Not much entertainment

The breakfast every day was great . I also liked the fact that you got the perks of using the other related hotels.

Stayed in May 2025

The weather - we were unlucky and had a lot of rain - so take a lightweight rain jacket and an umbrella. Note the 90 minute transfer from the main airport - winding roads and very slow-going - but at least we saw more of the island!

Very good Rodney Bay hotel. Staff very friendly, large bedroom with excellent cleaning staff, very quiet (except for the tree frogs) and pool-side room - it was like having your own place. Full use of other Bay Gardens properties, including the Hotel next door with a decent restaurant and bar plus the Resort Hotel with beach facilities a mile away - regular shuttle bus. Close to supermarket and plenty of shops, restaurants and bars.

Stayed in May 2025

The proximity to the shopping center and restaurants. The concierge was very helpful in arranging all our daily tours.

Stayed in April 2025

The description of pool or garden view was a bit of a stretch. It was 2 palm trees and a road.

Lovely staff, nice room, good breakfast

Stayed in March 2025

Air conditioning was not so great

Location and access to 3 facilities

Stayed in February 2025

The pool was just 3m deep. Not for swimming it should be stated when selling it.

Ambience and the location Kerwin, Nima were really helpful.

Stayed in February 2025

Meal times could be a bit hit and miss, having to wait for tables, meals etc, but it is the Caribbean and we had nothing to rush for. Food, although good, was a bit repetitive. Hotel looks a bit tired, bathrooms in particular could do with an update.

Ideal for quiet, relaxing holiday. Best of both worlds as you could use facilities at other Bay Gardens hotels but enjoy the peace of the inn. Lovely room, very comfortable bed; we both slept really well. Staff generally were very helpful and friendly. Helena in the restaurant was our “star”. I would recommend this hotel.

Stayed in February 2025

Good location

Stayed in December 2024

Dirty glasses were not replaced in room Once there was a delay in the Schuttle

Breakfast was different every day Options were local and the taste excellent If you wanted something not on the menu they tried to provide. Location was spectacular Shuttle went to the beach and other facilities Pools were very clean. Safe and staff were kind enough to bring drinks to you

Stayed in September 2024

Decor at the Inn is a little tired but that's the only downside I would say - great size rooms and kept clean by the staff

The rooms are a good size, facilities between the Inn and the sister hotels are great and its good that we can use all of them. All the staff are helpful and friendly. The Hotel and Inn are in a great location close to shops and other restaurants.

Stayed in September 2024

Breakfast Was a bit disappointed with breakfast. Had dasheen porridge but the essence killed the taste. The breadfruit quiche was not tasty. The fresh fruit were Insufficient.

Checking in was good. Staff were all courteous, friendly and helpful.

Stayed in September 2024

the room can have a few small bottle of water for customer checking after hours. Mats for the bathroom

breakfast was excellent

Stayed in August 2024

Bathroom dated

Great buffet breakfast

Stayed in June 2024

Advertised safe wasn’t working, didn’t even have a lock on it. The deadbolt lock on the door was broken/non existent for one piece. We felt safe but didn’t have the security needs promised.

Lots of close Amenities. Access to resort property. Air conditioner. Water cooler in lobby. Friendly staff.

Stayed in July 2024

No complaints

Customer service

Stayed in June 2024

The bathroom was slightly outdated.

Breakfast options were really good. Rooms were spacious.

Stayed in May 2024

Location

Stayed in February 2024

The food needs to be improved

It’s close to everything

Stayed in January 2024

Shortage of washcloths , we had to use the same washcloths for 3 days, on the 4th day as we were leaving the room, my wife exited first and asked the housekeeper for washcloths and was told there weren’t any available. When I left the room and asked, I was handed 2 washcloths. My wife is light skinned Hispanic, I am black, actually born in St Lucia, but now live in the U.S. it was very obvious that when I asked in Patois it was a different outcome.

The atmosphere

Stayed in January 2024

Breakfast was a Caribbean buffet with hot food including, sailfish, bakes, plantain, omelettes as well as fruit cereal and pastries. Hot and cold drinks were also served during breakfast. The food area is beside the pool which gave a nice view and vibe.

Stayed in January 2024

The dinner menu was too generic. Some of the staff were not helpful.

Location was awesome. Food was okay. Was hoping since this was a locally owned hotel that we would have had more local foods but I was only hoping.

Stayed in December 2023

I wish that emails would be responded to and the cable TV did not show in good quality.

The staff was very welcoming and friendly. I was enjoying my stay at Bay Gardens. I food is really good the rooms are comfortable.

Stayed in January 2024

Nothing.

Friendly staff. Great value place.

Stayed in January 2024

If anything, a bit far from the beach.

Excellent breakfast, quiet location, kind staff, comfortable room, good taxi service, good value for money.

Stayed in December 2023