Reviews of Natraj Guest House
No 36, Beach Road, Alles Garden,Uppuveli, Trincomalee, 31000 Trincomalee, Sri Lanka
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewNatraj Guest house is a lovely place to spend a few days while enjoying the nearby beach. The room was clean, the bed comfortable, and the staff very friendly and always ready to help. There is also a spa on the premises and the massages were fabulous!
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReally close to the sea, location is a plus, room is clean and staff is really helpful. The air conditioning system was functioning properly and is a must in this area if you don't want to sweat even at night.
The room on booking was advertised with "sea view" but it was not, it had only a small window on the adjacent house... The bathroom well, was not really ok, the shower was right above the toilet, so every time you took a shower you wet the entire toilet and floor, the bathroom door was like one of those you take from a construction site with still the sticker of the advertisent on and it didn't close... The shower also was only one temperature, freaking hot in the day and just a bit warm at night, and there was 4/5 watern knobs but not even one for cold water. Also, we had a Coca Cola bottle right next to the sink with some blue liquid inside probably left from someone before or from the cleaning crew, we still don't now what was inside. You can see it in the photo. Only reccommended for a short stay.
Dear Guest, Thank you for sharing your detailed feedback with us. We’re happy to hear you appreciated our location close to the sea, the clean rooms, the helpful team, and the comfort of the air conditioning. We’re truly sorry for the inconveniences you faced with the bathroom setup and for the confusion regarding the room view. Your comments are very valuable, and we are already working on improving these areas to provide a better experience for our future guests. The issue with the leftover bottle should not have happened, and we’ve addressed this with our housekeeping team to ensure it does not repeat. We appreciate your honesty and hope that, despite these shortcomings, you still enjoyed your time in Trincomalee. Should you visit again, we’d love the opportunity to host you more comfortably. Warm regards, Hotel New Natraj Team
Dear Guest, Thank you for sharing your detailed feedback with us. We’re happy to hear you appreciated our location close to the sea, the clean rooms, the helpful team, and the comfort of the air conditioning. We’re truly sorry for the inc… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewIt is a fine hotel and well located close to the beach and restaurants. Staff is friendly. The bed and chairs in the room are very comfortable and it was nice to have a small desk in the room
Some details could have some improvement, like the WiFi. It was quite weak and often not really usable. The toilet seat in our room needs replacement.
Dear Pim , Thank you very much for sharing your feedback with us. We’re delighted to hear that you enjoyed our location, the comfort of the room, and the friendliness of our team. It’s wonderful to know that you felt comfortable during your stay. We also appreciate your constructive comments regarding the WiFi and the toilet seat. Please accept our apologies for the inconvenience caused. We are already working on improving the internet connection throughout the hotel and will make sure the toilet seat is replaced promptly. Your feedback helps us improve, and we truly hope to welcome you back for an even better stay next time. Warm regards, Sura & the Hotel New Natraj Team 🌸
Dear Pim , Thank you very much for sharing your feedback with us. We’re delighted to hear that you enjoyed our location, the comfort of the room, and the friendliness of our team. It’s wonderful to know that you felt comfortable during y… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified review1. Very clean 2. Best location - in front ot beach and there are many restaurants around 3. Access to the kitchen 4. Big room 5. The best owner and staff, who I every met. That people give me so many lovely days that I felt like at home or even better. 6. Good wifi 7. Really good and high quality SPA
Dear Iwona, Thank you so much for your beautiful review! 🌸 We are so happy to hear that you felt at home (or even better 😍) during your stay with us. It was truly a pleasure having you here in Trincomalee. We’re glad you enjoyed the clean and spacious rooms, the perfect beachside location, and our spa treatments. Your kind words about our team mean the world to us – we do everything with love, and knowing it made your days here special is the best reward. 💛 You will always be part of the Hotel Natraj family, and we hope to welcome you back again for more lovely days by the sea. 🌊☀️ Warm greetings, Sura & the Natraj Team
Dear Iwona, Thank you so much for your beautiful review! 🌸 We are so happy to hear that you felt at home (or even better 😍) during your stay with us. It was truly a pleasure having you here in Trincomalee. We’re glad you enjoyed the cle… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewSura (the owner) and the team here are incredible! So friendly, welcoming, and super helpful with suggestions on transport and food places. There is also a little puppy as part of the team , so you enjoy spending time with her too! 😍 The room was spacious and very clean! They provide plug-in mosquito repellent too, which is great! Great hanging options for clothes and towels around the room. Also, there is an area on the roof to dry clothes! There is a spa attached to the hotel, so there's lovely calming music to create a great atmosphere! Amazing food places so close, so you can try a new place every day! There's a mix of local and posh western food. The location is amazing! Right on the beach. (This can be an issue on weekends though, if you aren't into night life, as it can get really loud until quite late, even with earplugs in).
