Good quality and spacious rooms - very comfortable large double beds & modern bathrooms. Very clean. The staff were sweet and helpful and put us in touch with a driver who helped us get around. The breakfasts were good.

Stayed in August 2025

Nothing

Location fabulous perched on top of the hill and views were fantastic. Lovely property and the owner had a good knowledge of the area. Breakfast and Dinner were very good

Stayed in May 2025

Nothing!

I absolutely loved Cottage San Francesco. I had only booked for one night and extended my stay because of how much I enjoyed it. I spent quite a long time researching hotels in the area before booking this one, but genuinely don’t waste your time looking elsewhere and get this one booked - it is wonderful! The beds are so premium and luxurious and comfortable that getting out of them to go and see NE was very difficult indeed! But the excellent breakfast and warm smiles of the people working there made it a bit easier to finally get out of bed! Everything in the room was super clean and comfortable and my mountain views were outstanding. The hosts are so so kind and extremely helpful. Every question I asked was met with quick and informative answers. They even checked in during the day to check I was doing ok and having a good time. I read some comments that mentioned the location being a little far out, but actually for visiting the nicest tea plantations (Damro and Blueview) it is very well placed. It is also not too far from the town at all and the location means that it benefits from the amazing views that it has. Will only stay here when I return to the area.

Stayed in April 2025

Had a very good time in Cottage San francesco. Without a doubt the best stay of our Sri Lanka trip. Special thanks to the Asitha and his team who made the stay memorable. A big shout out to Sandishkar who was available for every request. The rooms were spacious and clean. The property is well maintained with a fantastic view of the valley. The breakfast was excellent with a wide spread. We also had dinner which was freshly prepared and served. Overall a very serene, peaceful stay. Would highly recommend this stay if you visit Nuwara Eliya. Excellent property, Great food! Great Service and Fantastic people! All the best!

Stayed in April 2025

We had a very good stay at Cottage San Francesco! The room was very beautiful, big comfortable bed, amazing view from the balcony, and a lot space!! The staff was also very kind, helpful and friendly! We stayed here for two nights and we got different breakfast served for the two days. The breakfast was completely fine and definitely enough! It is somewhat out of the city, so your own tuktuk is very useful, or uber/taxi/pickme would be great to use! Very great stay at the cottage!!

Stayed in April 2025

Wish the breakfast would have been more nutritious. Otherwise everything was great.

The room exceeded our expectations! So comfy, cozy and beautiful. Great views, very comfortable bed, nice bathroom. We ordered a taxi to take us to the city centre - it was only a ten minute ride. Hope to be back one day.

Stayed in March 2025

Stunning room with lovely views. Staff couldn’t be more helpful. Bed is really comfortable It’s out the way of the busy Nuwara centre with lovely views of all the tea plantations and hills. We didn’t fancy going out in the night time so the staff provided us with lots of different options to eat in the hotel which was perfect for us. Big thank you to the lovely lady who carried around 6 courses of food up and down the stairs to breakfast!

Stayed in March 2025

Property is well maintained and beautiful. Views from Balcony are amazing. Host guided us places to visit around and his suggestions really helped us explore the place. We travelled with toddler and we host was very kind to provide milk and as well packaged lunch. Host son Alexander was fun and my son had good time playing with him. I enjoyed the place because of great hospitality.

Stayed in December 2024

Nothing not to like.

Everything. It’s like staying in a European chalet. A real change in Sri Lanka at over 6,000 ft., was a little cool in the evenings, but delightful. The owner is a very nice guy who lived in Italy for a few years, thus the name. Hotel is very clean, price is very reasonable and perched on a hill with a magnificent view. Highly recommend!

Stayed in March 2025

Helpful and friendly staff, lovely clean room and good breakfast.

Stayed in March 2025

Nothing really. If i was being super picky and this is more to assist owner, a comfy chair in the room would be great to look at the view and a storage cupboard in the bathroom for toiletries.

