Reviews of Cha Cha Guest House
1245 Church Road, 31000 Trincomalee, Sri Lanka

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores weโve received and divide that total by the number of review scores weโve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate โsubscoresโ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so thereโs no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didnโt actually stay there. To edit a review youโve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we wonโt display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once theyโre 36 months old โ or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether itโs just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when weโve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please donโt include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.comโs services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewEazy 1 min check - in. Nice room, Nice area, Very calm room. We had happy night in this place.
Only one thing to say about bad thing is the bed noice ๐
Thank you so much for your kind words! ๐ธ Weโre happy to hear you enjoyed the quick check-in, the room, and the calm atmosphere. ๐ Sorry about the bed noise โ weโll take care of it right away for future guests. Weโd love to welcome you back anytime! ๐๐
Thank you so much for your kind words! ๐ธ Weโre happy to hear you enjoyed the quick check-in, the room, and the calm atmosphere. ๐ Sorry about the bed noise โ weโll take care of it right away for future guests. Weโd love to welcome you back … Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewClean and tidy and worth for money, finally more than expected..
Thank you so much for your kind words! ๐ We're so happy to hear you found everything clean, tidy, and worth the money โ and even more than you expected! ๐ Hope to welcome you back soon.
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewEVERYTHING! The place is extremely clean and cosy. The host helped us with everything he could and prepared delicious drinks. Itโs possible to use the kitchen which is equipped well enough. Even though the place isnโt very close to the tourist areas, itโs price leaves you some buffer for the tuk-tuk rides, which are really cheap. Also there are plenty of cheap and delicious foods around the place so you can feel local and not pay tons of money for the rice and curry. One important thing to add: the host is an amazing and very kind person who dedicates to helping people with hard deseases to get treatment.
Everything was nice
Thank you so much for your kind words! ๐ Glad you enjoyed the stay, the drinks ๐น, and the local vibes. Your support means a lot โค๏ธ. Hope to welcome you again! โ Cha Cha Guest House ๐ด
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe place is very quiet and no disturbance. The people like for a quiet place will like it.
"Thank you for your kind words! ๐ We're so glad you enjoyed the peaceful atmosphere here. Hope to welcome you again soon!"
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewFor a budget stay this is fantastic. Clean room, clean toilets, AC works very well. The host Senthu is exceptionally nice. He prepared some superb local fare and was very attentive to our needs. All in all a lovely hangout. The guest house is located just as you enter trincomalee Town. Within a short walk everything you desire is around you. The best beach in Trincomalee " Dutch bay" is only 3Km away. No regrets will go back for sure. Senthu you are the best.
Nothing
Thank you so much for your kind words and wonderful review! โค๏ธ Weโre so happy to hear that you enjoyed the clean and comfortable rooms, friendly service, and our homemade food ๐ Your support means a lot to us. Looking forward to welcoming you again! ๐
Thank you so much for your kind words and wonderful review! โค๏ธ Weโre so happy to hear that you enjoyed the clean and comfortable rooms, friendly service, and our homemade food ๐ Your support means a lot to us. Looking forward to welcoming y… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewGreat for the price, clean rooms.
thank you very much ๐
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewPerfect, room was super clean and comfortable. AC worked well. The host was very kind and served us drinks each day.
thank you very much ๐
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewLovely stay, comfortable, modern, and very clean. Host was very hospitable.
There's nothing else to fault. Great value overall.
Thank you so much! ๐ Weโre so happy you enjoyed your stay and found everything comfortable, modern, and clean. It was a pleasure hosting you, and we hope to see you again soon
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewWe really enjoyed our stay here for a few days. The room smelled wonderful when we first arrived, and we were warmly welcomed with fresh juice. The room was large, very clean, and came with a lovely bathroom. Having both a fan and air conditioning made the stay even more comfortable. The host kindly prepared meals and breakfast upon request for an additional charge, we had an omelette for breakfast and lovely sri lankan egg fried rice with chicken or prawns for dinner.
For the first couple of days, both the fridge and kettle were giving off strong electric shocks, which was quite worrying. Thankfully, an electrician came out and fixed the issue, and we were told it had been caused by a mouse chewing through the wiring. It would also have been really helpful to have a toaster available. My daughter is an extremely picky eater and struggled with the lack of options, as there was no way to heat up food or even make toast, so she ended up living on cheese sandwiches and crisps, or eating out, during our stay.
