The air-con was switched off overnight, with the result that on my first night, after a very long flight, I couldn't sleep at all as the room was at 26degC, despite my setting at 20degC. I called the reception to suggest it might be broken, they told me they'd turn it on at 8am, not much use in the middle of the night when you're lying on your sheets sweating profusely! For my floor (6th), only one of the three lifts was available for that floor which meant some VERY long waits for the lifts at busy times like breakfast.

The staff and breakfast were absolutely top notch, one of the best breakfasts I have ever had. Good location, nice and central. Gym was well equipped.

Stayed in May 2025

Business hotel style. No bathtub as written. Not enough bath towels.

Stayed in premium double room. Comfortable bed and pillows. Good location in city center. Wide parking lots. Excellent wifi. Calm and fast elevators. Good soundproof walls and floors. Good quality toilet amenities. Disposable slippers. Excellent breakfast buffet.

Stayed in January 2025

The air conditioner didn't work consistently. The rooms got very warm sometimes even though the thermostat was set to cool.

The breakfast was very good. We liked the variety of options. The unlimited beers and snacks in the evenings were a nice option to have as well if we didn't feel like going out. Great restaurant options nearby and close to bus stops and taxis.

Stayed in November 2024

Clean, comfortable and good Wifi

Stayed in October 2024

Long wait for the elevators.

Very nice room with comfortable bed, excellent staff and superb breakfast. My favorite hotel in Ulsan.

Stayed in June 2024

The room facilities and furnishings are standared and don't expect any wow features for the price but it was comfy and clean.

Breakfast was good value for the money and worth it during the stay. The area is well situated and close to various eateries, cafes and convenience stores.

Stayed in May 2024

The waiting time for lift was more.

The breakfast was superb

Stayed in May 2024

comfy beds

Stayed in December 2023

excellent

Stayed in September 2023

I didn't like the bathroom, as the shower is set up on top of the bath tub, it is uncomfortable for me but it is fix design for the hotel, nothing can change much. Secondly, the aircon is really weak, it is really quite warm in the room and I need to call the reception for help. Thirdly, the room door is very heavy and the paint are coming off, I think is time for a repaint.

I like how the lift operates in the hotel, there are only 3 lifts and there are designated for different range of floors so we won't have to wait too long for the lift. The room are really suitable for couples and they have this fancy design to see through the bathroom and bath tub. There is a working desk with desk lamp, and a sofa to lay on, I stayed on level 20 and the room view are so beautiful, I can see all the high rise building next to me. The gym facilities are great too, I have not tried the breakfast but reviews said they are good, I can smell the coffee smell when I took the lift in the morning and really tempted to visit. Receptionist are great as they are able speak fluent English and willing to assist you if you meet with any problems. Location of hotel is great too, a few minute walk and you will get to visit all the food store & night clubs.

Stayed in August 2023

Very slow elevator. Waiting time up to 5-10 minutes in the morning. The corridor in front of the elevator was not cleaned up for two weeks.

Stayed in June 2023

súper small and bed not that comfortable

24 reception service. wifi good. shower so nice

Stayed in May 2023

The airconditioning doesn’t work and the room gets very warm (around 27 degrees).

The location is very convenient and there is a parking garage under the hotel.

Stayed in April 2023

slow elevator

location and ergonomics of room

Stayed in March 2023

It was hard to cool the room

Good value, comfortable, amazing views, great breakfast

Stayed in April 2023

the room was rather stuffy especially at night, even though I open the window

very good location, easy accessible from train station

Stayed in April 2023

Nothing to complain :)

Great location and very comfortable stay at Shilla Stay in Ulsan. Spacious room with all amenities needed. Check-in staff very friendly and provided fast service. Will definetively stay there again next time.

Stayed in February 2023

Decor in rooms a bit tatty - needs decorating.

Stayed in February 2023

very professional and updated. nice shower. breakfast was great!

Stayed in November 2022

none, it was perfect

hospitality

Stayed in April 2025

My room had mould, and it was not comfortable because smell was too much.

Front Desk ladies are very helpful and professional.

Stayed in November 2024

ONLY receptionists are friendly and welcomed , but hotel Cafe's stuff was not professional, causing by no training , unfortunately.

The location is ceter of the CBD and good breakfast.

Stayed in November 2024

Air conditioner control by hotel so they turn off and on. It was nearly 30degree humidity summer and we don’t have air conditioner during night and day time. I didn’t know when I booked and also when I checked in, the staff didn’t mention at all either. Was quite hard to stay inside and sleep.

Friendly staff & good location

Stayed in September 2024

First room (1101) needs to be evaluated by management. The lower portion of the left wall as you enter the room looks awful. We went back to the front desk immediately and requested a different room. 2nd room (1206) was in much better condition and provided us comfortable accommodation during our stay.

Location was great. Downtown and near the facilities we need to visit during the trip. Staff was pleasant and professional. Breakfast was good for the price paid.

Stayed in June 2024