Our recent stay at Victoria Xiengthong Palace was simply magnificent, and we cannot recommend it highly enough. From the moment we arrived, the experience was seamless and filled with exceptional service. We were met directly at the airport by the hotel's complimentary shuttle, a thoughtful and welcoming gesture that set the tone for our entire visit. The staff were incredibly attentive and accommodating throughout our stay, always going above and beyond to ensure our comfort. Our villa room was exceptionally spacious and beautifully appointed, providing a true sense of luxury. We especially loved our private balcony, which offered a tranquil spot to relax and take in the serene surroundings. One of the highlights of our trip was the hotel's sunset cruise on the Mekong River. This experience was truly unforgettable, offering breathtaking views as the sun dipped below the horizon. It was a perfect, peaceful moment we will cherish. The breakfast was another standout, with a delicious and varied selection that easily met our expectations. It was the perfect way to start each day.

Stayed in August 2025

The most wonderful hotel staff I've ever encountered. An excellent room overlooking the Mekong. The chef even baked me a birthday cake.

Stayed in August 2025

The facilities are worth the price. Classy down to the smallest detail. The garden space is very royal and rich in history. The staff is very enthusiastic and friendly. I really like Mr. Phan, the restaurant staff served very enthusiastically.

Stayed in June 2025

Maybe because it's next to the river, there are more mosquitoes than I expected. Good thing that the electric mosquito swatter in the room comes in handy.

It is an exceptional place to stay, one of the best hotels I've stayed in LP. The staff were nice, and the room is quiet and had lots of privacy. A very nice balcony view of the Mengkong River.

Stayed in June 2025

Mini-bar could have been better stocked and colder, but they did bring us ice immediately we asked for it.

The property is very beautiful and the welcome warm and friendly. Our room (upgrade?) was amazing with sitting room, jacuzzi and very comfy bed plus spacious balcony overlooking the garden, lovely place to sit. Very quiet and peaceful. The restaurant is excellent, we recommend the traditional set menus. Breakfast buffet the best we've ever had. Very hard to find fault!

Stayed in March 2025

Nothing to complain about, except for this price you might expect something more luxurious and a bit smaller than I thought. Maybe a bit of design on decoration on the lobby and the outdoor area. Overall for me it's great as it is.

I'm so surprised to find out that was King Savang Vadhana last resident before the monarchy ended in the 1970s. It added great story for my trip to Luang Prabang. The staff are always nice and helpful.

Stayed in June 2024

There was nothing I didn’t like, but the shower could be improved as the temperature was unstable.

Peaceful, quiet, well looked after. A wonderful heritage building with charm and style. The staff were gentle, helpful and friendly

Stayed in May 2024

Need more towel bars in the bathroom please. Also, I’m not a fan of the top-mounted sink, beautiful but impractical as water seems to always splash over. Also, there are far too many white tourist vans in Luang Prabang. There has to be a better solution to the onslaught of day trippers.

Very beautiful and comfortable hotel. We reserved the Victoria Suite for six nights. The very friendly and helpful staff welcomed us with cooling towels and chilled tea and a very efficient check in service. We were guided to our second story lodging with a beautiful view of the pond and gardens. The room is quite large as is the sitting area and outside balcony. The bed is wonderfully firm and comfortable as are the pillows. The bathroom is very big and has a strong rain shower and you get lots of fluffy big white towels. Towels replaced often. The writing desk is in a somewhat odd place but we were here to relax. Huge closet with lots of hangers and drawers. Big inside sitting area under a strong ceiling fan. The air conditioning system of the room is very good. Very secure, clean and cozy room. The breakfasts were very good, just enough to choose from and not too much. How about a Mekong River view with your breakfast? Wifi throughout the property worked well. The hotel is well located at the end of the peninsula thus very quiet. The best part is the staff. Always. Thank you.

Stayed in January 2024

Nothing.. loved everything

Exceptional customer service, great location, spacious and luxurious rooms, excellent breakfast buffet. Tre, the resident manager is very gracious and goes above and beyond in caring for his guests.

Stayed in December 2023

A beautiful location enhancing a timeless feel.