Thank you for your detailed feedback and for choosing to stay with us. ๐ Weโre glad you enjoyed the warm welcome, the comfort of the room, and our freshly prepared meals. We sincerely apologise for the initial electrical issue โ we acted immediately to have it fixed and appreciate your understanding. Weโll also take note of your suggestion about adding a toaster to improve cooking facilities for future guests. It was a pleasure hosting you and your family, and we hope to welcome you back again
Thank you for your detailed feedback and for choosing to stay with us. ๐ Weโre glad you enjoyed the warm welcome, the comfort of the room, and our freshly prepared meals. We sincerely apologise for the initial electrical issue โ we acted im… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewSenthu was a wonderful host. The place was exceptionally clean and comfortable. The room had everything I needed, and the private bathroom was excellent. The area was quiet and peaceful, yet still accessibleโeither a reasonable walk or a short bus or tuk-tuk ride to the main attractions. I originally planned to stay just one night but ended up staying for two. Senthu kindly arranged to have all my laundry washed, free of charge. Filtered water was available at all times, which made traveling just that little bit easier.
Everything fine.
Thank you so much for your kind words! ๐ Weโre so happy you enjoyed the comfort, cleanliness, and peaceful location. It was a pleasure having you stay longer than planned, and Iโm glad the laundry and filtered water made things easier. Hope to welcome you back again soon! ๐
Thank you so much for your kind words! ๐ Weโre so happy you enjoyed the comfort, cleanliness, and peaceful location. It was a pleasure having you stay longer than planned, and Iโm glad the laundry and filtered water made things easier. Hope… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewGreat guest house, rooms are big and comfortable and you have use of a kitchen, dinning room, living room and outside space. The host was brilliant and helped us organise a bike for our stay, and kindly brought us fresh juices and food to try. We extended our stay here ๐
"Thank you so much! ๐ Weโre happy you enjoyed the space, facilities, and fresh treats. It was great helping with your bike and having you stay longer. Hope to see you again! ๐๐"
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewExcellent Customer service. The shower and toilet are high range. Super air-conditioning system.
Nothing
Thank you very much ๐
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewCompletely value for money, the stay owner is polite and always available for help service is good
Nothing
"Thank you so much! ๐ Weโre glad you enjoyed your stay and found everything helpful. It was a pleasure hosting you! ๐"
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewWe extended our stay.
-
Thank you very much ๐
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewCha Cha Guest House was hands down our best accommodation in Sri Lanka. The room was spotlessly clean, not a single bug, which is truly rare here in Sri Lanka. The brand-new air conditioning worked perfectly and quietly. The location is peaceful yet conveniently close to the beach and restaurants. The value for money is unbelievable โ nowhere else did we get this level of comfort for such a price. On top of that, the host is truly exceptional โ kind, attentive, and genuinely welcoming. Weโd absolutely stay here again and highly recommend it to others.
Nothing, we extended our stay for another few days.
Thank you very much ๐
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewAmazing stay at Cha Cha guest house. The best breakfast, location and guest house. The host is such a nice man, he helped us get our iPad to Arugam Bay when we left it in Trincomalee, we were so grateful!! Hugely recommend this place, 5* ๐
Nothing it was all amazing
Thank you very much ๐
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewThe location is not the best. It is isolated from the main attractions. Everything weird.
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewThis is the best value-for-money accommodation in Trincomalee. The rooms are spotlessly clean, the beds are incredibly comfortable, and thereโs hot water and air conditioning โ everything is just perfect. Thereโs also a large shared kitchen for guests, equipped with a fridge and a wide variety of utensils. But the real highlight is the hosts โ they are the kindest and most helpful people weโve ever met. They were always ready to assist us, whether it was frying some eggs or helping us wash our motorbike. We are endlessly grateful for their warm hospitality. To other accommodation owners: take note โ *this* is how you run a great place without charging outrageous prices!
Thank you very much ๐
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewNothing was good, never go to that guesthouse. we were two girls the first night everything went well there were also two other people. and the second night my friend is in her bed and I go to shower. there are two windows in the bathroom and he opened the window to look at me naked. We packed our bags and left straight away. DONโT GO THERE, his guesthouse need to close.
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewCalm quite place.
There was a bad oder in the bathroom. Bed was creaking and matress was uncomfertable
"Thank you for your feedback. ๐ Weโre glad you enjoyed the calm and quiet atmosphere. Weโre sorry about the bathroom odor and the issues with the bed and mattress โ weโll look into these to improve for future guests. Hope to welcome you back again!"
"Thank you for your feedback. ๐ Weโre glad you enjoyed the calm and quiet atmosphere. Weโre sorry about the bathroom odor and the issues with the bed and mattress โ weโll look into these to improve for future guests. Hope to welcome you b… Show more
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewClose to everything you need The host was amazing and so helpful, let us stay another night! Room was nice and cool, very comfortable So friendly
Thank you very much ๐
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewClean and well maintained place.very safe & calm placde. close to trinco town. Recomended specialy for families.
Thank you very much ๐
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewGreat place. Price is very reasonable & room is big and very clean. Staff is also very friendly. Definitely visit again soon
Nothing to dislike. Everything is perfect
Thank you very much ๐