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Reviews of Sanctuary Hotel Luang Prabang 3 stars

Kitsalat Road, Ban Aham , 06000 Luang Prabang, Laos

#58 of 169 hotels in Luang Prabang

Guests' Choice

Review score

Based on 76 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.0

  • Location

    9.3

  • Facilities

    8.8

  • Staff

    9.4

  • Value for money

    8.5

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 2 June 2025

    10
    Overall, it was a wonderful stay.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room Unesco
    • Stayed 1 night

    The walk to the room is not convenient, especially with the roller luggage, because the path is cobblestones and not cement.

    The room is very quiet and private, despite being located in a crowded area.

    Stayed in June 2025

  • Reviewed: 11 January 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room Unesco
    • Stayed 1 night
    • Submitted via mobile

    Very convenient, comfortable and good quality place!!! Good beds, friendly manager, good location!)

    Stayed in January 2025

  • Reviewed: 9 April 2024

    10
    Amazing property and in a great location.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Clean, great facilities, friendly and helpful front desk. Free use of bikes. Amazing fresh homemade breakfast.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Fantastic accommodation with friendly staff and a wonderful buffet breakfast.
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Could use a dehumidifier in the room, pool was heavily chlorinated.

    Fantastic location

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    Relax in Luang Prabang.
    • Leisure trip
    • Couple
    • Suite Unesco
    • Stayed 3 nights

    We were in the Unesco building so while very atmospheric, the water in the shower took a good 10 mins to kick in and warm up. I think the other rooms have better water pressure / heating.

    Staff were attentive and nothing was too much hassle for them to arrange for us. They were polite and very helpful. The hotel is beautiful and quiet, within eye shot of a temple and a quick walk to the night market. Do book a massage. Great value and in a lovely little cabana in the corner of the hotel grounds.

    Stayed in February 2024

  • Reviewed: 8 March 2024

    9.0
    Superb
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff were very helpful and vert quick to respond any issues. Room, surroundings and hotel were very nice.

    Stayed in March 2024

  • Reviewed: 24 February 2024

    9.0
    Excellent luxury and great location near all main attractions
    • Leisure trip
    • Couple
    • Suite with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Beautiful old style spacious rooms with 5 mins walk to night markets and restaurants

    Stayed in February 2024

  • Reviewed: 12 February 2024

    10
    A great stay in a lovely city
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to dislike. However a recommendation would be for the hotel to have a link with a reputable scooter provider in order to perhaps negate having to hand over your passport when you want to hire a scooter and then potentially be held to ransom when you return the scooter. Just a thought.

    Staff amazing. Very helpful. Will arrange Khopfa Sunset Cruise which is a must and Tuk told if required. Bikes on site to use FOC. Rooms well appointed. Bed comfortable. Pool area ideal for a dip. Breakfast varied and good. Ideally located for walking to attractions in city centre. Overall a great property.

    Stayed in February 2024

  • Reviewed: 22 January 2024

    10
    An oasis
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room Unesco
    • Stayed 4 nights
    • Submitted via mobile

    Beautifully well manicured. Exceptional service.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    10
    Laid-back and fun!
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room Unesco
    • Stayed 3 nights
    • Submitted via mobile

    Staff was so very helpful and friendly

    Stayed in December 2023

  • Reviewed: 27 December 2023

    8.0
    Heritage stay in Luang Prabang
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The rooms are quite small and dark and don't quite match up to the exterior and grounds. The hotel is close to but not within the old town itself.

    Lovely gardens with lotus pond. Excellent buffet breakfast with a good range of western options. Friendly and helpful staff. Beautiful heritage buildings and peaceful location.

    Stayed in December 2023

  • Reviewed: 22 December 2023

    10
    5 days in this quaint place is not enough. I will definitely return and book at the same hotel.
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room Unesco
    • Stayed 4 nights
    • Submitted via mobile

    Nothing. I have only 1 suggestion, if it’s possible to add screen windows so that natural cool air can enter the room especially during the months of October -February. But like I said, there is nothing I don’t like in this property. It’s perfect!

    Staff were pleasant and helpful. Bed was comfortable. Breakfast was great especially their coffee and croissants. Location is walking distance to the historic district, royal palace, night market, Mekong River and Phousi hill.

    Stayed in December 2023

  • Reviewed: 29 November 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    People are so amazing Rooms are confortable and nice. Swiming pool is a must Delicous breakfast Near to the night market

    Stayed in November 2023

  • Reviewed: 23 November 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room Unesco
    • Stayed 3 nights
    • Submitted via mobile

    Great breakfast. Nice pool.

    Stayed in November 2023

  • Reviewed: 19 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Bar and restaurant staff not the best. We felt uncomfortable as they did not speak to us and didn’t even smile. We went out for breakfast on the last 2 days as we were put off by the staff. Towels were old and frayed and pool towels had stains and bleach marks on them - not a great look. Slightly overpriced hotel for what you get.

    Most comfy bed we slept in, in South East Asia. Reception staff really friendly and helpful. Only a 5 minute walk to the night market so walking distance for the town. Pool was small but big enough for the hotel.

    Stayed in November 2023

  • Reviewed: 25 August 2023

    10
    Lovely place, quiet and relaxing
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Pre communication was lacking. I found it difficult to get a response to my request to book their shuttle from the airport

    Excellent location, friendly and helpful staff The spa treatments were good, and so was breakfast

    Stayed in August 2023

  • Reviewed: 18 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room Unesco
    • Stayed 3 nights

    The room we were in was on the lower floor and was not very soundproof for us when guests were in the room above us.

    The hotel was in a perfect location, right near the central part of Luang Prabang and close to many eateries, bars, shops - everything you could need. The hotel grounds were very well maintained and the buildings have been built to match the UNESCO heritage listed area. Breakfast was great, with a nice selection of foods. Would highly recommend.

    Stayed in July 2023

  • Reviewed: 18 August 2023

    8.0
    Nice room, terrace and great location.
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Great location, round the corner from a good supermarket (Dara Market) selling all needs including beer,wine etc. Two blocks from the night market.

    Stayed in August 2023

  • Reviewed: 12 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room Unesco
    • Stayed 3 nights
    • Submitted via mobile

    The location is perfect, close to the center while away from the crowd. The staff is really helpful and friendly, the guy from the reception booked a last minute private sunset cruise for us and we everyone pays attention to your needs. Breakfast, pool and facilities are really good too.

    Stayed in August 2023

  • Reviewed: 6 August 2023

    8.0
    Incredibly friendly staff whose English was very good. Excellent breakfast. Excellent location.
    • Leisure trip
    • Solo traveller
    • Suite Unesco
    • Stayed 2 nights
    • Submitted via mobile

    Great location close to all amenities. Staff were amazing and super friendly

    Stayed in August 2023

  • Reviewed: 4 August 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I'm not sure I'd want to pay more in high season than the Aud 103 I paid in low season .Though I understand Chinese people need to make more profit if they can

    Great staff .Loved the swimming pool .Breakfast was varied and tasty .Very nice ground .Some good crafts for sale .

    Stayed in August 2023

  • Reviewed: 4 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful hotel. Very quiet and peaceful. Fabulous breakfast, lovely pool. Free bicycles.

    Stayed in August 2023

  • Reviewed: 3 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Cleanliness, great location and friendly staffs

    Stayed in August 2023

  • Reviewed: 26 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Wifi

    Location, breakfast, staff

    Stayed in July 2023

Showing 1 – 25

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