Opiniones del Heritance Kandalama 5 estrellas

Dear Galindo …..We’re delighted to hear you enjoyed the breathtaking views, the food, and the family-friendly atmosphere. We’re especially glad your children were entertained by our curious little visitors on the balcony, they do love making an appearance. We hope to welcome you and your family back soon for another lively and relaxing stay. Warm regards, General Manager

Dear Galindo …..We’re delighted to hear you enjoyed the breathtaking views, the food, and the family-friendly atmosphere. We’re especially glad your children were entertained by our curious little visitors on the balcony, they do love makin… Mostrar más

Dear Giovanna,….Thank you so much for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed the breathtaking views, especially from our a la carte restaurant, and that you found the location and design of the hotel to be a real dream. Our goal has always been to create a space where nature is at the forefront, and we’re happy you were able to experience that beauty. We do apologize that some aspects of the facilities didn’t meet your expectations. We’re constantly working to improve our amenities and property, though our design concept embraces a balance between modern comforts and retaining the charm of our original, minimalist design. We truly value your constructive feedback as it helps us with future improvements. We would love to welcome you back for another relaxing stay surrounded by nature. Warm Regards, General Manager

Dear Giovanna,….Thank you so much for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed the breathtaking views, especially from our a la carte restaurant, and that you found the location and design of … Mostrar más

Dear Fabiana…. Thank you for your kind words and for describing our property as a magical place—we truly appreciate it. We’re also grateful for your honest feedback regarding the food and cocktails. Striving to align every aspect of the guest experience with the beauty of our surroundings is a priority, and your comments serve as a valuable reminder that there’s always room to enhance what we offer. We’ll review this with our culinary and beverage teams to ensure the quality meets the high standards you expect and deserve. We hope to welcome you back in the future and provide an even more seamless experience. Warm Regards, General Manager

Dear Fabiana…. Thank you for your kind words and for describing our property as a magical place—we truly appreciate it. We’re also grateful for your honest feedback regarding the food and cocktails. Striving to align every aspect of the gue… Mostrar más

Dear Adrian …..Thank you so much for your kind words. We're thrilled to hear that Heritance Kandalama was the highlight of your stay in Sri Lanka. It truly warms our hearts to know that you had such a wonderful experience with us. We hope to welcome you back one day and continue to provide you with memorable moments. Thank you for choosing our property. Warm Regards, General Manager

Dear Adrian …..Thank you so much for your kind words. We're thrilled to hear that Heritance Kandalama was the highlight of your stay in Sri Lanka. It truly warms our hearts to know that you had such a wonderful experience with us. We hope t… Mostrar más

Dear Pedro, Thank you for your detailed feedback! We’re delighted to hear that you enjoyed our buffet breakfast, the multiple pools, and the serene jungle views. It’s also great to know that you found our hotel to be a wonderful place to stay while exploring the Sigiriya area. We appreciate your note about the pool area occasionally being crowded. We’re always working on improving our guest experience and will look into ways to better manage the space and ensure a peaceful environment. Thank you for recommending us, and we look forward to welcoming you back in the future! Best regards, General Manager

Dear Pedro, Thank you for your detailed feedback! We’re delighted to hear that you enjoyed our buffet breakfast, the multiple pools, and the serene jungle views. It’s also great to know that you found our hotel to be a wonderful place to s… Mostrar más

Dear Pedro, Thank you for sharing your experience with us! We’re thrilled to hear that you enjoyed the buffet breakfast, the various pools, and the peaceful atmosphere of the hotel. It’s also wonderful to know that you appreciated the rooms with jungle views. We appreciate your feedback regarding the occasional crowding at the pool. We’re always looking for ways to enhance our guests' experiences and will take your comments into consideration. We hope to welcome you back for another memorable stay! Best regards, General Manager

Dear Pedro, Thank you for sharing your experience with us! We’re thrilled to hear that you enjoyed the buffet breakfast, the various pools, and the peaceful atmosphere of the hotel. It’s also wonderful to know that you appreciated the room… Mostrar más

Dear Edgardo…..Thank you for sharing your experience with us. We are pleased to hear that you enjoyed the tranquil ambiance and stunning views at our location, despite the warm weather. Your feedback regarding the food and service at the pool area concerns us, and we sincerely apologize for any disappointment it may have caused. We take your comments seriously and will be discussing them with our culinary team to ensure improved offerings in the future. Additionally, we recognize the significance of ambiance and decor in enhancing our guests' overall experience. Please rest assured that we are actively working on enhancing the aesthetic appeal of our facilities to create a more inviting and visually pleasing environment. Your feedback is invaluable to us as it helps us identify areas for improvement and continues to enhance the overall guest experience. We sincerely appreciate your patronage and hope to have the opportunity to welcome you back in the future for an even more enjoyable stay. Thank you once again for choosing to stay with us. Best regards, General Manager

Dear Edgardo…..Thank you for sharing your experience with us. We are pleased to hear that you enjoyed the tranquil ambiance and stunning views at our location, despite the warm weather. Your feedback regarding the food and service at the po… Mostrar más

Dear Ander, Thank you for your positive review, we are glad to know that the ambiance and nature delighted you during your stay. Our buffet offerings are carefully chosen and prepared to our guests’ expectations and we are truly sorry that you had a negative experience. Customer feedback is necessary to move forward in improving our service and we assure you that every effort will be made to bring our product service to expected standard. We sincerely hope that that you will visit us again in the future. Best Regards Asela Wavita General Manager

Dear Ander, Thank you for your positive review, we are glad to know that the ambiance and nature delighted you during your stay. Our buffet offerings are carefully chosen and prepared to our guests’ expectations and we are truly sorry that … Mostrar más