Shangri La, No.02, Mahamaya Mawatha, 20000 Kandy, Sri Lanka
Based on 184 hotel reviews
8.5Cleanliness
8.4
Comfort
8.4
Location
9.2
Facilities
8.2
Staff
9.6
Value for money
8.9
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 September 2025
Brogan
AustraliaNothing
Very comfortable and situated right next to the lake. The ladies who run the hotel are so wonderful and make you feel right at home. They were really accommodating to my dietary requirements for breakfast and there was so much food. The lady who runs the hotel was incredibly helpful when I was booking my tuk tuk to the train station too, speaking with the driver to make sure they knew where they were going and ensured I got off safely.
Stayed in September 2025
Reviewed: 24 August 2025
Anna
RussiaBUT!!!!! Next to the guesthouse there is a resto with very loud music, so i could not sleep until 3am. Maybe because it was Friday and Saturday, but it definitely made the stay bad. + Booking gave me a discount, that is why I booked this place, but in the end they charged me without this discount and since ladies do not speak English, and the bill was done by owner, I had to pay what they asked for me. Bad experience in terms of it.
Ladies who work there are very nice and ready to help, wonderful, thank you! location and rooms are good! Breakfast is great
Stayed in August 2025
Reviewed: 12 August 2025
Pavla
Czech RepublicVery friendly and kind hosts, who helped with everything we needed, we felt really welcomed here. Good home made breakfast
Stayed in August 2025
Reviewed: 10 August 2025
Gianluca
ItalyNothing
We stayed in this guesthouse for two nights during the Esala Perahera, and it has been absolutely comfortable and welcoming! The room itself was clean and comfortable, and the toilet was definitely spacious. Thumbs up for the mosquito net, which is always a must in sri lanka! It has a super convenient location: one-minute walk from the lake, and just a few minutes tuktuk ride to the centre. The breakfast was good, abounding and varied. A special thanks to Kush, the host, that has always been so available and nice to us! My friend started to have a minor issue, and Kush didn't hesitate to help us find the best clinic and contact the best doctor for us! We also had the chance to meet her husband, who happened to be a hatha yoga teacher: definitely advice to do a lesson with him!
Stayed in August 2025
Reviewed: 20 July 2025
Susan
United KingdomI had a frog in my bathroom! But my husband released it back to the garden! It is a tropical country!
A little haven of traditional calm with lovely gardens and heaps of Kandyan artefacts. Fascinating and friendly hostess. Excellent location just a short walk from everything. Delicious traditional Sri Lankan breakfast - great value
Stayed in July 2025
Reviewed: 9 June 2025
Jente
BelgiumVery cozy place (if you’re looking for the Kandiest place in Kandy, I would presume this is it), great location super close to the lake, very friendly host and very helpful. They also organize yoga sessions.
Stayed in June 2025
Reviewed: 27 May 2025
Lori
United StatesThe owner/host was so helpful. She definitely went above and beyond. Comfy bed, gorgeous artwork and sculptures, great hot shower. Loved the location so close to Kandy Lake and the tea service.
Stayed in May 2025
Reviewed: 11 May 2025
Monika
GermanyThe staff is very friendly and helpful. The host also offered me to practise yoga on the terrace. In addition,they can also organise eco-friendly tours (hiking,ayurveda...). With regard to the food,the breakfast was amazing. Since I stayed for 1 week,they even once cooked a delicious dinner for me. I also very much liked that there is an area where one can sit outside.
Stayed in May 2025
Reviewed: 6 May 2025
Michael
GermanyOpening and closing the shower need a look at!!!
Atmosphere in the house was really traditional. The host was very kind. Nice breakfast
Stayed in May 2025
Reviewed: 3 May 2025
Dagmara
United KingdomIt's a great value for money, we liked the place very much.
Lovely set up, great breakfast and lovely restaurant and tea place just next door. Very cute resident dog 😂
Stayed in April 2025
Reviewed: 22 April 2025
Kelly
New ZealandThe room was smaller than we expected, our judgment was out on how much luggage we have.
The host was charming and the house was very traditional. The breakfasts were delicious and served on a beautiful patio area.The location was near to town.
Stayed in April 2025
Reviewed: 20 April 2025
Aleksander
PolandI have no reservations. For some people perhaps the noise from the club which is nearby.
The interiors are decorated with great artistic flair. Breakfasts are delicious and in a very pleasant setting.
