Reviews of Cardamon Hotel Nilaveli 3 stars

The direct access to the beach and the pool. Also they offered body board free. Also the hotel personal was nice

The shower was clogged making the water and bad smells coming out from another drain. This is not acceptable for the hotel price and category. The water pressure wasn’t enough at the beginning but this was solved next day.

Great location, right on Nilaveli beach. Big rooms with nice sea view.

Uncomfortable bed and the rooms are a bit old.

Wonderfull hotel at the beach , Nice view over the beach, good food at the beach bar, free surfboards for loan. We enjoyed our stay very much!!! Big room excellent bed

Big room close to the pool and beach. Food was OK but inside seating area lacked atmosphere. Breakfast not included.

Compared to the rest of my stays in Sri Lanka, staff were pleasant but did the minimum required - except the guy tending to the pool and loungers who learnt about your preferences and acted on them so everything was set up in advance and he would check you were happy. Even though I had all the windows and doors closed by the 3rd day there were lots of bugs in the room. Aircon worked but wasn't sufficient and with the bed in the ceiling area this meant every night was hot and uncomfortable for sleep. It wasn't great to hear that items had been stolen from guests the week before which then meant I wasn't keen for staff to enter the room to clean. Also not great that you couldn't put paper in the toilet. This could be a really great hotel but feel more training and management required, a bit more care and attention to detail needed, and in comparison with other hotels in Sri Lanka in the same or less expensive price range its not currently in the same league.

Great room, lovely staff. Fantastic location

We had a great time staying at this hotel. You can tell the staff care about the place, everyone was so friendly and always making sure things stayed tidy and comfortable. The location is amazing, just steps from the beach and they even have beach toys and surfboards you can use, which was such a nice touch. We spent most of our time in the water or just relaxing by the beach. The beachside restaurant was a highlight too. The barbecue was delicious and the view while eating right by the ocean was unbeatable. The hotel manager was incredibly kind and helpful and really made us feel welcome. Honestly, we didn’t want to leave and would’ve extended our stay if we could! It’s a perfect spot for couples, families, or groups of friends. We’d totally recommend it and would love to come back someday.

Excellent beachfront location, helpful staff, wonderful food! Upgraded us to a beachfront room for our honeymoon - great stay!

Location perfect Rooms great Staff attentive and polite specially at the reception Pool big and clean perfect for adults and children They provided pool toys aswell as surfing board for the guests extra bonus :) Dinner was delicious esp the seafood pizza and grilled Fish with salad and sautéed veggies My compliments to the Chef

Breakfast was basic not much variety. I was suprised when they charged for bread when ordering eggs. Staff seemed untrained and slow at times esp when leaving a guest halfway and attending to another guest :(

Situated directly on the clean sandy beach.

Proximity to the beach Nice staff

The restaurant doesn’t serve cocktails - only beer

Cosy property , proximity to the beach

What a stunning location. The rooms are spacious and charming.

The service at the hotel was absolutely shocking. We waited over an hour for our poor to mediocre breakfast. The so-called freshly squeezed juices are more cordial than fruit. The lock on our bedroom door broke. The hotel didn't have generators to accommodate for the apparently regular power outages so the dining service was further compromised during a day's power outage. Living in a country that experiences power black outs regularly, we've watched our hotels, and all other forms of industry adapt so that they can continue to provide good service (using back-up solar, invertors or generators) and thought the absence of of a back-up solution only further underlined the hotel's poor the customer service ethic. Additionally, we travelled Sri Lanka with a driver. Many of the hotels we stayed in provided decent 'sister' lodgings for our driver. However, the place they sent him too was nothing short of disgusting - its bathroom absolutely revolting and not habitable. Given that we had a short stay, and could wander down the beach to other restaurants, we still enjoyed our time at the hotel. But if you're hoping for decent food or service during your stay then avoid this spot.

Nice beach front hotel! Clean rooms. Next to an amazing diving/boat centre!

Only 1 bed had a mosquito net. We had a gecko in our room and the staff said they had gotten it out, but we were woken up multiple times at night by the gecko calling his buddy outside.

One of the best spots we have ever stayed in, the location is literally on the beach and the views are incredible. Water is calm and clear too!

The air conditioning could be improved, but it is adequate and the pros far outweigh the cons!

We had a wonderful stay at Cardamon Nilaveli Beach. The service was excellent, the staff were always kind and helpful. The location is absolutely beautiful – peaceful and directly on a quiet, sandy beach. Everything was clean and well maintained, including a lovely pool area. There’s a nice restaurant on site with drinks and grilled food served right on the beach, which we really enjoyed. We also appreciated the calm, intimate atmosphere – it’s not a big resort, but a smaller, relaxing place to unwind. There are plenty of other nice cafes and local restaurants within easy walking distance if you like to explore the area.

We had a truly wonderful stay at Cardamon in Nilaveli. The location is absolutely perfect – right on a private beach with no crowds, just peace and palm trees. The beach area is beautifully arranged with wooden sunbeds (no plastic!) and natural shade from the palms. They even grill and make pizza directly on the beach, which adds to the relaxed and welcoming atmosphere. The hotel itself is tastefully designed, with stylish interiors and solid wooden furniture – even the floors in the rooms are hardwood. The rooms are spacious, spotless, and very comfortable. The staff were incredibly friendly and helpful at all times. A real highlight was the beachfront dining – delicious lunches and dinners served just steps from the ocean. And to our delight, they even serve proper espresso coffee, which is not easy to find in the area. Highly recommended for anyone looking for a peaceful and charming stay by the sea!

There were only a couple of small downsides: the bathroom drains had a slight smell at times, so we kept the bathroom door closed. And unfortunately, there wasn’t a family room available for more nights – but given how popular the place is, it’s completely understandable. Overall, it’s a fantastic place to stay and we would love to return. Highly recommended!

The service is very good, and the grilled fish on the beach at night is great.

There are no desks and chairs for office in the room.

Beautiful grounds and swimming pool on a lovely stretch of the beach. Bed very comfortable. The Manager was super helpful with helping us organise things and all the staff were all fantastic at making our stay enjoyable! Thank you!