled everywhere during showers. Other than that, it was a very enjoyable stay.

Everything about our stay was great. The rooms were spacious, breakfast was very good, and the surrounding area was lovely. The host was extremely kind and welcoming.

Stayed in August 2025

Room a little smell of humidity.

Nice house with confortable rooms. The staff very driendly and helpful. Very nice breakfast. We loved it.

Stayed in August 2025

In simple words: The perfect homestay! Everything about this homestay is 10/10, super cozy rooms, very clean, comfy beds and comfy pillows, spacious bathroom, the breakfast was so delicious every single day and Shirley the manager is so so nice and always making sure all needs are met and all guests feel comfortable and have the best experience in Ella. Shirley also recommended what sort of activities to do around Ella and he also can arrange transportation to go around the town and even to connect from Ella to another city.

Stayed in August 2025

As usual, the shower doesn’t have much umph, but hey, it’s SL.

The host was amazing & helpful. The location was perfect. The breakfast was very good.

Stayed in August 2025

I checked more than 20 options in Ella before choosing New Blue Home, and honestly, I think it was my best choice so far out of all the places we stayed in Sri Lanka. The location is perfect — close to the town center where all the dining places are, but still in a quiet neighborhood. It’s also just a short walk to the Nine Arch Bridge, which was super convenient. The biggest highlight for us was Shirley. He was extremely nice and helpful, and made us feel very welcome from the moment we arrived. He helped with anything we needed, gave us great advice about places to visit and the best times to go, and even arranged transport so we could see several spots in one day and make the most of our time. Our room was clean, the bed was very comfortable, and every morning Shirley made us a tasty breakfast, served on the terrace with a lovely mountain view. I would highly recommend this place for your choice. If we ever come back to Ella, we’ll definitely stay here again.

Stayed in August 2025

Nothing

All good, big family room with three double beds. Quality shower, good breakfast. Best customer service.

Stayed in July 2025

We had a great stay at the New Blue Home! Thee rooms are well maintained and the location is great. The best thing about the hotel is the amazing staff! Shirley helped us put with every request and made our stay very pleasant!

Stayed in July 2025

The staff was amazing, especially Shirley who made sure we had everything we needed.

Stayed in July 2025

Staff super friendly, Shirley very kind! Great room, amazing breakfast, good position close to the main road but away from noise

Stayed in July 2025

Rooms r side by side so other guest group (full guys) r drinking and smoking and making sounds, no AC

Rooms are good but if ur going as family it can be difficult to stay because rooms r side by side and many friends group r coming and drinking, smoking so better for friends not that much for family, they have parking

Stayed in May 2025

Nothing

We had a great stay at the hotel! The team was really friendly and welcoming. A big thank you to Shirley for his kindness — he even helped us drive our tuk-tuk, which was really sweet of him. Thanks again!

Stayed in May 2025

As we have seen few rooms it seemed the triple room downstairs is the darkest one and had dampness. That’s understandable due to Ella’s climate, but other rooms were not as wet and I would recommend to ventilate it by opening the windows and door more frequently. Except of this we had only positive experience and would love to come back to be accommodated on the 2nd floor next time :)

Shirley was very helpful and quickly reacted on all our questions and needs, thanks to him our stay was more comfortable:) the breakfasts were very good and we were observing the animals outside :) also for us was very useful to have an electric kettle in the room, so we could enjoy some cup of tea!

Stayed in May 2025

Very nice place . Shirley was very kind and the breakfast very good

Stayed in April 2025

Beautiful apartment all to ourselves with excellent air conditioning and great facilities

Stayed in April 2025

Great breakfast, Kindly and helpful staff

Stayed in April 2025

Really nice. Host Shirley was great

Stayed in April 2025

The property was in a great spot, a short walk from the main strip in Ella and surrounded by trees and wildlife. Shirley looked after us and was really helpful in recommendations/tips for activities or food and ensuring we could get to places we wanted to go. Shirley was very friendly and made our stay so lovely and easy!

Stayed in April 2025

Shirley was the best host! He has great recommendations. Everything was perfect.

Stayed in April 2025

It was a really nice stay and the employee Shirley did everything he could to help to improve the stay, even though my friend was I'll. He prepared tea and the host also provided a steam treatment for her. Also I was able to rent a bike there and get information on what to visit in the vicinity including food recommendations. Even when we left the last day at 3am in the morning, breakfast to go was provided for us. Best experience in Sri Lanka so far👌🏾

Stayed in April 2025

About 20 mins walk from the railway station. Near Nine Arch Bridge path too. The room and bathroom are spacious and clean. Breakfast is basic and sufficient. The guy is fantastic, I need to leave around 5:45am to catch an early train to Colombo, and he packed the breakfast and unlocked the gate for me! Appreciate it! Will be great if an electric kettle is also provided in the room.

Stayed in April 2025

Had a great stay at New Blue Home. Nice room and lovely surroundings. Really convenient location for the Little Adam's Peak and Nine Arches Bridge trails as well as being a short walk from the centre. Our host Shirley was especially amazing. Extremely helpful and very smiley. While we were in Ella he gave us recommendations and arranged a tuk-tuk. He also arranged a trip for us to Yala NP then a drop off in Mirissa which was really appreciated. On the last night when we arrived home in a mad rainstorm he appeared with an umbrella and a huge strip light to get us to our room. Plus at our 4am start the next morning he was there to make sure we got our taxi and gave us surprise packed lunches. I'm not sure he ever sleeps! Such a lovely guy!

Stayed in April 2025

Very clean rooms, staff very nice and super helpful! Great breakfast! Thank you✨🇱🇰💯

Stayed in March 2025

Great stay. We loved it. Shirley was exceptional. Thanks for everything

Stayed in March 2025