Stayed in May 2023

- Some proposals activities are little bit overpriced

- Very good experience in this hotel, nice design and local style - All staff always willing to help - Good breakfast, with some variation every day and local food - Comfortable large room - Nice view on the Mekong river

Stayed in April 2023

good location

Stayed in February 2023

Very thin walls. So could hear the folks next door. Rather expensive.

Fantastic Location Great Staff Beautiful grounds

Stayed in February 2023

The property is in need of investment to address the plumbing and bring it back up to its former glory.

Nice location in a quiet part of town and by the river.

Stayed in January 2023

nothing...

The hotel is lovely, gorgeous buildings and gardens. The location is beautiful with stunning views over the Mekong River. The staff is super sweet and happy to help make your stay great. The breakfast is lovely, everything you wish for... We had a boat trip to the 1000 Buddha cave, arranged by the hotel what was amazing. Perfectly organised a great lunch, provided by a staff member Chenleng. He provided us with everything we needed during the trip. This hotel is worth every penny and truly gives you a five star experience..

Stayed in December 2022

There was a jacuzzi in the upgraded suite, but the water is too cold for it to be really used at all. Some of the tiles in the room looks a bit dated. Tried using the reception a couple of times but it's not really working, so you have to go to the counter to request for additional service that you might need. The lush surroundings, though very serene and beautiful, also means you'll need to watch out for mosquitoes. The breakfast was above average, less than what is expected of a hotel of this type.

Excellent location in a quiet and serene part of Luang Prabang by the Mekong river. The hotel is situated in historical neoclassical buildings that is situated very near all the major attractions, such as Wat Xiengthong (2 mins), the bridge across the Nam Khan river (10 mins), Phousi Hill (10 mins), the Royal Palace (10 mins), night market at Sakkaline Road (15 mins), and other parts of the city center. There are plentiful of great restaurants, cafes, and eateries around, all of very high quality. The view and walkway by the river is sublime, with a great overview of the Mekong river, which you can also hitch a boat ride on. The hotel upgraded my room to a suite, which is great. The room was a 2 storey chalet like accomodation which was very spacious. The bathroom provided premium bath products.

Stayed in December 2022

- woken at 4am by roosters and then building work in the village at 6pm. We were moved without fuss to a room overlooking the river which we appreciated - the staff do not speak much English so it was difficult to communicate at times. However they were very sweet and were trying hard.

- location on the river - old rooms which were full of character

Stayed in October 2022

beautiful hotel in the perfect quiet location but easy to walk to night market, Mount Phousi etc.

Stayed in November 2022

Think Booking.com already took full payment in advance so may have to reclaim it from Booking.com

Delicious breakfast with fresh fruit and local specialties as well as western breakfast

Stayed in November 2022

Staff were not very well trained on service and very hard to communicate with restaurant staff as had little understanding of English.

Location was great with open river views.

Stayed in October 2022

breakfast need to improve.

property very nice staff very helpful and all services extremely perfect. Nice cafe around by and other great restaurants.

Stayed in October 2022

Our only complaint, and it we kind of significant, is that the wifi in the room did not work. they had several different networks for the various buildings, and I could not connect to any of them. possibly to much interference. that said, I was able to connect to the wifi in the restaurant and it worked very well.

The property itself is very pretty and well kept. the room was very nice with a/c in the bedroom and living room; there was even a small indoor jetted pool! the staff were very attentive and friendly. The food for breakfast was also very good. Location was nice for what we wanted, only a short walk from pretty much anything Luang Prabang had to offer.

Stayed in October 2022

One of the two rooms we booked has a window view to the hotel service area. However, the staff upgraded us to two nice suites though they have the Khong River view blocked by a roof. But the worse thing was that the hot water shower in one of the rooms wasn't work despite the fixing and the water was not filtered to be clean enough so I've had alergy until now.

The location by the Khong River and next to Chieng Thong temple is unbeatable. All the staffs are very helpful and enthusiastic. The hotel buildings is a nicely renovated old house complex, a great asset to Luang Prabang old town.

Stayed in December 2023

The quality and variability of the breakfast offer considering the price of the accommodation was absolutely disastrous.

Stayed in January 2023