Location is good and connected to City Hall Metro station, quite and nice rooms

Stayed in August 2025

The food for breakfast could be better.

The cleanliness of the hotel and the room. Staff are polite and professional.

Stayed in August 2025

no possibility to open the window but the air conditioning works well, it is almost impossible to check into the room before 3 p.m. (even for an additional fee)

comfortable room, comfortable bed, good air conditioning, varied breakfast buffet

Stayed in August 2025

Nothing

Staying at The Plaza Hotel in Seoul was an exceptional experience from start to finish. Perfectly located in the heart of the city, it offers a prime central position with breathtaking views directly overlooking Seoul Plaza. The hotel’s atmosphere exudes prestige and sophistication, and every detail—from the elegant decor to the spotless rooms—reflects a high standard of cleanliness and care. The check-in and check-out process was seamless and efficient, handled by some of the most courteous and professional staff I’ve encountered. Whether you’re visiting for business or leisure, The Plaza is a superb choice that combines comfort, style, and impeccable service in one of Seoul’s most iconic locations.

Stayed in August 2025

Pool was nice just a shame it was in another building

Great location, great staff and really enjoyed all the restaurants in the hotel

Stayed in June 2025

Great location, great hotel, architecturally and internally super decorated. Professional staff and helpful Great and delicious breakfast. Clean and spacious room,with an amazing view.

Stayed in June 2025

Room size and set up - a bit small. Nothing much that you can do.

I've stayed at Plaza many times. If the room is bigger, it will be PERFECT! I like the location as I hang out at Myeongdong a lot. I know how to get around to the areas that I need. This time my stay coincided with Squid Games Season 3 event and I was able to view from my room! Great bonus! Having the airport limo (6701) available for this hotel is also a plus point for me. I will continue to stay at Plaza for security and value for money. So keep the rates competitive and reasonable!

Stayed in July 2025

Very comfortable. Great value for the money. Great location tourist wise. Right next door to a good subway line and airport bus to Incheon picks up right there

Stayed in July 2025

There was an event going on in front of the hotel, especially at late night, it was very noisy.

Location was good, room was clean

Stayed in June 2025

None

Great location close to transport, shops. Excellent hotel and facilities. Staff were all friendly and helpful.

Stayed in June 2025

Rooms are quite small, but clean, and beds are comfortable.

Friendly and helpful staff.

Stayed in June 2025

Lin Lee who helped us with the tours was amazing.

Stayed in June 2025

Nothing

I couldn’t fault this hotel - easily the best hotel we’ve ever stayed in and Seoul is the best place we’ve ever visited - already planning our return trip. The staff were the best we’ve encountered anywhere! The hotel was outstanding.

Stayed in June 2025

.

This was my second stay at the hotel, and once again, it was a very pleasant experience. The room was big, clean, and comfortable, and the staff were friendly and welcoming. The location is excellent, it is close to many sightseeing spots, which made exploring the area very convenient. I especially want to highlight the valet team they were outstanding. Always positive, helpful, and ready to assist, even when I had questions about nearby places to visit. Their attitude truly added a special touch to my stay. Highly recommended, and I look forward to coming back again!

Stayed in May 2025

The high end decor, very helpful staff and great location.

Stayed in May 2025

Location was excellent and staff extremely friendly and helpful

Stayed in May 2025

There is no USB charger.

The location is great. I didn't hear any noise from the next room and the bed was very comfortable. I usually can't sleep with different beds and pillows, but I slept well. The breakfast and coffee were very good as well.

Stayed in April 2025

More storage

This is the second time we stayed at this hotel. We absolutely love the location, and it is next to the City Hall station. As soon as you enter the lobby, you are greeted with such a great ambience and friendly staff. The room was very comfortable and clean. Myeongdong and Euljiro are walkable especially if you utilise the underground. Warning though, if you are a shopaholic, then get your money and shopping bags ready as there is a myriad of underground shops to see. Fancy visiting some of Seoul's gorgeous palaces, Deoksugung and Gyeongbokgung are both walking distance from the hotel. There are lots of restaurants and cafes to eat at, you won't be short of choices. We definitely recommend this hotel to stay at if you want to be centrally located in Seoul.

Stayed in March 2025

The staff were great and very helpful, our room was a great size and really lovely. Nothing was too much trouble.

The hotel was well situated right next to city hall subway - which you could also walk easily to myeongdong underground.

Stayed in April 2025

nothing

The Hotel was very clean and staff was very helpful. Location was great too.

Stayed in April 2025

Nothing

Great location, amazing room, lovely staff. Highly recommend.

Stayed in April 2025

Superb location, very comfortable room. The interior design of the hotel and room was also a feel good experience. The Oyster Bar was lovely.

Stayed in April 2025

The room were comfortable and the location is very good, a metro station next to the hotel. The rooms are comfortable. I think the staff could be friendlier. Also the AC could work better, we both would wake up in the middle of the night drenched in sweat because the AC doesn’t cool the room enough

Stayed in April 2025

Pros: amazing location, nice hotel and clean, easy access to subway trains and Myeong Dong Cons: elevators can be slow

Stayed in April 2025