Reviews of Trinco Caritas Guest Villa

Good breakfast at the restaurant.nice location

It's okay,but for price, not worthy it. No microwave, no hair dryer, and no TV

Good location Clean room

No hot water in family room No cloth rack No mirror

Location is good. Rooms with balcony facing sea side are good . Breakfast is ok with few choices. Staff is kind and helpful.

I traveled with my family of 4 ( 11/8/25-13/8/25). The room suggested for us ,through the website was for 76USD. When we reached there the room reserved to us was a very basic one without A/C, with very limited space not acceptable for any family at all. No kattle, no TV (not available in any room i guess )and the room was dark as balcony was facing some trees and roofs of nearby houses. It was nothing like well lit rooms in the photos. It was horrible experiens and my kids were very disapointed and we had no choice as it was late, but to upgrade to sea side room for additional cost of 8000/=(26 USD) for 2 nights than the one we initially reserved. I would suggest all guest travelling with families, should double check the facilities that your room provides after booking through this site ,with the hotel as this institution has bright, well sunlit spacious rooms as well as gloomy little tin cans with more beds and no basic requirements such as a furniture to keep your stuff.....Be careful you may get trapped just like me....

I could not settle in this hotel. When I came to them at night after a long road. They did not have a booked number. I asked them to at least cancel the reservation without a fine and went to look for another hotel at 11 o’clock in the evening. But the hotel did not cancel my race and made it as if I had settled. Now they demand money for housing. I do not recommend this hotel!

clean, location

Unfortunately, a big disappointment. The photos promise luxury, but the reality is more like a prison cell, with a balcony overlooking a roof and a mess behind the hotel. The bathroom is nice, and everything is clean, but overall it’s what you’d call "polished poverty." The worst part was the breakfast – very limited selection, stale toast, the cheapest jam, old noodle pancakes, and one time an egg... And the "best" part? In a more expensive hotel here in Sri Lanka, they serve you chemical juice made from powder. Overall, this was the worst accommodation we experienced in Sri Lanka, and ironically, it was the most expensive. Sorry, but I wouldn’t recommend this place to anyone. Even in the cheapest guesthouses in Sri Lanka, we felt welcomed and cared for — here, it’s just business.

A very comfortable room, a lovely place with kind hearts and lovely people. The breakfast is delicious. I highly recommend this comfortable place to stay, facing the beautiful sea. Thank you very much. 🙏🪷

We had a fantastic 5night stay at Caritas hotel in Trincomalee! The price was very reasonable considering the nice spacious room, big comfortable bed, sea view from our balcony and free breakfast! The location is amazing, right opposite the beach and super close to everything. Downstairs you can also have good lunch and even do your shopping in the Caritas shop. Overall wonderful and we really recommend! Thanks to the friendly and helpful staff:)))

It’s affordable and in the center of the city. The connectivity from the property is good. The breakfast is yummy as well.

Need proper ventilation

Lovely large room with fridge, coffee and thea next to supermarked.

Due to Easter ceremonies it was Esther boost at times.

location is good

Location Rooms

No soap or shampoo , No proper arrangements for meals , no hot water, Breakfast was absolutely hopeless 😡

Location was excellent as well the view

I am sorry to mention this while i am also a hotelier I recently(October2024) visited your location and wanted to share some feedback regarding my experience. While I appreciated the convenient location and overall ambiance, I was deeply disappointed by the cleanliness and service I received. Unfortunately, I found a dead fly in my breakfast, which raised serious concerns about food safety. When I brought this to the attention of the staff, they showed little to no concern and did not offer an apology. Despite the incident, all meals were still charged on our bill. When I inquired further about food safety, the staff member I spoke to was rude, treating me as though I was being unreasonable. Their attitude made me feel as though I was intruding or questioning them unfairly, which was disheartening as a paying customer. I hope you will take this feedback seriously, as cleanliness and customer service are essential for a positive dining experience. I look forward to hearing how you plan to address these issues to prevent similar situations in the future. Thank you for your time.