Noise levels if you're an early sleeper and early riser. Very loud even with earplugs. Should be great for night life lovers though! The beds were a little thin and creaky.
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe location is great by the beach. There is also a very relaxed and peaceful energy and environment in the guest house. Niro and Sura are both incredibly kind and wonderful hosts.
Hello Dear Juli, Thank you so much for your beautiful words. We’re so happy you enjoyed our peaceful atmosphere and our special location by the beach. It was truly a pleasure having you with us, and your kind mention means a lot to both Niro and Sura. We hope the memories you made here bring a smile whenever you think of Trincomalee, and we’d love to welcome you back anytime. Sura and the team
Hello Dear Juli, Thank you so much for your beautiful words. We’re so happy you enjoyed our peaceful atmosphere and our special location by the beach. It was truly a pleasure having you with us, and your kind mention means a lot to both Ni… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in June 2025
Verified reviewGood location very close to the beach and local restruatnts, owner was nice, spoke good english and helped us with everything we needed. Big rooms and nice shower
Bed very old and creaky. Biggest problem was the curtains were essentially see through and lets the light extremely easy, the owner and other people were very loud early in the morning that woke up each day, do not book here if you like a lay in.
Hello Dear Stephan Thank you for taking the time to share your feedback. We're happy to hear you enjoyed the location, spacious room, and that our team was helpful during your stay. We're sorry to hear that the bed and curtains didn't meet your expectations, and that noise in the morning disturbed your rest. Your comments are important to us—we're already working on improving the curtains and checking the bed for replacement. We'll also be more mindful about noise early in the day to ensure a more peaceful environment for our guests. Thank you again for staying with us, and we truly appreciate your honest input to help us improve. Safe travels! — Suresh, Hotel New Natraj 🌴
Hello Dear Stephan Thank you for taking the time to share your feedback. We're happy to hear you enjoyed the location, spacious room, and that our team was helpful during your stay. We're sorry to hear that the bed and curtains didn't mee… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewThe host is very kind and helpful! And the location is perfect!
Fear Jildou, Thank you so much for your lovely words and great scores for staff, location, comfort, and value for money! 🌟 We're really happy you enjoyed your stay. We also noticed the lower rating for cleanliness and facilities — we're sorry if anything fell short and truly appreciate your feedback to help us improve. Hope to welcome you again soon! – Sura, Hotel New Natraj
Fear Jildou, Thank you so much for your lovely words and great scores for staff, location, comfort, and value for money! 🌟 We're really happy you enjoyed your stay. We also noticed the lower rating for cleanliness and facilities — we're so… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewAmazing host. Great price and the location is 10/10 and perfect. Couldn’t recommend here enough! Good sized rooms and very clean. Still can’t get over how well priced this place is and how fab the location is.
Thank you so much for your amazing words! 😊 It truly means a lot to us. We're so glad you enjoyed the clean rooms, great value, and perfect location. You're always welcome back anytime—hope to see you again soon! 🌴✨
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewWhat a gem of a hotel! From the efficient check-in/check-out process, each moment was delightful. Also, the hotel has a very secure and safe environment I have stayed at a dozen hotels in uppuweli alasgarden beach road trincomalee srilanka. This was on the top of the list of best stays/experiences ever. The friendly and helpful staff were there for every need of mine. Thank you so much.
Nothing to be complaint about it totaly worth it
Hi Niroshan 😊 Thank you so much for your kind words and for taking the time to leave such a lovely review. It truly means a lot to us. I’m really happy to hear that your experience at our hotel stood out among the many places you’ve stayed in Trincomalee — that’s a big compliment! It was a real pleasure having you here, and I’m glad we got to connect during your stay. You came as a guest, but definitely left as a friend. Wishing you all the best until we meet again — our doors will always be open for you in Trinco! Warm regards, Sura Hotel New Natraj
Hi Niroshan 😊 Thank you so much for your kind words and for taking the time to leave such a lovely review. It truly means a lot to us. I’m really happy to hear that your experience at our hotel stood out among the many places you’ve stayed… Show more
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewIt’s well located and the rooms are reasonably spacious. The receptionist offered me lunch when I arrived and seemed like a nice guy
The property is not beachfront, as mentioned in booking.com. The beach is however very close. Keep that in mind. The non A/C rooms are extremely hot. I could barely sleep in mine. Please take a room with A/C because it’s a sauna in the dry season There are a lot of ants and insects coming into the room. I got a bit a few times throughout the night
Dear Nicholas, Thank you for choosing Hotel New Natraj for your stay in Trincomalee and for taking the time to share your feedback. I’m glad you found the location convenient and the room spacious. It was a pleasure to receive you personally and offer you lunch upon arrival — we always aim to make our guests feel at home. I'm truly sorry to hear that some aspects of your stay didn’t meet expectations. While our property is just 30 meters from the beach, I understand how the listing might have been a bit unclear, and I’ll work on making the description more accurate for future guests. Your comments about the non A/C room are also noted. Trincomalee can get very hot during the dry season, and I do recommend guests opt for an A/C room for better comfort. Regarding the ants and insects, we’ve already started taking stronger steps for pest control to ensure a better experience going forward. Thank you again for your honest feedback. I hope we’ll have the chance to welcome you back with a much more pleasant stay. Warm regards, Suresh Kumar The Buisness Owner – Hotel New Natraj, Trincomalee
Dear Nicholas, Thank you for choosing Hotel New Natraj for your stay in Trincomalee and for taking the time to share your feedback. I’m glad you found the location convenient and the room spacious. It was a pleasure to receive you persona… Show more
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewThe room was very spacious and a great location right by the beach. The owner was very friendly and helpful.
Dear Faye Thank you for your kind words! We're happy you enjoyed the spacious room and beachside location. Wishing you safe and wonderful travels ahead! Sura
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewVery lovely owner who gave us tips on what to do in the area. The room was great value. Had everything you need for a few nights stay. The location was great, very close to the beach and restaurants were right next door. Would stay here again.
Nothing
Dear Fia Thank you so much for your kind words and for taking the time to share your experience! We’re truly happy to hear that you enjoyed your stay with us and appreciated our location, hospitality, and the value we offer. It was a pleasure having you here, and we’re especially glad our tips helped you explore and enjoy Trincomalee. We look forward to welcoming you back for another memorable stay! Warm regards, Sura.
Dear Fia Thank you so much for your kind words and for taking the time to share your experience! We’re truly happy to hear that you enjoyed your stay with us and appreciated our location, hospitality, and the value we offer. It was a pleas… Show more
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewLovely guest house! The owners are incredibly helpful and kind - organising activities, Tuktuk’s and recommending what beaches to visit. One of us was sick while we stayed and they helped organise a Tuktuk and what dr to visit. Location was perfect! Right opposite the beach (30 second walk). The rooms are clean, beds are comfortable and the aircon works well. I stayed on as a solo female traveller and safety wise I would 100% recommend. Hopefully I can visit again one day ☺️.
Nothing!
Dear Juli, Wow – thank you so much for your heartwarming review! 🌟 It truly means the world to us. We're so glad to hear you had a wonderful stay and felt safe, comfortable, and well taken care of – especially when one of you wasn’t feeling your best. We always want our guests to feel like family, and it was a joy helping you explore the beautiful beaches and making sure you were well looked after. Your kind words about our rooms and location put a big smile on our faces. Being just a few steps from the sea is one of our favorite things too! 🌊☀️ We’d absolutely love to welcome you back one day – our doors (and hearts) are always open for lovely guests like you. Until then, safe travels and beautiful adventures! 💛 Warm regards, Sura
Dear Juli, Wow – thank you so much for your heartwarming review! 🌟 It truly means the world to us. We're so glad to hear you had a wonderful stay and felt safe, comfortable, and well taken care of – especially when one of you wasn’t feeli… Show more
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReally lovely staff! Helped me a lot to explore Trincomalee and they were really friendly and nice people. Perfect location also!
