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Reviews of Heavens Door Guest Inn

8/1 Vidyartha Mawatha, 20000 Kandy, Sri Lanka

#257 of 283 B&Bs and inns in Kandy

Guests' Choice

Review Score

Based on 34 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.8

  • Location

    7.3

  • Facilities

    8.0

  • Staff

    9.0

  • Value for money

    7.9

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Showing 1 - 25

  • Reviewed: December 30, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    NA

    I really liked the stay at Havens door guest inn. People are very friendly and helpful

    Stayed in December 2024

  • Reviewed: July 17, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night

    Access to the property is a bit difficult.

    The host was very helpful and provided everything needed. Served a good breakfast.

    Stayed in July 2024

  • Reviewed: November 24, 2023

    9.0
    All good nice breakfast.
    • Leisure trip
    • Couple
    • Comfort Triple Room with Shower
    • Stayed 2 nights
    • Submitted from a mobile device

    I liked the place,and would stay again.But not suitable for disability problems?

    Very good value

    Stayed in November 2023

  • Reviewed: August 31, 2024

    5.0
    Fair
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing special.

    Stayed in August 2024

  • Reviewed: June 14, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Comfort Triple Room with Shower
    • Stayed 4 nights
    • Submitted from a mobile device

    The room was spacious and room was equipped with the essentials . The bathroom was clean service was excellent. The staff were friendly, attentive, and quick to respond to requests.Overall, the room was clean and well-maintained and the Location was good and quiet. Considering the amenities, service, and location, I found the room to be reasonably priced.

    Stayed in June 2024

  • Reviewed: May 30, 2024

    10
    Exceptional Stay
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Amazing scenery and wonderful people!!!

    Stayed in May 2024

  • Reviewed: May 15, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing at all.

    A nice spot up on the hills. A great room with aircon, a table and chair (sometimes hard to find), nice big bed, hot shower and spotlessly clean. Very good value. The hosts were extremely welcoming and went out of their way to help me with various things. Extremely kind.

    Stayed in May 2024

  • Reviewed: March 2, 2024

    1.0
    Don't go there
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Well first, the location is hard to find because it's in a shady part of the town and they don't have any signs for their house. You have to go up the hudge stairs (I also added a photo) and then turn left. This is a guesthouse so the family is living downstairs, upstairs they have rooms for tourist. They know english language but they are just getting a hold of the app and booking - nothing serious. The rooms oh god. They look nothing like the pictures, maybe they looked like that 10 years ago or even more. There is mould everywhere, including matress and coushins.. There were ants everywhere and the bathroom is literally falling apart. The toilet seat is also mouldy (???). We wanted to stay there but then we saw a cockroach coming from the sheets and went out the same night. We went to Janora Hills instead and boy do I have to say that was a relief. Tourist scam? Yeah maybe. But they have a problem with mould in Kandy...it's everywhere so watch out :)

    I guess I could say nothing...maybe flexibility of the owners.

    Stayed in February 2024

  • Reviewed: February 14, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Very difficult to find the location. And a bit far from the center and restaurants. Room has some mold on the walls. Bathroom was very badly cleaned after previous guest.

    Stayed in February 2024

  • Reviewed: February 1, 2024

    3.0
    My overall experience during my stay was negative
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night

    Unfortunately, issues with the room, private balcony, safety, and overall experience, including a lack of privacy due to visible holes in the door and insufficient soundproofing, significantly impacted my stay negatively

    The sole source of satisfaction during my stay lies in the sense of freedom afforded and the captivating view of the city at night, providing moments of solace and appreciation amid other challenges

    Stayed in January 2024

  • Reviewed: January 29, 2024

    6.0
    Okay
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The owners were lovely and got my room ready very quickly as i booked 10min before showing up

    Stayed in January 2024

  • Reviewed: December 24, 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good friendly owner

    Stayed in December 2023

  • Reviewed: December 7, 2023

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The place looked bad and not like the pictures

    Stayed in December 2023

  • Reviewed: November 5, 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    There are steep steps from road to property , we have to use it to reach the property. As I travelled with my kids and parents it was very bad experience for me . As there is raining whether day and night it was scary to use it each time. And in the night there was no lighting in that area , so while using that steep steps we have to use our mobile phone torch to see the path properly. It was very bad experience for us. There was no continuous hot water supply. As there is rainy cold whether that we experienced , it was very difficult to manage without continuous hot water supply. They supplied us additional electric kettle to boil water and use for washing . The lighting inside the family room was very poor. There is a drainage problem in the attached bathroom in the family room. So once someone use it , water was overflowing.

    Near to maligawa, town , bus and railway stations Can find pick me tuk easily. Owners are good.

    Stayed in November 2023

  • Reviewed: October 31, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Extra friendly owners Tastiest breakfast Recomended to visit 10/10

    Stayed in October 2023

  • Reviewed: October 29, 2023

    2.0
    Very Poor
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hot water facility not working, properly. & there is no any walk in shower as room description.

    There was a bath tub.

    Stayed in October 2023

  • Reviewed: October 29, 2023

    2.0
    Steps to the heaven are steep!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 1 night

    Discrepancies on the amenities provided including that of air-conditioning and the inclusion of my daughter in the stay. The lack of clear directions or a name board made locating Heavens Door Guest Inn a bit of a challenge. This omission made finding the inn more complicated than it should have been, especially after a long journey to Kandy. Furthermore, there are steep steps leading up from the road to the inn.

    First and foremost, if you are a solo traveler, you may find Heavens Door Guest Inn to be a suitable option. However, if you are traveling with family or a group, be prepared to encounter some challenges.

    Stayed in October 2023

  • Reviewed: October 25, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Great service, owners are very accommodating. Excellent location, close to Kandy town

    Stayed in October 2023

  • Reviewed: October 23, 2023

    7.0
    Stay was good as host was very nice and kind
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hot water issue

    People were kind

    Stayed in October 2023

  • Reviewed: August 24, 2025

    7.0
    Good
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: April 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: December 5, 2023

    7.0
    Good
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: November 6, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: October 8, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2023

Showing 1 - 25

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