Swiss chalet style guest house with fabulous views over tea and vegetable plantations. Large room with huge bed and modern ensuite. Friendly helpful staff. Plus huge tasty breakfast. Its 10 mins or so to town in a tuk tuk.

Stayed in March 2025

Just a tiny detail to keep in mind. The location is a bit outside from the city center, but still for us the view was outstanding

The whole journey at the cottage San Francesco was wonderful. The breakfast is exceptional and there was a huge variety of food. The staff (especially the owner) is very kind and helpful for suggesting you the best activities to do in Nuwara Eliya. Highly recommended.

Stayed in March 2025

Only thing that could be improved in my opinion is some comfortable outdoor seating for watching the beautiful sunrises and sunsets from the property

We loved our stay at Cottage San Francesco. It's a short tuk-tuk ride away from town which means Nuwara Eliya is very accessible yet you get to enjoy the quiet and solitude of being in the hills. With spectacular views of tea plantations and the valley, the hotel is comfortable and peaceful. We also slept so well here in the big, cozy beds with nice thick blankets. The San Francesco team also made our stay enjoyable by providing recommendations, helping to organize transportation, and generally going above and beyond. If we're lucky we'll be back here one day!

Stayed in February 2025

There isn’t a fridge in the room

Great bed with warm and huge blanket. And really tasty breakfast!

Stayed in February 2025

Nil

Peaceful location a little out of town with great views. Excellent breakfast.

Stayed in February 2025

Cottage is located up on a steep hill so it’s a bit difficult to reach with a tuktuk or car if not familiar with the road but the owner was very kind in offering to drop us off on the main road

Facilities, staff/owner, room was super nice

Stayed in February 2025

We had an upgraded room which was absolutely incredible. This accommodation is of a very high standard and the views from our room were wonderful. The staff were very nice and helpful. The breakfast was very nice

Stayed in February 2025

It would have been much better if they have a bench to keep our baggages on during packing and unpacking.But the staff was kind enough to lend us the coffee table.We missed chairs in the room and bit dark.(Not enough lighting)

It was a spacious room had lot of shelves to keep our stuff. The staff was very helpful to get the baggages to our room which was on the 2nd flour.(No lift) Breakfast was nicely presented and delicious, offered more if you needed.

Stayed in February 2025

Amazing view and comfortable room. The hotel is not in down town and is down a very local road, but we liked that for our stay.

Stayed in January 2025

Nothing

We stayed 1 night (2 adults + 1 child) and we regret we didn't stay longer. Cottage San Francesco exceeded our expectations. Everything was super well organized from check-in to check out, a big "plus"! Staff really friendly and helpful. They gave us nice dinner recommendations in the city and arranged a tuktuk for us. Room was big, clean, quiet and with a wonderful view on the tea fields and mountains. Bed was super comfortable. Beautiful breakfast and tasty. We saw that some previous comments were negative about the location and the access, but for us, location was amazing, with stunning views. For the access, even a small car can access easily without issues.

Stayed in January 2025

A little way off main road but no problem for our driver. Not a dislike just pointing out away from centre but only LKR600 for Tuk into town in about 10 minutes.

Beautiful Italian mountain style property on hill top out of town with lovely far reaching views. The interior of the property has amazing wood fixings.

Stayed in January 2025

Our favourite hotel in Sri Lanka so far! The host was very friendly and helpful.

Stayed in January 2025

We stayed one night and it was one of the best accomodation we have had in Sri Lanka. Located on top of the hill but not far away from city centre. Room was spaceous, super clean(which is realy important for us) and has nice view on tea plantations. Breakfast was realy tasty. We do recomend this place.

Stayed in January 2025

The protection on the Windows bay, which could be opened but was not fitted with railings. A bit dangerous, especially if you come with children.

All has been perfect. The room was very cute with a large view on the countryside. The bathroom was quite new. The breakfast served on time was very good. The manager is very friendly and more of that speak italian.

Stayed in January 2025