Hi Sara, Thank you so much for the sweet comment and the amazing 10/10—it truly means a lot to us! We really enjoyed having you here. You were such a lovely guest—always smiling, full of good vibes & energetic, and it was so easy to talk to you and understand you,It felt like having a friend around! I'm glad we could help you explore Trincomalee and that you enjoyed the location too. Hope our paths cross again someday. Until then, take care and keep that beautiful smile going! Warm wishes, Sura & the Hotel New Natraj Team
Hi Sara, Thank you so much for the sweet comment and the amazing 10/10—it truly means a lot to us! We really enjoyed having you here. You were such a lovely guest—always smiling, full of good vibes & energetic, and it was so easy to talk t… Show more
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewAmazing guest house, that has kind of an hostel vibes because of the common space. The location was really close to the beach, which was perfect. The room is very clean, the pillow super comfy too. We had very good sleep in that place The owner is also very friendly and helpful. He recommanded restaurant but also boat drivers to go snorkeling! We both really enjoyed our stay 😊
it was really nice
Dear Juli! Thank you so much for your lovely review! We're so happy to hear you enjoyed the vibes, the comfort of the room, and our beautiful location near the beach. It was a pleasure having you both with us, and I'm really glad the recommendations were helpful. Wishing you all the best in your travels and life ahead—hope to welcome you back someday! Warm regards, Suresh
Dear Juli! Thank you so much for your lovely review! We're so happy to hear you enjoyed the vibes, the comfort of the room, and our beautiful location near the beach. It was a pleasure having you both with us, and I'm really glad the recomm… Show more
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewFabulous location, extremely helpful hosts, really clean rooms. When we stayed we were the only guests, over the new year, but they were getting ready for the upcoming season. Nothing was too much trouble, and although there wasn't a kettle or fridge, they were happy to make me a cup of tea when I wanted one. They have big plans and I think that with their determination and talent they will have one of the best accommodation places in the area...
All good
Dear Allison, Thank you so much for your kind words and for taking the time to share your experience. It was truly a pleasure having you with us over the New Year. We're so happy to hear you enjoyed the location, cleanliness, and the service we strive to offer every guest. Your encouraging words about our future plans mean a lot to us—it’s feedback like yours that inspires us to keep improving and growing. We're working hard to make Hotel New Natraj a truly special place for travelers, and your support gives us even more motivation. All the very best for your travels ahead—enjoy beautiful Sri Lanka! And please don’t hesitate to contact us if you need any support during your journey. We’re always happy to help. Warm regards, Suresh
Dear Allison, Thank you so much for your kind words and for taking the time to share your experience. It was truly a pleasure having you with us over the New Year. We're so happy to hear you enjoyed the location, cleanliness, and the servi… Show more
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewSpacious and clean room, great location and friendly staff
Thank you for your valuable comment hear. have a nice journey
Reviewed: 27 March 2025 · Stayed in March 2025
Verified reviewvery polite staff and administrator. rooms are clean and cozy. incredibly close to the beach. will definitely return to this hotel and recommend it to everyone to visit
Thank you so much for your kind words and recommendation! We’re delighted to hear that you enjoyed our clean and cozy rooms, as well as our friendly staff and convenient location near the beach. It was a pleasure hosting you, and we truly appreciate your support. We look forward to welcoming you back for another wonderful stay at Hotel New Natraj! Safe travels until then. SK.
Thank you so much for your kind words and recommendation! We’re delighted to hear that you enjoyed our clean and cozy rooms, as well as our friendly staff and convenient location near the beach. It was a pleasure hosting you, and we truly a… Show more
Reviewed: 10 August 2024 · Stayed in August 2024
Verified reviewGreat spot as in very close to beach. 3 minute walk away. Quiet, cool. Very humble and understanding and accommodating hosts
Thank you so much for your valuable review.glade that you had agood time at our place. your comfort is our priority,pls welcome again. Best regards SK Host from January 2025