Reviews of Arsulana Eco Lodge & Spa

Located deep inside the jungle, the villa was next to natural bathing pool , beautiful surrounding.big villas and nice restaurant.

Arsulana, is in a beautiful setting, remote and very peaceful and totally surrounded by nature. Watching the Macaques playing at the river from our balcony was a highlight. The staff are lovely and very helpful. The manager is very nice and efficient and has lots of ideas for improvments to the hotel. We took a tuc tuc to Aberdeen falls , a short bumpy journey from the property but worth doing. We stayed 3 nights . Definitely worth it!

Not having room cleaned automatically. Supplies seem to be an issue for the hotel, as they ran out of beer and soft drinks. These things are being worked on though.

Luxury stay in this elegant hotel surrounded by acres of lush jungle right next to the waterfall. We stayed 3 nights in room 5. Spacious room and furnished with high quality unique furnitures. Spotless and so clean. We had a chance to glance all the villas too. Each of them were tastefully decorated. 2 of them have access to the beautiful stream. Honestly heavenly stay and magical experience. We sat outside listening to the stream flowing, birds chirping, and critters singing all day and night. Nice swimming pool with water from the mountains. Ashley, the resort manager is so friendly and treat the staff with respect and dignity. We enjoyed chatting with Ashley who is a walking encyclopaedia. The happy bunch of staff are from the local villages who deliver friendly and professional service. Every meal was delicious and prepared with local ingredients. They went beyond their level to fulfill our requirements for special srilankan traditinal cuisine. We had fantastic spa experience. It was so relaxing and really enjoyable. We highly recommend Arusulana to anyone looking for a unique experience and peace stay.

Nothing

The wilderness sorroundings

In my room there was too much noise in the morning

Exceptional stay, as close to nature as it gets. We had 2 villas - one with two bedrooms and amazing fully furnished veranda and one with 1 bedroom - here a tiny remark, the bathroom is a small separate building ( just a few steps away). Both villas had swimming pools, not for swimming but sitting in the sun. Yoga classes and massages were onsite which was very convenient and of great quality. The are no food options in the neighborhood, so you pretty much can only eat at the hotel. The hotel menu is rather pricy. The staff, especially the two ladies, were super nice!

Rooms were lovely, clean and comfortable. The staff were all helpful and friendly.

The spa didn’t appear the nicest place to be, so we didn’t use it. The food on the first night was terrible, but the second night it did get better. There must have been a different chef as it was a totally different set up. There was a sense of being a little lost. Nothing about the place spoke about ‘eco’, or gave any idea that it was trying to be. We stayed in March, and for one night we were the only people there, so it felt very desolate. There is a giant restaurant, but no one was there to welcome us, we sat down before they turned the lights on…etc.

The location is amazing and the rooms are amazing the staff is very friendly

The food is not good and it takes forever to make There are always problems with the water (no water no hot water and things like that)

Completely immersed into the lush jungle, we enjoyed our stay so much! The property itself and the lodge are so beautiful and tasteful. The staff was lovely and made us feel very welcome.

The selection of food was somewhat limited but fine for a couple of days stay.

I like everything: room with small waterfall and nobody around, the food was amazing, friendly staff

The location was amazing, set in the middle of the jungle, with fragrant trees and by the river. The property is beautifully appointed and the hotel is very tastefully done. The menu is limited but the hotel manager was happy to accommodate any special requests which we appreciated. Aberdeen waterfall is not to be missed, but be prepared to do hundreds of steps inside the jungle and come back up! So good exercise! I would recommend 3 days or longer before hitting Kandy or the south.

The rooms were not automatically cleaned on day 1, we had to ask for replenishment of towels, water and shower gels.

A stunning lodge in an amazing place. Ashley welcomed us and made us feel totally at home, the service and the food was really great. We went rafting and had an wonderful time.

Nothing

WOW WOW WOW! I'm not sure if words can really express how special this place is! Stunning location, fantastic service and a real once in a lifetime experience. From waterfall swimming, to trekking Adams Peak, white water rafting and an AMAZING spa, the staff were exemplary from start to finish. The rooms and the resort are spotless, and unbelievably beautiful. The food was superb, nothing was too much trouble amd we had a fantastic time. Thank you Arsulana!

There is nothing to dislike here. However, if you have limited mobility, I would recommend staying in the main house.

Beautiful surroundings. Very nice room . wonderful massage. Friendly staff.

The bed was abit hard, the food was not very traditional, and expensive.

A beautiful place in the jungle.

The only thing that upset me was the restaurant prices, considering that there are no other options nearby, there are not really wide options for dinner and it gets quite expensive

The property is absolutely stunning, it’s nestled away in the rainforest on the riverside surrounded by plants, trees and wildlife. It is difficult to get to but it’s worth the journey. The resort is incredibly tasteful - the architecture, furniture and decor are of the highest quality. The rooms were spacious with very comfy beds. The two female waitresses were so smiley and lovely, they made our stay.

This hotel has so much potential but is unfortunately let down by the poor management and awful food. We arrived at 930pm and were shown to the room by the waitresses. We never met the hotel manager (Ashley) but saw him on the sofa watching TV, we only met him when we couldn’t sleep due to noise in the room above and he came to our room. We later found out he’s meant to greet all new guests, tell them about the facilities and the nearby sights and walking trails to get to the waterfall. We asked the waitresses about walking trails but they were unable to advise, we ended up walking in the rainforest with no guidance and getting attacked by leeches. Rather than asking the guests to not play music, Ashley said he would move us to a quieter room by the river for no extra charge, he got the room ready and the staff helped us move our belongings. It’s always a shame in such peaceful locations where you go to relax and don’t expect noise! The main reason we had a poor experience at this resort is due to an inappropriate massage. My partner and I talked to Ashley and told him what happened and he did not deal with adequately. He spoke to the masseur and said he would monitor him, he also said there are two sides to every story and blamed the masseurs limited English. When we checked out Ashley said he decided not to charge for the massage as a kind gesture, in our opinion this is the least they could’ve done. The incident completely ruined our final evening. Ashley wanted to charge us for a 30 minute massage the day before and kept repeating there are two sides to the story. I would avoid the massage services especially if you’re a woman. We were so disappointed with the food, breakfast was fine but the a la carte menu for lunch and dinner was disgusting. Nothing tasted fresh, there was very little effort made in the cooking, sauces were definitely readymade and put in small bowls.

Beautiful space, was fantastic amongst the trees and such lovely rooms and dining area. We really enjoyed our stay. The food was very good at the restaurant.

It needs a reception desk of some sort. And a little but more signage. A map of the property would be useful, especially if you want to go down to the river or do a bird watching walk. The staff were not very informative but all were very friendly and accommodating.

Hotel grounds were nice, staff friendly and food was good.

The hotel was full so unfortunately we ended up with a room that was between the reception and restaurant. Strange place to put a room. No view and quite noisy. That being said, restaurant cleared out by 10pm

We only stayed one night at Arsulana Eco Lodge, but it was absolutely amazing! The jungle surroundings are breathtaking, and the peaceful atmosphere is unforgettable. The service was outstanding—everyone was so welcoming and helpful. We enjoyed delicious meals and had the most relaxing time swimming in the beautiful rock pools. We wish we could have stayed longer and would highly recommend this unique and stunning place to anyone visiting Sri Lanka!

The only suggestion we’d make is to provide a plug adapter for the hairdryer that was in the bathroom, as it didn’t fit the socket.