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Reviews of Manorom Boutique Hotel 3 stars

Hengboun Noy Street, Ban Haysok, Chanthabouly District, 01000 Vientiane, Laos

#82 of 104 hotels in Vientiane

Guests' Choice

Review score

Based on 245 hotel reviews

6.2

Score breakdown

  • Cleanliness

    6.1

  • Comfort

    6.2

  • Location

    8.1

  • Facilities

    6.2

  • Staff

    7.6

  • Value for money

    6.7

  • Free WiFi

    6.8

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Showing 1 – 25

  • Reviewed: 12 June 2025

    5.0
    Wouldn’t recommend
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was dirty, the curtains were filthy, stains all along the wall. We were supposed to be in a double bed but we were in two singles pushed together, this meant there was a crack in the middle so we had to just sleep separately essentially, only one single duvet for the both of us and then another single duvet without a cover which I found in the cupboard. It too was filthy. Tried to use the hairdryer and it just heated up red hot and smelt like burning plastic then sparked and shorted out. The hotel is falling apart with glass panes missing and also my partners shoes got stolen at one point after leaving them in the lobby where there were other shoes left. And after harassing the staff to look through CCTV multiple times did the shoes miraculously turn up. The only good thing is the sweet older gentleman working behind the desk.

    The air con worked well

    Stayed in June 2025

  • Reviewed: 12 March 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Need more cleaning public areas

    Breakfast excellent! Plenty of fruit.

    Stayed in March 2025

  • Reviewed: 29 January 2025

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very central location, overall poor mantainence and dirty,

    Stayed in January 2025

  • Reviewed: 28 January 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Old and needs to do some maintenance

    Location was good .

    Stayed in January 2025

  • Reviewed: 26 January 2025

    5.0
    passable
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 9 nights
    • Submitted via mobile

    facilities and breakfast

    location

    Stayed in January 2025

  • Reviewed: 20 January 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    Centrally located with a nice breakfast.

    Stayed in January 2025

  • Reviewed: 14 January 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff were not friendly and very miserable.

    It's not very clean at all.

    Stayed in January 2025

  • Reviewed: 14 October 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Shower but you get used to it.

    Nice breakfast

    Stayed in October 2024

  • Reviewed: 12 September 2024

    7.0
    Wooden hotel with breakfast close to bus stop and temples
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Looks like a nice hotel that has been a bit let go. Everything is a bit run down and dusty or broken. The Tv was melted on the screen in sections and many channels didn’t work. The fridge was leaking water into floor. Bed was hard and not level. The shower door was rusted open. The door to the room was a bit broken so there was a trick to opening it with the key. There was no tea or coffee in room. Vientiane really didn't have much going on. The city seemed dead during the day. The night market was the busiest thing we saw.

    We got the room from the photos. Shower was great! Best shower of our trip. Rain shower and a movable one on the wall. Hot water was good. We had two balcony’s, one in the room and one with a door from the outside. Not a bad view. We had breakfast included though we had to leave early so we missed it. :( We saw the menu and it looked basic but ok. You could get soup and pancakes and such. Tea and coffee you got yourself. The dining room looked fine. The older owner dude took us to our room and had the cleaner clean it straight away when he noticed water on the floor from the fridge. Location was good near a bus stop and some temples. Wifi was good. We got a small bottle of water each in the room and they let us check in early.

    Stayed in August 2024

  • Reviewed: 2 August 2024

    6.0
    Nice place to stay. But some details may not suits exigent persons
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 8 nights
    • Submitted via mobile

    The attention to details are not always good. Some details are broken and some are not always clean (for example the curtains and showers.

    The classic wood decoration are nice and it is well situated near the night market, the Mekong river and many conviennent stores. Staff is ok.