Stayed in March 2025
Reviewed: 12 April 2025
Raphael
Sri LankaI had a wonderful stay at this gorgeous, tastefully decorated, well-located home in Kandy. The owner is very kind and accommodating and speaks perfect French and English. There is a very good restaurant right next door. I wish I could have stayed longer than one night!
Stayed in April 2025
Reviewed: 4 April 2025
Pamela
United Kingdomwe absolutely loved our stay in the beautiful 200 year old Traditional Kandy House. it's a real treat - the architecture and artwork is lovely, the bedrooms and communal lounge and patio really pretty, and breakfast delicious with something different every day. it's rare to find this authentic experience for the price! Kush looks after you beautifully as do the lovely ladies in the team at the house. we also loved our spa treatments and fabulous trek arranged with them. the location is great, just 15 to 20 minutes walk into town along the quiet side of the lake. we were sad to leave - would have loved to do more trekking, do a cookery course and, of course, indulge in another spa day. i hope we'll be back one day!
Stayed in March 2025
Reviewed: 24 March 2025
Pravashanee
United KingdomThe host is wonderfully warm and friendly, also very relaxed and accommodating. The gave us advice on how to enjoy the afternoon. We offered a huge generous breakfast. The shower was a amazing hot with good pressure. A lovely stay , we will be back.
Stayed in March 2025
Reviewed: 14 March 2025
Günter
GermanyThe hosts were very helpful. I felt at home and extended my reservation. Highly recommended!
Stayed in March 2025
Reviewed: 11 March 2025
Anja
Slovenia/
I had a nice room here, with AC. It was comfortable and it had hot water in the shower. The breakfast was big, traditional. I loved it. Also a good location by the lake.
Stayed in March 2025
Reviewed: 10 March 2025
Bogacka
United KingdomNot a huge issue but ants in the bathroom, they don't really go to the bedroom tho, also, after shower, as there is no glass, the bathroom floor gets really wet. Regardless of that small things I would stay there again.
Good location, still close to centre (15-20 min walk) but away enough from traffic of the city. Tasty breakfast and coffee / tea on arrival. Really lovely and accommodating staff, will make you feel like at home. Unique building with traditional furniture and feel to it.
Stayed in March 2025
Reviewed: 1 March 2025
Flash
United KingdomAuthentic lovely guest house in The heart of the city and perfectly away from hussle. Great staff filling and tasty breakfast. Great value for money. Thank you all .
Stayed in March 2025
Reviewed: 27 February 2025
John
AustraliaIt is hard to think of anything negative to say about this place. The house is historical, with beautiful traditional and artistic decor. The rooms were large, classic bedrooms, with a high ceiling and reliable hot water. The owner and staff were very friendly and helpful. They helped me prepare some medicine I had obtained because I was unwell, and adjusted the breakfast to meet my dietary requirements (gluten-free). The atmosphere was also nice, with it being easy to chat with the other friendly guests at meal times. The location is good - fairly close to the main sites but just far enough away to be out of the tourist crowds of the centre itself.
Stayed in January 2025
Reviewed: 19 February 2025
Adrian
United KingdomAttentive staff
Stayed in February 2025
Reviewed: 12 February 2025
Max
Germany- facilities are a bit old (but functional) - can't open any window - music/bass from club across can be heard until ~11pm
- good location - good breakfast (served in nice Café just next door) - very few mosquitos - comfy bed Recommendations: if you like hiking, do the Pekoe trail Part 1. I liked the "no name"-restaurant close-by (however, bring some time).
Stayed in January 2025
Reviewed: 11 February 2025
Niamh
IrelandThe house is in a really good location with a lovely walk along by the lake into the centre of Kandy. The breakfast was delicious and the host was very friendly!
Stayed in February 2025
Reviewed: 11 February 2025
Kim
AustraliaBeautiful house that is over 200 years old. Very cool, airy bungalow furnished with traditional furniture and art. It's been passed down through the generations and gives an intimate sense of the local history and culture. Kush the owner runs it well with the three ladies who cook wonderful meals. She teaches French language and literature and can tell you fascinating stories about her family and home. Very kind and generous lady. Thoroughly enjoyed our stay.
Stayed in February 2025
Jimbaran, Indonesia
Dijon, France
Pyrgadikia, Greece
Cerretto Langhe, Italy
Manta, Ecuador
Durg, India
Lymington, UK
Kandy, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content