"I had a pleasant experience at Mount End Hotel Nuwara eliya . Hot water was available, though it took a little while to warm up. The room was generally warm, but at times felt a bit drafty. Despite these minor points, the staff were incredibly friendly and approachable. Their genuine hospitality truly made up for any small inconveniences, and they were always willing to help with a smile." Highly recommended

Stayed in June 2025

We were greeted by the staffs very warmly. Everyone was always ready to offer their assistance. Room was clean. We were offered to choose best view. Bathroom was vast. The view from the balcony was breathtaking. Food was yummy. Every meal was prepared, and delivered lovingly. We loved the chilly weather of Nuwara Eliya. The heater in the bathroom helped. There was an extra blanket if we were needed. Overall it was an amazing experience. Would definitely recommend.

Stayed in December 2024

It was very cold we need extra blankets, the room had a strong smell of humidity. A bit away from everything.

Size of the bedroom, confortable beds, nice breakfast, nice view

Stayed in December 2024

Food

Location newly built

Stayed in December 2024

Location was not nice as we hope and there wasn't a mirror in the room

Breakfast was tasty and healthy.Staff also very friendly and supportive.And also room was clean and comfortable.

Stayed in October 2024

TV connection was interrupted.

Superb Cleanliness Owner is very friendly. Tasty food worth for money. Nice balcony view.

Stayed in May 2024

As the property is newly open, there are some improvements to be done. Should place some chairs to the balcony.

The owner and the Staffs are very help full. Foods was tasty. Large Balcony with nice view.

Stayed in March 2024

Location OK, Needs more cleanliness. Bad smell coming like not use long the room.

Stayed in May 2025

Very poor WiFi, lots of bugs and insects inside, very very humid and mold several places. Weird smell in the rooms. Looked a lot more nicer and modern on the photos online.

Quiet location, super-friendly and helpful staff.

Stayed in December 2024

Water in shower ranged from cold to lukewarm. In a cold place this is really not acceptable. Wifi didn't work. A group was making music loudly on the second floor and this lasted until 11 pm. Breakfast was very average. These are all fixable things. If the owner/manager gives attention to this I would recommend this as a good, clean and value for money place to stay. I loved being welcomed by a friendly dog on arrival.

The management and staff are friendly and the hotel is not bad in terns of infrastructure

Stayed in December 2024

Absolutely clean and location of the property is really relaxing

Stayed in October 2024

There was no hot water available. When we contacted the hotel staff, the hot water would only come for about 5 minutes and then stop. There were no heaters in the room, and we had to wait 8 hours to get a heater. They also charged extra for the heaters. I had booked a total of 4 rooms, but when we arrived, only 2 rooms were available. The staff informed us that some of the owner's friends had arrived. After 3 hours, they provided us with another room, but we had to wait another 9 hours for the 4th room. By that time, we had already settled into the 3 rooms and informed them that we no longer needed the 4th room. They agreed to this. However, they later claimed that they had to pay a commission to Booking.com and tried to charge us an additional 18%. It is the hotel's responsibility to pay the Booking.com commission, not the customers. I do not wish to be overly critical, but I cannot recommend this establishment. Nuwaraeliya typically experiences cold weather, and without hot water, it is difficult to shower comfortably.

Rooms were clean. Location is good.

Stayed in August 2024

They don't have Heaters and hot water. Rooms are so cold. Also they have a very small menu for dinner and breakfast. Most items are not available 😕

Stayed in July 2024

Great room with huge beed, huge bathroom. Our Host was nice and helpfull. Breakfaat was really delicious. I want to recomend this hotel to everyone.

Stayed in March 2024

Very friendly staff and room is very clean.

Stayed in April 2024

A calm place Very nice clean place

Stayed in April 2024

All good

Brand new !! 11 nights in Sri Lanka and this was the best in terms of cleanliness. But first of all an amazing location . Lovely village situated 2100 meters above see level. Great area for hiking.Fresh and chilly at night. Nice breakfast. Friendly management. I found Nuwara Eliya far more charming than Eliya.

Stayed in March 2024

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Stayed in December 2024

There are no comments available for this review

Stayed in January 2025

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Stayed in November 2024

There are no comments available for this review

Stayed in December 2024

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Stayed in December 2024

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Stayed in November 2024

There are no comments available for this review

Stayed in November 2024