Reviews of Elephant Arcade

Great location, the rooms are clean and comfortable. The swimming pool is great when coming back from a safari. The safari which was actually organised by elephant arcade was excellent, comfortable cars and very good packed breakfast and lunch. The restaurant is really good as well. Amazing staff! I totally recommend this place!

Wonderful place and relax for family and friends

They asked us for breakfast and they didn't say the price they got us 12000 RP breakfast for 7 people

Super place, nice staffs, especially lunch is very taste and traditionals

Location is so far

Beautiful place, nice clean rooms, calm garden, great food! Very nice stay, would recommend.

Good

All Good

Very friendly greetings from the Staff.

Fraindly Owner, kind & helpfull staff, more space for relax. I am happy with envirement and facilities. Staff help me to comming and departure times.

All food are very good

Beautiful location, friendly staff, friendly owner

The room is quite spacious. It's the biggest room we've stayed in the whole Sri Lanka trip. The staff were very friendly. They helped us to prepare the other morning's breakfast package for the Safari tour. We left for the Safari at 5:30a, our breakfast had been there ready. It's at the end of a small village road, and there's a pond in front of the hotel. It's quiet.

It'd be more pleasant if we were not pushed by the staff for leaving comments for their hotel. If we feel somewhere is worth a good comment, we will do so at our own pace.

There were 4 friendly dogs on the property and we adored them. The lake in front of the property was beautiful. We chose this property because it was in a remote area and far from town.

We booked a family room with lake view but was given a room at the back of the property with no view at all. The manager on site called the owner (who was away) and she said I could see the lake if I walked to the lobby! She then insisted that a local family who had already checked into the only family room with lake view to MOVE OUT!. Of course I refused! She then extended a discount which she later retracted, insisting that I had misunderstood my booking. There were missing amenities in the room and when I highlighted it to the owner, she insisted I was looking at the wrong Booking.com page. Talk about blatant denial. The air-con in the room made a thumping sound which disrupted our sleep. I booked a safari with the owner weeks in advance but there were miscommunication between the owner and manager on site. The first thing we arrived, he asked if we were booked on any safari! The manager also asked us to wake up at 5am for the safari but tea/coffee was only served at 530am. And the takeaway breakfast was only ready at 545am. We could have slept for another 30 mins. The swimming pool needed to be cleaned.

Location

Cleanliness and room facilities

Wonderful guesthouse with a relaxing atmosphere, a beautiful pool, delicious meals, and stunning lake views. Dennis is amazing – dedicated, energetic, and always kind and helpful. Highly recommended!

Not close to the city center, but if you're looking for peace, nature, and a lake, this is definitely the place.

Quiet, clean place, with beautiful view on the lake. Tucans are resting on nearby trees. Lovely, friendly hosts, who will arrange you a tasty breakfast for safari, as well as everything you would require :)

Advantage and disadvantage is large distance from amenities such as shops etc. Have your snacks prepared and it would be perfect!

Very nice comfortable house rooms, pleasant view, beutifull birds around singing. Peacefull place with very kind and helpfull people take care of you. Lots of animals around, monkeys jumping on the trees ( but not disturbing) peacocks running, squirrels etc The food is very good - u have to try breakfast and dinner. Hightly recommend

Very friendly staff and clean and spacious rooms.

What a beautiful hotel! We spend one night driving b35. Wonderful views, lovely pool and the room is giant and super clean. The beds were the most comfortable during our trip. The family is really lovely and friendly. They Made us delicious dinner and breakfast and helped us with our tuctuc.

No wifi

Very kind and welcoming hosts, lovely room with ample space for two couples. Spacious and clean bathroom with great shower. The host catered for our doetary requirements and we can say without a doubt it was one of the best meals we have eaten in all of Sri Lanka. We also loved the complimentary tea. Istuti

wonderful stay, we were welcomed like family. very comfortable room with fan and air conditioning, large, in very good condition and large and very clean bathroom. Quiet place immersed in nature, pleasant swimming pool. perfect if you have a vehicle. otherwise the manager can take you to the bus stop by tuktuk, practical. The meals were excellent and plentiful especially the curry and Sriyani make also special dishes for my children.

Rien

Very good location, the staff was also very good and polite, the room was neat and clean, the view was 360 degrees, the food was nice, and the staff prepared good Vegetarian food for us. enjoyed the stay very much.

There was no hot water provision and there were no blankets provided by the hotel, actually, there were no blankets in the hotel, on requesting the staff they gave us bed sheets.