The 8-bed attic room setup could be improved in terms of bathroom accessibility. Currently, there are two toilets, one shower, and one sink, but access to both toilets is only possible by passing through the shower area. This means if someone is using the shower, no one else can access the toilets or the sink, which causes delays—especially in the morning or at night when multiple guests are trying to get ready. A better arrangement would be to separate the shower and sink from the toilet area, allowing one person to use the shower, another to use a toilet, and a third to use the sink for brushing teeth or shaving. This small redesign would greatly improve convenience and reduce waiting time for guests.

I really liked the location, the beautiful views, and the antique-style setup. The view rooms, especially in the attic, offered a stunning sunrise with mist-covered mountains, creating a peaceful and scenic atmosphere. The attic setup felt like a cozy camping experience, and the rooms were spacious and comfortable—even the kids had a great time. I liked the friendly and helpful staff—they were always responsive to our requests and did their best to assist us promptly, which made our stay even more comfortable.

Stayed in July 2025

The staff was friendly, It was worth for the price, and in a great location. Breakfast is excellent I can recommend it for a family vacation

Stayed in July 2023

The hotel has a really nice view on the city. It had a bug terrace, the breakfast was good and the staff friendly.

Stayed in April 2023

a bit cold in the room, not enough of hot water for two, but it wasn’t a big of a deal.

staff was really heart welcoming ! we felt like home. good breakfast and dinners they have

Stayed in March 2023

Helpful staff. Tasty food. Nice room for 4 people family. 2 big double beds. Very comfortable.

Stayed in December 2022

Dust everywhere, stains in the sheets, very little hot water. We've had much, much better stays for the same money in Sri Lanka. Quite far up the hill, and not really in a great location too.

Stayed in March 2025

On arrival the room was dirty and we believed the sheets hadnt been changed since the last guests. After some convincing we managed to get the sheets changed. And our local guide was able to communicate to the owner to clean the room. The hotel has potential but the housekeeping let's it down. Since booking the hotel... we've read somebody else had a similar experience 1 week ago.. due to our lack of faith in the general care and cleanliness we decided not to eat at the hotel.

Rooms were comfortable. View good.

Stayed in August 2023

Less staff

Structure arrangements

Stayed in August 2023

The bed had crumbs and stains, the whole place did not feel clean and the manager was difficult to communicate with.

The building is modern and there is a nice view from the windows.

Stayed in July 2023

literally everything

nothing, worthless. Mold everywhere, dust on the floor, bathroom still dirty, hair in the bathroom. Bad manager, he knows nothing to tell you. Booked for 6 people but can only sleep 5 people. Have to pay extra room. 😡😡😡😡😡😡

Stayed in July 2023

at 7 am someone was trying to open the rooms door while we’re sleeping

Stayed in July 2023

I recently had the pleasure of staying at the Manuka Hillwood Hotel during my trip to Nuwara Eliya, Sri Lanka, and it was truly a delightful experience. The hotel's location is perfect for those seeking a peaceful retreat away from the bustling city, surrounded by lush greenery and breathtaking views of the hills. The hotel's architecture and interior design have a classic colonial charm, which adds to the overall ambiance of the place. The staff was warm, welcoming, and attentive from the moment I arrived, ensuring a smooth check-in process. Throughout my stay, they were always ready to assist with any inquiries or requests, making me feel well taken care of. My room at the Manuka Hillwood Hotel was comfortable and well-appointed, offering all the necessary amenities for a pleasant stay. The bed was cozy and provided a good night's sleep, and the ensuite bathroom was clean and spacious. Moreover, the room's large windows allowed me to wake up to stunning panoramic views of the surrounding hills every morning. One of the highlights of my stay was the delicious food served at the hotel's restaurant. The on-site dining experience was exceptional, offering a variety of Sri Lankan and international dishes. The meals were prepared with fresh, locally-sourced ingredients, and the flavors were truly delightful. The restaurant's setting, overlooking the hillside, created a serene atmosphere that complemented the dining experience. The hotel's well-maintained garden provided a serene spot to relax and take in the natural beauty of the area. Additionally, the terrace area offered a perfect vantage point to enjoy the stunning sunsets over the hills, making it a memorable and peaceful experience. Manuka Hillwood Hotel's location is ideal for exploring the attractions in Nuwara Eliya. It's within a short drive from popular places such as Gregory Lake, Victoria Park, and the scenic tea plantations.

Stayed in July 2023

Property is located in the best location in Nuwara Eliya, its uphill and extremely quiet place just few minute walk from city. This is truly a place for family and friends. Rooms are big with comfortable beds, we have been greeted by hotel manager Ruwan, he is an excellent host and friendly personality. Best thing about the hotel is its near the lake and accessibility to all known famous excursions are just minutes away which saves your travel budget and moreover its uphill location gives a true nature breeze and soothing birth music in the morning.

Stayed in July 2023

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Stayed in June 2025

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Stayed in August 2023

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Stayed in July 2023

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Stayed in July 2023

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Stayed in July 2023

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Stayed in April 2023

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Stayed in January 2024

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Stayed in January 2024

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Stayed in July 2023

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Stayed in March 2023