Staff was very good and helpful. Our check-in time was 2 pm. But we went there at 11 am and kept our bags went back to travel. And our checkout time was 11 am and they allowed us to kept our bags at reception. This place is very good because We travelled by public transport. I can highly recommend this place for families with kids. Because it is easy to travel around kandy city from Aroma café.

Stayed in September 2025

Central location, very clean and staff always helpful in providing advice, especially the doormen. Most had a good grasp of English which was great for a lazy traveller like me.

Stayed in August 2025

Not 100% like what the photos showed when booking. But we found that with quite a few places in Sri Lanka. But the stay was comfortable, no complaints

The location and food in the Cafe is fantastic.

Stayed in August 2025

We had a very pleasant stay at Cafe Aroma Inn—a great find in the heart of Kandy. The location is excellent, right in the city centre, making it incredibly convenient for exploring Kandy’s main attractions, shops, and restaurants on foot. We stayed in the family room, which was spacious and comfortable, with the added bonus of tea and coffee facilities and a fridge. The only downside was the lack of a balcony—it would have been lovely to sit out and enjoy the lively evening atmosphere of the city. The staff were friendly, hospitable, and happy to help with any questions or information we needed about the local area. We had breakfast at the on-site café, which was a real highlight—plentiful, fresh, and delicious, a great way to start the day before heading out to explore. Overall, Cafe Aroma Inn is a solid choice for those looking for affordable comfort in a central location. We’d definitely consider staying here again the next time we’re in Kandy.

Stayed in July 2025

Great spot close to the temple of the tooth, all restaurants and other amenities around. Nice place, good value for money. Would recommend.

Stayed in July 2025

The room was smaller than it looked in the pictures. The wallpaper needs a redo as it was covered with molds and looked dirty. The bed was making noise. The AC was dripping and some light fixtures were not working. Room door had old type key lock instead of access cards. The locker was operated with a key instead of a code.

The location is conveniently located in the main city. Market and several restaurants around. The bed and bathroom was clean.

Stayed in July 2025

Noisy overnight which can’t be helped given the incredibly central location however the walls between rooms are very thin.

Staff were great, very helpful and accommodating. Great for the price.

Stayed in July 2025

There was a hot water issue in the bath tub. In the early morning people of the nearby room was doing some kind of a wedding preparation and I couldn't sleep at all because they were so noisy.

Staff is friendly. Location is perfect. Food is great. Room is big enough to stay comfortably

Stayed in June 2025

Felt little expensive

Location and cleanliness

Stayed in May 2025

Toilet special bin was not emptied. No waste bin for other items. Presence of ants.

Location. Hospitality.

Stayed in May 2025

The food at the restaurant was rather bland and turisty - more effort could have been made.

Great rooms and bathrooms, friendly staff nice location - great value for money.

Stayed in April 2025

room was quite basic

location was ideal

Stayed in April 2025

Despite not booking the cheapest room category I had a room with window to the lift shaft and corridor. The curtains are very thin so light comes at night. Overall felt hotel was quite expensive for what you get. Breakfast a bit strange and not cheap.

Location is very good. Bed was comfy.

Stayed in March 2025

Perfect location in Kandy, staff could not be more accommodating and the rooms were clean and comfortable

Stayed in January 2025

1. Staff were struggling to speak good English that led to communication breakdown. 2. Hot water intermittently available. 3. Bed sheet had a stain but they changed it promptly when reported. 4. Room phone didn't work and despite reminding nothing was done about it. 5. Internet wasn't working well.

1. Location is in centre of Kandy 2. Cleanliness 3. Modern 4. Friendly staff

Stayed in February 2025

Food is poor. Over priced western rubbish. We watched frozen chicken be microwaved and thrown into a dish. Welcome drink is a cordial.... In Sri Lanka.... Come on. Coffee is nescafe. You can request Sri Lankan food but they need a days notice!. Inner rooms should not be sold. Worse night in Sri Lanka.

Location is excellent. Beware of inner rooms. Loud Aircon, smells. Avoid room 103. Despite high price of room, that does not get you away from the inner windowless rooms. Insist on a room with a balcony. We switched after first night and then could sleep.

Stayed in February 2025

The Sri Lankan breakfast was not available.

We had the pleasure of staying at Cafe Aroma Inn during our visit to Kandy, and the highlight of our experience was Ashan, the outstanding and incredibly sympathetic gentleman at the reception. From the moment we arrived, Ashan made us feel right at home with his warm demeanor and charming personality. He went above and beyond to ensure our stay was nothing short of perfect. Not only did he arrange all our day trips flawlessly, but he also followed up with us to make sure we were safe and thoroughly enjoying ourselves. His attention to detail and genuine care for guests is truly commendable. Ashan’s knowledge of the area and his excellent recommendations made our time in Kandy unforgettable. Whether it was organizing transportation, suggesting local attractions, or simply being there with a friendly smile, he consistently exceeded our expectations. The level of service we received from Ashan is rare and deserves all the recognition. If you’re planning to stay in Kandy, I highly recommend Cafe Aroma Inn, and be sure to ask for Ashan – he’ll make your trip extra special! Thank you, Ashan, for your kindness and professionalism. You truly made our stay memorable, and we’ll be back soon!

Stayed in January 2025

Price for breakfast is high and it’s not worth the money. Portions are small and service a bit slow.

Good hotel in the city centre. Rooms are comfortable and staff friendly.

Stayed in December 2024

Had a few little hiccups, my shower didn’t work, no hot water in my friends room, I moved rooms, shower didn’t work again, too tired to worry about it. The reception did all they could to sort any issues, and were very professional.

Excellent location

Stayed in December 2024

N/A

Staff were definitely the highlight, always ready to help if there are any issues

Stayed in December 2024

Great location central to everything and short trip from Train station. Helpful friendly staff that just want to make you staff as enjoyable as possible.

Stayed in December 2024

The equipment is older but comfortable Smell from air con

Good location in the city centre and nearby Budha tooth temple Clean rooms

Stayed in November 2024

I booked a room with 2 beds and upon arrival it turned out that it only had 1 bed. otherwise ok.

Stayed in November 2024

There was a subtle smell in the accommodation, the AC was particularly loud. When I tried to shower in the evening, there was no hot water. Room didn’t fully black out, there was light shining in from the street. Not the best accommodation if you are s light sleeper. One of the room had issues with lock and staff had to break into the room. I assume it got fixed afterwards.

Central location in Kandy. Friendly staff

Stayed in November 2024