Bewertungen für Amaya Lake Dambulla 5 Sterne

Dear Andrea, Thank you for your feedback and for highlighting the perfect location and the great room with a private pool. We are sorry to hear that breakfast and service did not meet your expectations. Please be assured that your comments have been shared with our team as we continually strive to improve. We appreciate your positive remarks and hope to have the opportunity to provide you with a better experience on your next visit. Warm regards, Team Amaya Lake

Dear Andrea, Thank you for your feedback and for highlighting the perfect location and the great room with a private pool. We are sorry to hear that breakfast and service did not meet your expectations. Please be assured that your comments… Mehr anzeigen

Dear Suranjith, Thank you for taking the time to share your detailed feedback. While we are delighted that you enjoyed the dining experience and the hospitality of our staff, we sincerely regret the shortcomings you encountered during your stay. Your concerns regarding missing amenities and maintenance have been noted, and we will address them with our team to ensure improvements. We truly appreciate your honest feedback and regret that we could not meet your expectations. Should you reconsider, we would love the opportunity to provide you with a much-improved experience in the future. Warm regards, The Amaya Resorts & Spas Team

Dear Suranjith, Thank you for taking the time to share your detailed feedback. While we are delighted that you enjoyed the dining experience and the hospitality of our staff, we sincerely regret the shortcomings you encountered during your… Mehr anzeigen

Dear Brtan, de, Thank you for your kind review! We’re delighted to hear you enjoyed your stay, and we appreciate your positive feedback on our staff, food, and cleanliness. We look forward to welcoming you again soon! Warm regards, Team Amaya Lake

Dear Brtan, de, Thank you for your kind review! We’re delighted to hear you enjoyed your stay, and we appreciate your positive feedback on our staff, food, and cleanliness. We look forward to welcoming you again soon! Warm regards, Team A… Mehr anzeigen

Dear Susanne, Thank you for your feedback. We’re glad you enjoyed the location but regret the challenges you faced. Your comments have been noted, and we’ll address them promptly to improve our guests' experience. We hope to welcome you again under better circumstances.

Dear Susanne, Thank you for your feedback. We’re glad you enjoyed the location but regret the challenges you faced. Your comments have been noted, and we’ll address them promptly to improve our guests' experience. We hope to welcome you… Mehr anzeigen

Dear Kathleen, Thank you for sharing your feedback with us. We’re glad you enjoyed the beautiful lake setting, the wildlife, and the cleanliness of the accommodations. It's also great to hear that you appreciated the friendly service from our team and the breakfast selection. We truly value your constructive comments. We understand that some areas of the property may need updating, and we are continuously working to improve our guest experience. Your suggestions for additional amenities such as toothbrushes, toothpaste, slippers, and a wider selection of teas are greatly appreciated, and we will take them into consideration. We're also sorry about the mosquito situation, but happy to hear that our team assisted with a mosquito net. We aim to provide a relaxing and enjoyable experience for all our guests, and we will look into enhancing our facilities, including introducing a gym and possibly expanding wellness options like yoga classes. Thank you again for your valuable insights, and we hope to welcome you back for an even better stay in the future! Warm regards, Team Amaya Lake

Dear Kathleen, Thank you for sharing your feedback with us. We’re glad you enjoyed the beautiful lake setting, the wildlife, and the cleanliness of the accommodations. It's also great to hear that you appreciated the friendly service f… Mehr anzeigen

Dear Jörg, Thank you for your wonderful feedback! We're delighted that you had such a relaxing and enjoyable experience at Amaya Lake during your Christmas stay. It’s fantastic to hear that the setting, food, and service exceeded your expectations. We'll make sure to pass along your special thanks to Mr. Sahan! We look forward to welcoming you back for another unforgettable stay. Warm regards, Team Amaya Lake

Dear Jörg, Thank you for your wonderful feedback! We're delighted that you had such a relaxing and enjoyable experience at Amaya Lake during your Christmas stay. It’s fantastic to hear that the setting, food, and service exceeded your … Mehr anzeigen

Dear Johann, Thank you for your feedback. We're glad you appreciated the natural location. We apologize for the noise disturbance you experienced and will work on improving soundproofing to ensure a more peaceful stay for our guests. Warm regards, Team Amaya Lake

Dear Johann, Thank you for your feedback. We're glad you appreciated the natural location. We apologize for the noise disturbance you experienced and will work on improving soundproofing to ensure a more peaceful stay for our guests. … Mehr anzeigen

Dear Dirk, Thank you for your feedback and kind words about our location, facilities, and maintenance. We’re glad you enjoyed your stay and the serene lake views. Your comments about cycling and other aspects are duly noted for future improvements. Warm regards, Team Amaya Lake

Dear Dirk, Thank you for your feedback and kind words about our location, facilities, and maintenance. We’re glad you enjoyed your stay and the serene lake views. Your comments about cycling and other aspects are duly noted for future impr… Mehr anzeigen

Dear Anja, Thank you for your review! We're delighted to hear that you enjoyed our spacious and clean rooms, as well as our two large pools during your stay. We appreciate your feedback regarding the layout of our complex. Our aim is to provide a relaxing and expansive environment for our guests to enjoy. We'll take your comments into consideration as we continuously strive to improve our guest experience. We look forward to welcoming you back for another enjoyable stay at Amaya Lake Hotel. Warm regards, Team Amaya

Dear Anja, Thank you for your review! We're delighted to hear that you enjoyed our spacious and clean rooms, as well as our two large pools during your stay. We appreciate your feedback regarding the layout of our complex. Our aim is … Mehr anzeigen

Dear Christina, Thank you for choosing to stay with us and for sharing your feedback. We're thrilled to hear that you enjoyed our fantastic location in the middle of nature, as well as the spacious room and great buffet offerings. We apologize for any inconvenience you experienced with the availability of towels at the pool. Your feedback has been noted, and we will address this with our team to ensure a more seamless experience for our guests in the future. We hope to have the pleasure of welcoming you back for another enjoyable stay. Warm regards, Team Amaya

Dear Christina, Thank you for choosing to stay with us and for sharing your feedback. We're thrilled to hear that you enjoyed our fantastic location in the middle of nature, as well as the spacious room and great buffet offerings. We … Mehr anzeigen