    Stayed in July 2024

  • Reviewed: 4 May 2024

    7.0
    Nice
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    Good location, nice staff

    Stayed in April 2024

  • Reviewed: 22 April 2024

    7.0
    Pleasant stay with the adequate facilities to go by.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nil

    Its location is convenient.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    6.0
    En route to Vietnam
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Doors and windows don’t close and are taped shut so lots of mosquitoes Air conditioning shut off every hour during the night so we were woken several times Very bright street light and flimsy curtains meant we slept very poorly.

    Lovely room, comfortable bed. Very good breakfast Exceptionally helpful and friendly staff , especially Yen. Went out of their way to help us organise bus tickets to Vietnam. Lent us an umbrella in the rain Water cooler in the lobby Good location for bars, restaurants etc There is a lift!

    Stayed in March 2024

  • Reviewed: 4 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Bad breakfast

    Comfortable bed and shower,and Nice staff

    Stayed in March 2024

  • Reviewed: 26 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Many things were not well maintained (tv, windows, plugers, lights, shower cabin).

    Central location and nice breakfast included.

    Stayed in January 2024

  • Reviewed: 21 January 2024

    5.0
    Keep looking
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Booked city view room, given room with view of wall. Bathmats, towels and sheets ripped and old looking. Bed lumpy with spring poking through. Complained to desk, was moved to a better room but still dusty. Mosquitos also showed up despite keeping windows and doors shut. Many other options in this price range and neighborhood.

    Location was good. Breakfast basic egg, toast, coffee, juice, noodles, fruit.

    Stayed in January 2024

  • Reviewed: 8 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom wasn't as clean as it could be

    Nice large bed.

    Stayed in January 2024

  • Reviewed: 18 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Besides the beautiful teak floors the rest of the room needs a refresh, walls were dirty, bedding had some holes.

    The young lady at the front desk (Yen) was a superstar! The breakfast was great with amazing views of the surroundings.

    Stayed in December 2023

  • Reviewed: 18 December 2023

    6.0
    Not so good!
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room decor was very dated. Construction noise all day long from building site next door. Bathroom was very poor. The doors on the shower failed to close. Shower head was faulty, spraying water everywhere. Although hot water was great.

    Well located, nice staff and good breakfast with nice fruit

    Stayed in December 2023

  • Reviewed: 5 December 2023

    5.0
    I‘d rather stay somewhere else next time.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom was not clean. The slide-doors from the walk in shower didn’t work properly and the handle of one of the doors was broken. In general the shower looked like it hadn’t been cleaned decently for a while. Also, water was leaking from the sink, so in the beginning the bathroom floor was constantly wet. Luckily they were able to fix it. The young cleaning ladies were sitting around in the staircase a lot, on their phones taking selfies or spending their time on social media. We would have appreciated if they had taken more time to clean properly.

    Central location. Style of the furniture. Nice view from our room in the sixth floor. Also the room where breakfast was served was nice. The owner seemed dedicated and was very friendly.

    Stayed in November 2023

  • Reviewed: 31 July 2023

    5.0
    Good location but very poor maintenance and cleaning. Worked as an emergency for one night.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The maintenance is very bad. The room was very small. The toilet and even bedsheets looked dirty.

    The location is very good

    Stayed in July 2023

  • Reviewed: 20 July 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There was no a door knob inside of a room so we were moved to a different room. We didn’t have a kettle and there was only one pillow, I guess they forgot to put it. The stairs wasn’t clean enough.

    The 7th floor is the best thing of this place. You can work there with a good view.

    Stayed in July 2023

  • Reviewed: 15 June 2023

    5.0
    Unstaffed
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    hair dryer spoilt , some makes staff not friendly , rude and no patient when answer the phone ( Vietnamese ), when asked for the water at the counter , local male old age staff showing unfriendly face. breakfast little choice

    Nothing special

    Stayed in June 2023

  • Reviewed: 10 May 2023

    5.0
    wont come back to this hotel
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Tooooo noisy

    Location

    Stayed in March 2023

Showing 1 – 25

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