During the online checking process was not clear how to use the digital keys. I tried to ring the dooe bell but there was no answer and call the contact number but it was an automatic recorder. Finally i was able to get clear instruction via email, but all this trouble was frustrating and took more than half an hour in the cold rainy wheather in front of the entrance door. The breakfast was offered very high price so we did not pay for it.

The bathroom was very comfortable. I liked the balcony and the location. Electric kettle waa very useful for preparing tea and coffee. Bed and bed staff was extremly comfortable.

Stayed in August 2025

One of the rooms was on a different floor, with the window high up the wall, so they couldn't look out. It was a cheaper room, though. It was a late booking, however, so room choices would have been limited. The drive up is a little daunting if you are not a confident driver (be sure to take the newer road after the castle, and don't follow the sat-nav!).

Good staff, friendly, with good English spoken. Peaceful, as in an elevated location. A bird of prey show takes place in the morning, though we left before this took place. Our room looked towards the mountains, with a balcony.

Stayed in July 2025

Very nice challet with perfect calm location close to the cablecars. Beautiful scenery.

Stayed in August 2025

Good location, clean, friendly staf super service

Good location, nice rooms with a balcony and a view!

Stayed in August 2025

Nothing to report ! All was great

Great location, very welcoming personnel, great breakfast.

Stayed in August 2025

Proper hotel with friendly staff and an excellent location. Make sure to check your car and brakes before driving up the mountain to reach this place. If you’re traveling in summer, pack some warm clothes, raincoats, and maybe extra blankets, as there are no radiators available.

Stayed in July 2025

The digital keys didn’t work for us, very frustrating

Lovely building, very clean

Stayed in July 2025

A little pressure from staff to answer for breakfast request immedialtely at check-in

Mountain view from room Lounge

Stayed in July 2025

The bed was too small There was no receptionist, check in and check out was done online and it was completely impersonal (I guess that's the future which awaits us) There were no physical keys, doors could only be opened by an app which constantly gives you a bad feeling about what happens if the app breaks, your internet doesn't work etc... You had to pay the tourism fee in front of the entrance door where you had to write your credit card details on your phone while a security camera was hanging there. Doesn't really give you a good feeling

Everything was tidy, clean and the hotel was close to the path up to the Sareiserjoch. Also shops were closeby (Malbun isn't really that big)

Stayed in July 2025

Everything was self service… So nobody in the reception and no staff anywhere

Location was great

Stayed in June 2025

Self service entree en room, easy to access (without check-in desk)

Stayed in June 2025

One of the neighboring guests was smoking cigars on the balcony what limited our enjoyment of our own balcony. Perhaps a no smoking policy?

The location was magical. The hotel comfortable and clean and we woke up to the sound of cow bells heading to the pastures. Heidi factor 100%

Stayed in June 2025

Although the smart phone check in worked ok it was a bit of a pain . We are not phone people and had to take it everywhere just to get back I to the hotel . The shower was lovely but water tepid not hot .

Could not be in a better location if you like peace and quiet , absolutely stunning landscape. Hotel itself was spotless, nice facilities and the one staff member we saw at breakfast was a lovely helpful lady . We had a balcony overlooking the falconer show which was rather fun

Stayed in June 2025

We had to check in through the web browser on our phone in order to open the front door of the hotel, and the door to our hotel room. That was okay, but was a little unusual. We didn't see any staff for the 24 hours that we were there. Additionally, our room had a shared bathroom down the hall, which was okay, but we were not given towels so we had to make do with the hair dryer after we showered.

Our room was very comfortable, clean, and had a nice view from the balcony. The small town of Malbun was a really nice remote getaway and way to experience Liechtenstein. There is a unique pizzeria a few minutes walk up the street, which we really enjoyed. At the time we visited (mid June) there were not really any other businesses open in the area. There is a small grocery store nearby, but it is only open a few days a week and was closed while we were there.

Stayed in June 2025

The electronic check-in , shared last minute, not so convenient process, needs improvement. Shared toilet and shower.

Location above the clouds, a ski resort in summer usage, great hikes

Stayed in June 2025

The room was pretty small, but it had everything we needed. The beds were a bit uncomfortable for our taste. The breakfast was very basic, and not much variety. They do have a great cappuccino.

It is a great location. The hotel is clean and well kept. The staff was very friendly and helpful. The girl who was in the breakfast room in the mornings was very nice and helpful. It was easy to check in and out. We had digital keys that worked very well. I loved hearing the cows on hill every morning with their bells...the view was spectacular.

Stayed in June 2025

As a solo traveler, requiring an active smartphone to check-in is a bit scary - if my phone were to die and reception was not manned, I would be stuck. An alternative that does not run out battery (maybe a PIN I could note down beforehand) would be great.

Location is great - right in the middle of the Malbun. It's relatively affordable, compared to the other hotels in the area. Opening both front door and the room with a smartphone is an interesting addition.

Stayed in June 2025

It would be nice to have somebody there if we run into problems with checking in.

a little confusing when checking in. But once i figured it out, it was ok. Just stayed there one night. Then moved on to another hotel.

Stayed in May 2025

They did not tell us that the whole town was closed for the season and the hike we wanted to do was not possible.

It was the only hotel open.

Stayed in May 2025

There was nobody at a reception at all times. That would be fine, if the check-in does not need to be done digitally, outside, in front of the main doors. During our arrival we almost froze due to the violent wind on that day while trying to check in 🙃 The hotel requires having smartphone at hand, which usually I prefer to not have on a vacation. Not only for a check-in, but even for opening both the main entrance and the room. I wouldn't expected this from a hotel. Last day in the morning, they blocked the parking lot with an advert for some event It was easy to hear the toilet noise in the bedroom from the adjacent room.

The interior is nice and very very clean and the cleaning service is very diligent. Parking lot, great view from the window.

Stayed in March 2025

Lack of staff on premises, though electronic check in and out was efficient.

We had fully electronic check in and out, very efficient but a bit bizarre not to have anyone to ask a question in this rather remote location :) Hotel is right in the center of the village. The room was comfy and the view was nice

Stayed in March 2025

Wish the restaurant was no longer closed for dinner, the views from the windows are amazing!

Great location, ski in/ski out, one of the kids ski schools is just 50m out the ski room.

Stayed in February 2025

Online check in so no interaction with front desk.

Great location and gorgeous views.

Stayed in February 2025

Wifi is slow, had to use data

Good place Very cozy

Stayed in December 2024