Michurina Street 11, 100019 Karagandy, Kazakhstan
#5 of 24 hotels in Karagandy
Guests' ChoiceBased on 46 hotel reviews
9.0Cleanliness
9.2
Comfort
9.2
Location
9.3
Facilities
9.1
Staff
9.3
Value for money
9.0
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 19 July 2025
John
United StatesAs some others have reported, the WiFi performance in my room was very poor to the point of being unusable. The signal is strong, but the speed is very slow. In the breakfast area, the speed is excellent so they should be able to easily fix the performance in the rooms with some better routers.
It appears that the entire hotel complex is gradually being renovated to update the facilities. The main wing of rooms have mostly been updated now and are very nice. A lot of thought was put into the updates to make to rooms modern and comfortable. The property backs up right onto the Central Park and is in a nice residential section of town. The surroundings are very quiet at night. The breakfast buffet was good with a lot of items to choose from.
Stayed in July 2025
Reviewed: 2 June 2025
Paul
FranceGreat rest, as usual at this place.
Stayed in May 2025
Reviewed: 26 May 2025
Katie
United StatesThe wi-fi was very weak in my room. Also found it a bit overpriced.
The hotel is quite nice, with clean and large room and bathroom. Good view to the park out the window, quiet at night, and large breakfast. I mostly stayed chose to stay due to the property's history with the cosmonauts.
Stayed in May 2025
Reviewed: 5 May 2025
Alexey
KazakhstanGreat value for money. Very clean and bright rooms. Quiet location near the central park, historical building. Breakfast is nice with plenty of choices.
Stayed in May 2025
Reviewed: 26 March 2025
Trencherman
United KingdomAll good - nothing to moan about
Staff are always great. Very reliable place. Very comfortable for the price.
Stayed in March 2025
Reviewed: 22 March 2025
Veronique
FranceA wonderful place not to be missed. We had a very comfortable and nice bedroom opening on a gorgeous terrace overlooking the park. The breakfast is exceptional and the sauna and swimming pool facilities are an undeniable plus! We loved our stay in this historical and well maintained building. We'll be back!
Stayed in March 2025
Reviewed: 28 October 2024
Francesca
FranceTop service. Good breakfast. Very clean. Impeccable and polite hotel staff. I will certainly return.
Top service. Good breakfast. Very clean. Impeccable and polite hotel staff. I will certainly return.
Stayed in October 2024
Reviewed: 14 October 2024
Stephen
KazakhstanThe bar had "run out" of local beer, like lots of hotels seem to round here. Only expensive imports available. Just a suggestion, but it would be nice to see the hotel make more of its past as the host for Soviet cosmonauts.
Stayed here before and all was good, so stayed again. Staff were friendly and efficient, breakfast was plentiful and, obviously, location next to park hadn't changed. Lift available to help with pram. Room was large, clean and comfortable, worth paying the little extra. I like the hotel and it's Soviet charm, would definitely stay again.
Stayed in October 2024
Reviewed: 12 October 2024
Cathy
United KingdomBreakfast OK but could better.
The history of seeing the photos of Yury Gagarin and other former guests; a clean and comfortable room with everything you need and a great location - it's just a stroll through the park to the main sights of Karaganda.
Stayed in September 2024
Reviewed: 28 September 2024
Helen
ItalyNothing. Although the staff don’t speak English, we managed everything via Google Translate.
The building is Soviet style, the room is spacious and comfortable. There’s drinking water in the hallway, a kettle in the room. Everything is perfect. The staff are very helpful and they found me a driver to go to the labor camp museum. I really enjoyed my stay.
Stayed in September 2024
Reviewed: 23 September 2024
Anastasia
DenmarkPoor sound isolation. We could hear our neighbours from the room next door talking. But fixable with earplugs.
Very clean hotel. Good location, very quiet, yet central, just around the corner of central park. Great breakfast with delicious food and many varieties, from eggs, to sweet, to porridge, to fresh fruit. Staff fills up breakfast all the time, which is a great plus. Kind and helpful staff. Spacious rooms with big shower and very clean. Comfy beds. I will stay here again, when visiting Karaganda.
Stayed in September 2024
Reviewed: 12 September 2024
Sian
United KingdomAfter prompting from Booking.com I had upgraded to a Comfort Junior Suite. However, the room we were offered didn't match the Booking.com description. I.e. it didn't have "a sofa bed, sofa and chairs seating area, two balconies, etc" and it wasn't double the size. Had to negotiate with reception via GoogleTranslate back to a Standard Twin room at the Standard Twin price. This Standard Twin room was perfectly fine but the hotel needs to change its listing if it can't provide what's offered there.
Nice refurbished rooms. Good breakfast with hot and cold buffet. Amazing lounge. (How do they clean those windows?) Short walk into town.
Stayed in September 2024
Reviewed: 23 August 2024
Ahmed
KazakhstanWifi was very poor in the room No coffee offered in the room although there is kettle but only tea packets. No sound isolation
Location almost in the central park The breakfast was nice Room is cozy
Stayed in August 2024
Reviewed: 17 April 2024
Arkadiusz
PolandA bit weak wifi in some parts of the room
Great and tasty breakfast
Stayed in April 2024
Reviewed: 2 April 2024
Maria
United KingdomThe annex where the astronauts stayed was being refurbished and thus not open.
It was the history that attracted me- Gagarin and Tereshkova and other astronauts having stayed there. It is a pleasant place if a little away from the centre.
Stayed in March 2024
Reviewed: 15 January 2024
Abylay
KazakhstanClean, well-maintained, good food
Stayed in January 2024
Reviewed: 28 September 2023
Zach
United KingdomLots of restoration work going on (but good for future guests)
A real historical stay but still with all the modern amenities
Stayed in September 2023
Reviewed: 21 September 2023
Simon
NetherlandsNicely renovated hotel, preserving its original glory.
Stayed in September 2023
Reviewed: 13 July 2023
Isadoraagnes
KazakhstanThey charge extra for the swimming pool and sauna and it's quite pricey. We didn't use it.
Very comfortable, nice breakfast and water dispensers.
Stayed in May 2023
Reviewed: 25 April 2023
Kuanysh
KazakhstanDirty room especially under the bed
Convenient hotel. Good service
Stayed in April 2023
Reviewed: 21 November 2022
狄忒
ChinaI don't know the water from the Water pipe couldn't be drank even after boiling.
The breakfast is good. The environment is beatiful
Stayed in November 2022
Reviewed: 20 May 2025
Thomas
United KingdomThey could play more into the history element, as this would interest a lot of people. More work on the grounds, such as plants would be a nice addition. The rooms could use a couple of historical photographs, perhaps.
Great history, interesting architectural style and a nice private, secluded hotel. Spotlessly clean. Could have been refurbished yesterday, it looked brand-new.
Stayed in May 2025
Reviewed: 20 July 2023
Pawel
Polandnot much choice for wegetarian meal
locaction and staff are very nice
Stayed in June 2023
Reviewed: 4 December 2022
Kuanysh
KazakhstanVery hot temperature of the room. Couldn't sleep well because of that. +30 C. Asked reception to take an action but nothing happened so far.
Breakfast wasn't bad, facility
Stayed in December 2022
Showing 1 – 25
Snowmass Village, USA
Buenos Aires, Argentina
East Rutherford, USA
Bale, Croatia
Alikanas, Greece
Carcassonne, France
Catania, Italy
Vico Equense, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content