Reviews of Crystal Sands Hikkaduwa 5 stars
503 Galle Road, 80240 Hikkaduwa, Sri Lanka

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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewThe view , the room
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewEverything was great, the people were helpful
Nothing
Reviewed: 31 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewFully equipped packed by all luxury facilities & amenities. Beautiful setting backed by friendly staff. magnificent view of the Indian ocean, direct access to clean & lonely beach. In room plunge pool experience was excellent.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewTop class property with all facilities possible. The housekeeping staff is especially nice and they go out of their way to make you comfortable.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewExcellent facilities.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewFantastic, lovely view and setup. Truly a villa in the sky. Suite filled with amenities.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewAmazing customer service from the time we entered. Beautiful view and the plunge pool was amazing. 😍 Anything we needed was a phone call away. Wish we could stay longer. Will definitely come back.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewCrystal Sands offered a beachfront view and good breakfast. The main pool had a beautiful view and the private plunge pool also provided a good option. Housekeeping was very good, especially Dileepa and Shammi. Restaurant food and drink was also good.
The furniture and bathrobes were a little worn and had some staining. Guests should note that morning pool access may be interrupted by breakfast service.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewNicely decorated and spacious appartements Great staff Seaview Very good restaurant
Minor detail: noise insulation could be better
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewVery average hotel and location is not good. Feels more like Air bnb
Everything
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewView and the amenities of the hotel were splendid.
Breakfast buffer could use some improvement
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewAmazing view, clean and modern, good breakfast, good kitchen with washing machine and dryer. very attentive personnel.
Location is bit isolated, jacuzzi is cold, using the stoves is estra charge. Pricy restaurant, But overall great stay.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewWe visited Crystal Sands for a day stay and had such a pleasant experience! The staff were extremely kind and helpful throughout our time there. We booked the 3-bedroom apartment Surf Suite, which was spacious, comfortable, and offered stunning beach views. The food was delicious, perfectly suited to Sri Lankan taste buds, and always served on time. We really appreciated the prompt cleaning service and the staff’s attention to detail. A beautiful location with great service — we would definitely visit again!
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewVilla.
Breakfast
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewWe as a three bedroom apartment. Was spacious and had a washing machine which was an added bonus at the end of the trip. Food was delicious. Staff were very friendly.
Only two room cards for 6 people. We asked for more but they didn’t have any. Location is not central Hikkaduwa but it was ok.
Reviewed: 13 July 2025 · Stayed in June 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified review